Zendesk launches AI tools to automate employee support
about 7 hours agoEarly users have already run 6 million workflows in five weeks, as the software group pushes deeper into employee support automation.
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Asian stories
Delta unveils AI modular data centre for NVIDIA Vera Rubin
Operators in Southeast Asia could speed AI capacity builds as Delta's modular system pairs liquid cooling with 800 VDC power for NVIDIA Vera Rubin.
Singapore faces AI-linked ransomware at 1.5 times global
Identity systems and staff safety are under growing strain as six in 10 Singapore organisations hit by ransomware said attackers used AI.
AirBorneo taps The XMakers to shape brand experience
The consultancy will help the Sarawak state-owned airline align its visual identity, onboard sensory cues and passenger touchpoints as it expands regionally.
DayOne lifts Malaysia financing to USD $7.2 billion
The enlarged package will fund Johor data centre expansion as billed capacity passes 1GW and bookings climb to 2.3GW.
Anthropic opens Singapore office & signs AI safety pact
The deal expands Anthropic's Asia-Pacific footprint and gives Singapore closer access to its AI safety and model-testing expertise.
Pyung Hwa renews Rimini Street deal after 50% savings
The renewed support pact will help the Korean parts maker keep ageing SAP and Oracle systems running while cutting annual maintenance costs by 50%.
Editor Interviews
Conversations with technology leaders, founders and operators.
'Cybersecurity birth certificate': Rockwell Automation's OT risk measures
Rising attacks on connected factories are pushing regulators to require proof of security from shipment through service, Rockwell says.
Last week
GitHub: Developers aren't disappearing. They're leveling up
AI is pushing software teams into higher-value roles, with GitHub saying developers are moving from coding to orchestration and business alignment.
Last week
AI, data analytics driving FPT's strong APAC growth
Enterprises across APAC are moving from AI trials to deployment, boosting demand for FPT's data-led transformation services.
This month
Exclusive: Castrol puts data centre experts behind CORE
The shift towards AI-ready liquid cooling is prompting Castrol to target new-build data centres and costly retrofits across Asia Pacific.
This month
Expert Opinions
More opinions →
Pragmatic modernisation: The disciplines that transform cloud operations
Cloud teams can cut delivery delays and technical debt by standardising ownership, visibility and controls before complexity becomes entrenched.
about 21 hours ago
Data Governance in the AI Era: Why One-Off Projects Fail
AI pilots are stalling because weak data quality and unclear ownership keep organisations from turning governance spend into measurable gains.
5 days ago
AI agents in IT service management and cloud operations
Teams can save time on tickets, incident summaries and cloud cost checks, but production changes still need named human approval.
6 days ago
Designing for data sovereignty: Building architectures that keep ...
6 days ago
APAC's stablecoin future won't be defined by a single token
8 days ago
AI will cost some jobs. Poor change management will cost more
12 days ago
From Clean to Trusted: Rethinking Healthcare Data Quality
12 days ago
Latest News
More news →
Developers say AI use is driven by management pressure
Management pressure is pushing many developers to use AI to signal compliance, with 52% saying they overuse it to meet company expectations.
Vercel AI spending soars as customers switch models
Costs per token have dropped 47% since December even as businesses route far more AI traffic through Vercel's gateway and switch providers more often.
SanDisk named exclusive storage partner for Meta VR Glasses
Users will get official expansion options for Meta VR Glasses when SanDisk's microSD Express cards and USB-C drives arrive in spring 2027.
Cloudflare & OpenAI pilot indexes millions of pages
The pilot could improve ChatGPT answers on niche queries by helping OpenAI discover and index hundreds of millions of previously unseen pages.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Jake MacAndrew
Interview Editor
Jake MacAndrew started off writing breaking news hits in his early days as a journalist. Since those late nights on the pulse for local breakthroughs, he has written stories on many topics, from cybersecurity education in Ukraine to the investment potential of fine wines. With each story Jake writes, no matter the topic, in-depth and accurate reporting is key.
Joseph Gabriel Lagonsin
News Editor
A passionate gamer with a strong love for manga, webtoons, and binge-worthy series. With one year of professional experience in editing and publishing, bringing a sharp editorial eye and a deep appreciation for storytelling, focusing on creating and refining content that connects with modern audiences.
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Karen Joy Bacudo
Finance Editor
Karen wears two hats with us, balancing her role as an editor while assisting with our finances and accounting. This means she has her finger on the pulse whether its writing content or reconciling numbers. On both sides she brings the same level of accuracy and precision.
Mara Sugue
News Editor
Mara is a writer and editor from Manila with a background in the social sciences. Her work in writing and editorial has taken her across a range of subjects, and it's this variety that keeps her interested in what she does. Outside of work, she can usually be found with a book, planning her next trip or at the climbing gym.
Mike Bishara
Features Editor
Mike has a long history writing about the infrastructure, building, construction and safety industries. These days he covers these topics for our Industrial-focused news sites across Australia and New Zealand.
Sean Mitchell
Publisher
Having started his career at Renaissance. Sean joined Apple in Melbourne for a number of years before working in the media space. This started with Review Publishing and later the tech publisher IDG Communications. In 2006 he was involved in the launch of The Channel magazine. As they say – the rest is history.
Analyst Insights
Industry research and analysis from leading firms.
Fastly named Leader in IDC MarketScape WAAP assessment
The recognition may help Fastly win business as firms seek to curb bot traffic, API abuse and fragmented defences across online services.
Last week
AI pricing puts software firms under margin pressure
Margins are already being squeezed as 41% of software vendors say AI delivery costs are eroding profits and customers resist unpredictable bills.
Last week
Omnissa launches AI tools as endpoint use surges 1,000%
Three-quarters of AI assistant use was unsanctioned, underscoring why enterprises are turning to tighter controls as adoption jumps nearly 1,000% year on year.
Last week
Reco raises USD $55 million as AI agent security grows
Backers are betting that enterprise AI oversight will need sharper tools, as the security software company brings total funding to USD $140 million.
Last week