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Editor interview Stories - Page 55

Global Stories

Editor interview stories

Forcepoint promotes simplicity, growth, and partner-led services for channel ecosystem
Partner Programmes

Forcepoint promotes simplicity, growth, and partner-led services for channel ecosystem

Forcepoint is refreshing its Global Partner Program with new services and a new partner tier, focusing on simplicity and growth.

By Sara Barker • 3 min read • Wed, 20th Oct 2021
Microsoft & Enghouse Interactive bring the best of Teams to the contact centre
Customer Relationship Management

Microsoft & Enghouse Interactive bring the best of Teams to the contact centre

Enterprise collaboration environments are now powerhouses of efficiency designed to make business communication seamless and simple in today's busy environment.

By Sara Barker • 3 min read • Wed, 20th Oct 2021
How contact centres can realise the benefits of Microsoft Teams
Customer Relationship Management

How contact centres can realise the benefits of Microsoft Teams

At the time of writing, Teams has upwards of 250 million daily active users, all of whom are making the most of the benefits.

By Sara Barker • 3 min read • Thu, 14th Oct 2021
Understanding the primary approaches to call recording in Microsoft Teams
Customer Relationship Management

Understanding the primary approaches to call recording in Microsoft Teams

Enghouse Interactive explains the benefits of integrating call recording with Microsoft Teams for contact centres.

By Sara Barker • 3 min read • Wed, 13th Oct 2021
OutSystems' OSDC 2021 event puts development at the forefront of IT - exactly where it should be
Unified Communications

OutSystems' OSDC 2021 event puts development at the forefront of IT - exactly where it should be

The Outsystems Developer Conference (OSDC) 2021 event is coming on 17 & 18 November, promising something for every developer.

By Sara Barker • 3 min read • Wed, 13th Oct 2021
Fortinet: Artificial intelligence essential to combat fast-moving threats
Firewalls

Fortinet: Artificial intelligence essential to combat fast-moving threats

How AI helps manage risk, reduce costs, and improve operational efficiency in cybersecurity - Cornelius Mare, Fortinet Australia CISO.

By Staff Writer • 5 min read • Wed, 13th Oct 2021
ManageEngine's Desktop Central provides centralised endpoint management for enterprise devices
Partner Programmes

ManageEngine's Desktop Central provides centralised endpoint management for enterprise devices

ManageEngine's Desktop Central is a unified endpoint management solution designed for managed service providers (MSPs) and in-house IT managers alike.

By Sara Barker • 3 min read • Wed, 6th Oct 2021
Breakfast bites - which is better for eCommerce - Black Friday or Boxing Day?
eCommerce

Breakfast bites - which is better for eCommerce - Black Friday or Boxing Day?

Black Friday and Boxing Day online sales in Australia have seen a 50% increase in traffic as consumers embrace online shopping, says Similarweb.

By Sara Barker • 2 min read • Tue, 5th Oct 2021
Interview: How technology enriches the construction industry
Construction

Interview: How technology enriches the construction industry

Bentley Systems software has revolutionized the engineering, procurement, and construction industry, enabling greater efficiency and remote collaboration.

By Nick Forrester • 4 min read • Fri, 1st Oct 2021
Building cyber capacity and resilience for our digital future
Cybersecurity

Building cyber capacity and resilience for our digital future

The journey to cyber resilience varies for every nation, but collaboration and education are key, according to Kaspersky.

By Sara Barker • 4 min read • Thu, 30th Sep 2021
Interview: Invicti's Mark Ralls on the new defining age for web application security
Cybersecurity

Interview: Invicti's Mark Ralls on the new defining age for web application security

Invicti, the cybersecurity firm, has combined web application security expertise from its 2018 merger of Netsparker and Acunetix. .

By Sara Barker • 5 min read • Thu, 30th Sep 2021
Fortinet: Migrating to a security-driven network
Firewalls

Fortinet: Migrating to a security-driven network

Jon McGettigan, Fortinet ANZ Regional Director, explains how you can secure your network services on an incremental basis.

By Staff Writer • 4 min read • Wed, 29th Sep 2021
Enhancing the digital experience for hybrid workers
Hybrid & Remote Work

Enhancing the digital experience for hybrid workers

As they consider the possibilities, companies must ensure that employee digital experience is consistent across workplace models to optimise productivity.

By Nick Forrester • 5 min read • Wed, 29th Sep 2021
Why you need to check out this range of essential MagSafe products for the iPhone
Apple

Why you need to check out this range of essential MagSafe products for the iPhone

STM Goods introduces the MagSafe range, including the Mag Arm, Mag Pod, and Mag Loop, perfect for iPhone users in need of convenient accessories.

By Sara Barker • 3 min read • Tue, 28th Sep 2021
Webinar: Sophos explains how to break a hacker's heart and ruin their day
Firewalls

Webinar: Sophos explains how to break a hacker's heart and ruin their day

Hackers' actions can bring down businesses, infrastructure, and even entire countries. But what if they could no longer do any of these things?.

By Sara Barker • 3 min read • Mon, 27th Sep 2021
How to choose an omnichannel marketing platform for your enterprise brand
Customer Relationship Management

How to choose an omnichannel marketing platform for your enterprise brand

A quality omnichannel marketing platform has seven key indicators that enterprise brands need to ensure a seamless customer experience.

By Staff Writer • 5 min read • Fri, 24th Sep 2021
Digitally-enabled factory development saves China steel & iron firm US$6 million
Manufacturing

Digitally-enabled factory development saves China steel & iron firm US$6 million

Bentley Systems' technologies helped MCC to create a digital twin and design, construct, and combine operational information.

By Staff Writer • 3 min read • Thu, 23rd Sep 2021
Maintaining a customer-centric organisation in an increasingly digital world
Customer Relationship Management

Maintaining a customer-centric organisation in an increasingly digital world

The shift to digital channels and remote collaboration is creating challenges for organisations. Key questions and solutions are explored in this article.

By Staff Writer • 5 min read • Wed, 22nd Sep 2021

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Editor interview stories