IT Brief Asia - Technology news for CIOs & IT decision-makers

Voice over Internet Protocol (VoIP) stories - Page 16

In the same way that copper telephone wires were co-opted for use by computers, the Internet Protocol was co-opted to carry telephone calls. Neither were designed for the purpose and therefore both faced technological limitations. Voice over Internet Protocol describes the transmission of telephone calls on the IP network. This was initially challenging, as IP works on a ‘best effort’ principle and sends traffic in a random stream of ‘packets’, later reassembled at destination in the correct order. Voice and video packets must arrive contiguously or they are garbled. This problem was overcome by various techniques including SIP: Session Initiation Protocol facilitates VOIP calls and is commonly used when you make a call over the internet.
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GoTo & Microsoft Teams: A winning collaboration
Wed, 26th Aug 2020
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uc
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martech
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ai agents
Every tool has a purpose, and with the latest integration users can now maximise productivity by choosing the right meeting solution for the task at hand.
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RealWear expands ANZ reach with VExpress
Wed, 26th Aug 2020
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uc
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iot
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industrial iot
RealWear provides a purpose-built hands-free wearable device that can be used in extremely noisy industrial environments.
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D2L integrates Microsoft Teams into education training platform
Tue, 25th Aug 2020
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edutech
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uc
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microsoft
D2L's Brightspace learning management system will offer deeper integration with Microsoft Teams for online education and training.
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Talk up a storm through Microsoft Teams with 2talk
Mon, 24th Aug 2020
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uc
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microsoft
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voip
One local provider of Teams solutions is 2talk. The company provides a Microsoft Teams Direct Routing solution called DirectoR.
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Hero Internet brings Microsoft Teams calling to every NZ business
Mon, 24th Aug 2020
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uc
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microsoft
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cloud services
As New Zealand businesses adapt to remote working, Hero Internet offers Microsoft Teams calling for all, promising a seamless and cost-effective transition.
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The ultimate integration - Microsoft Teams and the office phone
Mon, 24th Aug 2020
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uc
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microsoft
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voip
Lightwire Business offers a Teams Calling solution that scales without the per-user charge model, making it more cost-effective for businesses.
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The limitations of Microsoft Teams telephony - and the solution
Mon, 24th Aug 2020
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crm
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uc
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martech
8x8's Voice for Microsoft Teams fills gaps in the remote collaboration tool, offering expanded international calling plans, CRM integration, and more.
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The case for cloud-based business phone systems
Tue, 18th Aug 2020
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uc
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collaboration
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voip
With the pandemic overhauling the means of business communication and collaboration, the time has come to consider Voice over Internet Protocol (VoIP) systems.
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Standard Chartered Bank moves to cloud-first future with Microsoft
Wed, 12th Aug 2020
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uc
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digital transformation
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public cloud
Standard Chartered Bank has partnered with Microsoft to become a cloud-first bank, embracing virtual banking, open banking, and banking-as-a-service.
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Empired appointed to Microsoft Business Applications Inner Circle
Mon, 10th Aug 2020
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uc
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microsoft
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voip
IT services provider Empired Group has been included in the Microsoft Business Applications Inner Circle for the third year running.
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Jabra's Evolve2 range empowers shift towards UC tools
Fri, 7th Aug 2020
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uc
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collaboration
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jabra
Jabra launches its Evolve2 range of headsets, designed for improved audio experiences in digital unified communications and collaborations.
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Hybrid way of working the new normal - Microsoft
Thu, 30th Jul 2020
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uc
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hybrid & remote work
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microsoft
Hybrid working will be the new normal in Asia Pacific, says Microsoft. Remote work has accelerated technology adoption.
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TechCollect NZ receives $320,000 from Govt to reduce e-waste
Wed, 29th Jul 2020
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uc
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voip
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contact centre
The Waste Minimisation Fund has given TechCollect NZ $320,000 to expand its e-waste pilot programme across New Zealand.
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Genesys announces native integration with Microsoft Teams
Wed, 22nd Jul 2020
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uc
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microsoft
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collaboration
Genesys expands partnership with Microsoft, integrating its native cloud solution with Microsoft Teams for enhanced collaboration in contact centres.
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Microsoft 365 packed full of new features
Wed, 22nd Jul 2020
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uc
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martech
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ai agents
Microsoft Inspire kicks off with major announcements across Azure, Microsoft 365, business apps, security, enablement, and sustainability.
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Citrix and Microsoft expand partnership to accelerate 'workplace of the future'
Thu, 16th Jul 2020
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virtualisation
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uc
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daas
Citrix and Microsoft to collaborate on flexible working solutions to meet the demands of the post-COVID workplace.
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Microsoft spruces up Teams platform with several new features
Thu, 16th Jul 2020
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uc
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hybrid & remote work
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microsoft
A new set of features to help virtual interactions become more engaging as the world pivots towards a stronger combination of remote and in-office working.
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Colt extends collaboration with Microsoft for select Asian countries
Tue, 14th Jul 2020
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saas
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uc
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public cloud
Colt Technology Services offers Microsoft SaaS customers in Asia access to its IP Access service to support digital transformation.
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OpenText expands on integration with Microsoft Teams
Mon, 13th Jul 2020
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uc
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microsoft
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opentext
OpenText integrates its Content Services solution with Microsoft Teams to enhance collaboration for remote workers.
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Culture Amp announces new integrations with Microsoft Teams and Slack
Mon, 13th Jul 2020
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uc
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microsoft
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collaboration
Culture Amp integrates with Microsoft Teams and Slack to enhance remote work feedback. These tools aim to boost employee engagement and motivation.