Verint stories - Page 2
Verint and Adobe expand partnership to improve customer journey
Wed, 26th Feb 2020
#
verint
Verint Systems has expanded on its partnership with Adobe, as both companies look to support more personalised customer journeys.
Private equity deals in tech sector hit $11.79bn
Thu, 13th Feb 2020
#
verint
Private equity deals in the global technology sector surged to USD $11.79 billion in December 2019, a 17.05% increase from the previous month.
The future of CX: How to make chatbots work effectively in your organisation
Sun, 3rd Nov 2019
#
verint
The secret to deploying virtual assistants successfully lies in implementing them in a way where everyone is a winner.
Frost & Sullivan, DMG recognise Verint for APAC market share
Tue, 15th Oct 2019
#
verint
Verint was found to a market share 30% higher than its closest competitor across all contact centre technologies.
Microsoft and CyberArk lead GlobalData identity management theme
Mon, 19th Aug 2019
#
verint
Both companies gained the highest score for the identity management theme in GlobalData’s Thematic Scorecard for the security software sector.
Tech/talent combo key to solving underemployment, says Verint
Thu, 11th Jul 2019
#
verint
IT and HR leaders must work more closely together to redefine the future workforce in order to keep the Aussie job market from collapsing.
Verint takes two Frost & Sullivan honours
Tue, 9th Oct 2018
#
verint
In Frost & Sullivan’s APAC contact centre app report, Verint led all vendors, ranking top among 40 companies included in the analysis.
Verint takes CX to new heights with in-demand AQM solution in APAC
Thu, 12th Jul 2018
#
verint
Verint transforms customer experience in APAC with its high-demand AQM software, enabling telcos to simplify quality management through advanced AI solutions.
Verint named in second Gartner Magic Quadrant this year
Wed, 6th Jun 2018
#
verint
Verint is the only company recognised in both 2018 Magic Quadrants for the CRM Customer Engagement Centre and Workforce Engagement Management.
Knowledge management critical to deliver customer satisfaction – Frost & Sullivan report
Thu, 27th Apr 2017
#
verint
Frost and Sullivan report underscores knowledge management as key in achieving heightened customer satisfaction in the digital age.
Verint takes home leader spot in Gartner's latest Magic Quadrant
Thu, 26th Jan 2017
#
verint
Verint Systems soars as Gartner's Magic Quadrant leader in Workforce Engagement Management, championing employee-driven success.
ANZ businesses missing the human touch in digital society, report finds
Mon, 14th Nov 2016
#
verint
Report warns ANZ firms: customers favor real contact over digital, risking loyalty and satisfaction in an online rush.
Enfal threat still causing havoc to businesses after seven years of mayhem
Tue, 19th Jul 2016
#
verint
Verint Systems highlights the continued threat of the Enfal malware, which has been lurking since 2004 but has been most active over the last 7 years.
Oracle appoints Brian Donn as head of CX Cloud Applications Business
Thu, 14th Jul 2016
#
verint
Brian Donn will head Oracle's CX Cloud Applications Business across the Asia Pacific region to drive revenue growth and CX market share.
Verint and Squiz partner up, target government bodies
Thu, 21st Jan 2016
#
verint
Verint teams with Squiz to bolster digital overhaul in public sector, aiming for elevated citizen engagement and streamlined services.
Veridian Solutions expands Verint workforce optimisation and speech analytics in the cloud
Tue, 15th Sep 2015
#
verint
Australian business solutions firm Veridian Solutions has today announced it is offering Verint Systems solutions to its Australian customers.