Customer Relationship Management
Why Managed Service Providers are the next big target
MSPs are now such an integral part of the digital ecosystem that companies trust more of their sensitive data with them
Taipan finds business success through Wiise ERP solutions
As a multifaceted company with a variety of different operational needs, Taipan has in the past heavily relied on a number of systems to manage different parts of its business.
Bespin Global named as Visionary in 2022 Gartner Magic Quadrant
Bespin Global has been named a Visionary in the 2022 Gartner Magic Quadrant for Public Cloud IT Transformation Services.
Pax8 adds new vendors to cloud commerce marketplace
Pax8 has announced BitTitan, Call2Teams, Liongard, Nerdio and Printix are now available for its managed service provider partners in the APAC region.
Why the future of managed services is co-managed
The managed services sector is seeing rapid growth, and with it changes to how organisations outsource. Coevolve presents a better way.
Video: 10 Minute IT Jams - An update from Paessler
Sebastian Krüger joins us today to discuss how unified infrastructure monitoring enables MSPs to seamlessly deliver services to their clients.
Video: 10 Minute IT Jams - An update from CyberArk
Olly Stimpson joins us today to discuss the importance of MSP programmes and how MSP partners are experiencing success with CyberArk.
Survey reveals overwhelming dissatisfaction with cloud providers
Overall, 80% of enterprises said they are so frustrated with their existing provider, they are actively looking to replace them within the next twelve months.
NetApp launches Spot PC, a new Desktop-as-a-Service solution
This is a new managed cloud DaaS solution with security, automation, observability and optimisation capabilities, designed for the needs of today.
Delinea enhances partner experience with new training initiatives
Delinea has announced a range of training and certification initiatives to help scale the capacity of VARs, System Integrators, MSPs and MSSPs to meet the demand for PAM solutions.
Application Performance Monitoring
Why SolarWinds Partners will have big wins in 2022
We summarise the key recent changes that the monitoring software vendor has made to accelerate its channel business.
Datto releases purpose-built continuity solutions for MSPs
Datto has launched its SIRIS 5 product featuring up to four times the performance and Cloud Continuity for PCs, improved for the hybrid workforce of today.
Ransomware hones in on MSPs for bigger payout, report finds
Top MSP trends and insights have been revealed in the 2022 ConnectWise MSP Threat Report - the MSP industry guide focused on cybersecurity.
Access4 elevates customer experience with latest release
Access4 has strengthened its SASBOSS provisioning and management platform with the latest iCall Suite call analytics powered by Tollring.
Aussie fintech launches revenue solution for MSPs and ISVs
BidFin, an Australian-based fintech, has launched a recurring revenue funding solution for the Australian technology market.
Video: 10 Minute IT Jams - An update from ConnectWise
Greg Lalle joins us today to discuss the company's software suite for MSPs and reseller businesses, and what is happening in the A/NZ channel space currently.
Schneider Electric launches new edge computing MSP program
Schneider Electric has launched its Edge Software & Digital Services Program, a complete suite of financial incentives, support tools and certifications.
Access4 announces strategic global partnership with UJET
Access4 will now offer UJET's cloud contact centre solutions to assist in unifying and enhancing the customer experience.
ConnectWise launches new virtual community for partners
Revered software company ConnectWise has announced a collaborative platform for its partners.
Telecom CPC has appointed a new chief executive officer
CITIC Telecom International Holdings has appointed a new chief executive officer at its Hong Kong branch.
SuperOps.ai raises US$14 million, plans to shake up MSP market
SuperOps.ai has announced it has raised US$14m in new funding, allowing the company to break into the Managed Service Providers (MSP) market.
Video: 10 Minute IT Jams - SonicWall product management director discusses capture client
Today we are talking to SonicWall director of product management Suroop Chandran, for the second IT Jam of our SonicWall series.
Barracuda strengthens MSP security offerings with endpoint protection capabilities
The new offerings are designed to help MSPs build advanced, security-centric services for their customers.
MSPs face growing challenges, automation and AIOps present a solution
"Our new research has revealed that MSPs, global enterprises and other technology organisations, are struggling to operate efficiently and ensure uptime as they remain short staffed."