IPI stories
IPI launches ElasticCX Service Recovery for contact centres
Yesterday
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uc
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breach prevention
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risk & compliance
IPI unveils ElasticCX Service Recovery, a cloud-based solution aimed at enhancing Contact Centre resilience against IT outages, security breaches, and planned upgrades.
IPI earns top three-star rating from Best Companies
Last week
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ipi
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employees
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uk
IPI has received a prestigious three-star rating from Best Companies, reflecting its outstanding employee engagement and commitment to a positive workplace culture.
IPI rises to 31 in E2E Tech 100 list after successful year
This month
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uc
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experian
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contact centre
IPI climbs to 31st in the 2024 E2E Tech 100 list, signalling a successful year marked by robust growth, innovation, and strategic partnerships.
IPI joins NICE's DEVone Ecosystem, offers Pauseable via CXone
Tue, 23rd Apr 2024
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data protection
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digital transformation
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ai
Contact centre specialist IPI joins NICE's DEVone Ecosystem programme, making its unique compliance technology, Pauseable, available via NICE's AI-driven CXone platform.
IPI becomes first UK Avaya partner with cloud specialisation accreditation
Mon, 26th Feb 2024
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dr
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data analytics
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digital transformation
IPI, a London-based tech firm, becomes the first UK partner to receive Avaya's cloud specialisation accreditation, places the tech firm in a unique position to assist businesses transitioning to Avaya's cloud-based platform.
Steve Winningham appointed as IPI's non-exec chairman
Thu, 8th Feb 2024
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cx
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martech
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hcm
Contact centre specialist, IPI, has appointed seasoned industry professional Steve Winningham as its non-exec chairman to facilitate its future growth following an investment by Ethos Partners.
MSI Reproductive Choices & IPI push digital transformation forward
Wed, 10th Jan 2024
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digital transformation
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devops
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apm
MSI Reproductive Choices partners with IPI for an extensive digital transformation, driving up client interaction by 23%, modernising staff management, and promoting remote working.
Green Insurer teams up with IPI for advanced customer contact services
Mon, 11th Dec 2023
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uc
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hybrid & remote work
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ai agents
Green Insurer partners with IPI to implement omnichannel contact via IPI's cloud-based CCaaS, ElasticCX, enhancing customer service.
The five key pillars of exceptional customer contact
Fri, 14th Jul 2023
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saas
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uc
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cx
To succeed, brands need to go above and beyond to provide consistent experiences to their customers while also looking to make continuous improvements.
Exclusive: IPI edges out competition with compliance solutions
Wed, 23rd Nov 2022
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risk & compliance
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hybrid & remote work
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wfh
IPI is a people- and purpose-led business, and with 21 years in the industry, it's not hard to see why their solutions and expertise are highly sought after.
Infomart announces the sale of three data centers
Thu, 22nd Mar 2018
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hyperscale
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dc
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colocation
Infomart sells three major US data centres to IPI Data Center Partners, expanding the latter's footprint in San Jose, Hillsboro, and Ashburn.