IPI becomes first UK Avaya partner with cloud specialisation accreditation
IPI, a London-based tech firm, becomes the first UK partner to receive Avaya's cloud specialisation accreditation, places the tech firm in a unique position to assist businesses transitioning to Avaya's cloud-based platform.
Steve Winningham appointed as IPI's non-exec chairman
Contact centre specialist, IPI, has appointed seasoned industry professional Steve Winningham as its non-exec chairman to facilitate its future growth following an investment by Ethos Partners.
MSI Reproductive Choices & IPI push digital transformation forward
MSI Reproductive Choices partners with IPI for an extensive digital transformation, driving up client interaction by 23%, modernising staff management, and promoting remote working.
Green Insurer teams up with IPI for advanced customer contact services
Green Insurer partners with IPI to implement omnichannel contact via IPI's cloud-based CCaaS, ElasticCX, enhancing customer service.
The five key pillars of exceptional customer contact
To succeed, brands need to go above and beyond to provide consistent experiences to their customers while also looking to make continuous improvements.
Exclusive: IPI edges out competition with compliance solutions
IPI is a people- and purpose-led business, and with 21 years in the industry, it's not hard to see why their solutions and expertise are highly sought after.
Infomart announces the sale of three data centers
Infomart sells three key data centres to IPI Partners, bolstering tech real estate investments.