Customers stories - Page 11

CEOs need to prioritize customer experience management, with CIOs playing a crucial role, according to a Gartner survey.

Nearly all small business owners recognising the growing importance of cyber security, with the vast majority prioritising security over customers.

The Genesys global G-Summit event series is making its way to New Zealand, and will showcase this year's theme of 'Next-Generation CX'.

Rackspace adds Fanatical Support for Microsoft Azure to its product portfolio, offering hybrid cloud solutions.

Cisco and Westcon Group NZ expand partnership, with Westcon distributing full Cisco portfolio in New Zealand from 27 July.

The cause of this morning's mobile issue was a core network router problem in Christchurch, which led to mobile voice and TXT services problems.

Customers nationwide using the 2G, 3G and 4G network may be having difficulty making and receiving calls, TXTs and using data.

Dell has appointed Rory P. Read and Paul Pérez to key executive positions to strengthen its sales and enterprise technology executive team.

Spark NZ sheds 60% stake in Telecom Cook Islands to Teleraro for NZ$23m, aligning with its customer-centric local focus strategy.

Spark New Zealand has released its half-year results for the FY15 financial year, and says the company is continuing to deliver on goals.

FMG swaps Avaya for Interactive Intelligence to enhance NZ rural insurance service with innovative multi-channel communication.

Oracle acquires Datalogix, boosting its Data as a Service offerings to marketers for enhanced consumer insight across digital and traditional channels.

The Good Technology Mobility Index Report Q3 2014 shows enterprise mobility is moving toward custom apps and iOS tablets.

Alcatel-Lucent bolsters Enterprise team in Australia and New Zealand amid growing demand for cloud-based collaboration and network solutions.

Veeam Software nears 100,000th customer after gaining 34,000 in 2013. Boosted by a 24th consecutive quarter with over 50% revenue growth.

Vodafone's SuperNet advertising campaign will continue unchanged despite Telecom dropping its court case seeking an injunction today.

Telco reports customer increase across New Zealand, bucking the previous trend spanning nine consecutive quarters.

Telecom customers in New Zealand face further connection issues, following two outages yesterday, with no compensation offered.

Telecom resolves major broadband outage that left 200,000 customers offline; service restored but some may still face issues with reconnecting.

Zeald's new homepage design for Bolt of Cloth boosted revenue by 85% through strategic Split Testing, showcasing the power of user-driven site enhancements.