Customers stories - Page 10

Australian customers are leaving at extraordinary rates and most companies are ill-prepared to counter this trend in the rebound from the pandemic.

The trouble with policy abuse, compared to conventional fraud, is that policy abusers are not necessarily cybercriminals who are hiding their identity.

New analysis predicts that the adoption of new systems will shape the retail and supply chain industry in 2022.

Airwallex expands its global payments services into Singapore, offering businesses a range of fintech solutions.

Extreme Networks ANZ GM Julian Critchlow discusses the company's cloud-driven networking solutions for digital transformation.

Pegasystems introduces Next-Best-Action Customer Journeys, an AI-powered tool that revolutionizes traditional marketing.

Splunk has launched its Splunk Partnerverse Program, providing a badge system to showcase partner expertise and joint success.

Kount and Snowflake have partnered to offer actionable customer insights for eCommerce through the Snowflake Data Marketplace.

Micro Focus is helping businesses adapt to COVID-19 challenges, offering solutions for remote working, performance testing, data security, and more.

Denodo, the data virtualisation provider, has experienced worldwide growth in 2019 thanks to strong year-end momentum and quality customer interactions.

Segment achieves significant traction in ANZ, adding 50 customers in a year and planning to double its regional size in 2020.

Medius reports a record year for 2019, with a 34% jump in subscription revenue and major customer wins including Christian Dior and Milwaukee Tool.

IT spending to increase in 2020, but PC sales and Coronavirus disruption will impact overall growth, says IDC Black Books.

ABBYY has introduced Mobile Web Capture, an AI-enabled mobile technology that aids the onboarding process for new customers.

Harnessing AI, machine learning, and VR, the travel industry seeks to predict and inspire consumer behaviour, making choices more personalised and engaging.

LogMeIn recently announced a new release of BoldChat, its live chat and omni-channel customer engagement solution.

Kiwi tech company Conbrio, known for stellar customer service, has streamlined operations for Telnet, a leading NZ contact centre since 1996.

Arbor Networks introduces new security platform to detect and investigate advanced cyber-threats in real-time.

Marketers struggling to personalize campaigns due to overwhelming amount of customer info, says Teradata Marketing Applications.

Customer experience is the top priority for companies as technology revolutionizes engagement, according to Interactive Intelligence.