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Customer engagement Stories - Page 43

Global Stories

Customer engagement stories

Subscription sales fails and how to prevent them in your business
Customer Experience

Subscription sales fails and how to prevent them in your business

Switching to a subscription model is a great way to maximise revenue, provided you avoid these common obstacles.

By Carl Warwick • 4 min read • Wed, 23rd Oct 2024
Amperity named leader in customer data platform by Snowflake
Data Analytics

Amperity named leader in customer data platform by Snowflake

Amperity has been named a leader in the Customer Data Platform sector in Snowflake's 2025 Modern Marketing Data Stack report, recognising its data activation capabilities.

By Sean Mitchell • 2 min read • Wed, 23rd Oct 2024
LG Electronics ranks 97th in Best Global Brands 2024
Customer Experience

LG Electronics ranks 97th in Best Global Brands 2024

LG Electronics has soared in brand valuation, ranking 97th in Interbrand's Best Global Brands 2024 report, valued at USD$6.5 billion, up 38.7% year-on-year.

By Catherine Knowles • 3 min read • Thu, 17th Oct 2024
DataStax & NVIDIA launch AI platform to boost accuracy
Digital Transformation

DataStax & NVIDIA launch AI platform to boost accuracy

DataStax has launched its AI Platform in collaboration with NVIDIA to accelerate AI development, claiming a 60% reduction in development time.

By Imee Dequito • 3 min read • Thu, 17th Oct 2024
AI takes center stage in Adobe's new GenStudio tool
Unified Communications

AI takes center stage in Adobe's new GenStudio tool

Adobe has launched GenStudio for Performance Marketing, a new AI-driven tool designed to enhance the creation of personalised advertising campaigns.

By Melania Watson • 3 min read • Wed, 16th Oct 2024
Telecom firms lead the way in GenAI adoption & investment
Unified Communications

Telecom firms lead the way in GenAI adoption & investment

A new study reveals that 70% of telecommunications firms are adopting generative AI, outpacing other sectors in investment and implementation.

By Kaleah Salmon • 3 min read • Fri, 11th Oct 2024
Infosys expands partnership with Microsoft for AI growth
Unified Communications

Infosys expands partnership with Microsoft for AI growth

Infosys and Microsoft are strengthening their partnership to enhance generative AI adoption globally, promising improved efficiency across several key sectors.

By Sean Mitchell • 3 min read • Thu, 10th Oct 2024
Haymarket Media Group partners with Amperity for AI data transformation
Data Analytics

Haymarket Media Group partners with Amperity for AI data transformation

Haymarket Media Group has adopted Amperity's AI-driven customer data platform to enhance personalisation and drive revenue across its global brands.

By Sean Mitchell • 3 min read • Wed, 9th Oct 2024
Bain, Kantar, and Qualtrics launch global standards for CX
Customer Experience

Bain, Kantar, and Qualtrics launch global standards for CX

Bain, Kantar, and Qualtrics unveil updated Global Standards for Customer Experience following extensive consultation, aiming to enhance CX across industries.

By Sean Mitchell • 3 min read • Tue, 8th Oct 2024
Twilio integrates OpenAI's Realtime API for AI voice tech
Customer Experience

Twilio integrates OpenAI's Realtime API for AI voice tech

Twilio integrates OpenAI's Realtime API, allowing over 300,000 clients to enhance voice experiences using the multilingual, multimodal GPT-4o model.

By Melania Watson • 2 min read • Fri, 4th Oct 2024
Exclusive: Wasabi's Rob Waite discusses growth, cloud security and customer success
Storage

Exclusive: Wasabi's Rob Waite discusses growth, cloud security and customer success

Rob Waite discusses Wasabi's growth strategy, robust cloud security, and customer success, highlighting its straightforward pricing model and expanding brand presence.

By Melania Watson • 5 min read • Tue, 1st Oct 2024
Australians see spike in mobile marketing, Attentive revenue up 125%
Customer Experience

Australians see spike in mobile marketing, Attentive revenue up 125%

Australian brands, including July and Hey Bud, are experiencing remarkable growth by adopting Attentive's mobile marketing, leading to a 125% revenue rise.

By Sean Mitchell • 4 min read • Fri, 27th Sep 2024
LearnUpon achieves HubSpot App Partner certified integration
EduTech

LearnUpon achieves HubSpot App Partner certified integration

LearnUpon achieves certified integration as a HubSpot App Partner, becoming one of the first LMS platforms to join the prestigious program, enhancing customer training automation.

By Catherine Knowles • 3 min read • Fri, 27th Sep 2024

Stories from Other Regions

Customer engagement stories

GlobalLogic wins HashiCorp EMEA SI Partner of the Year
Customer Experience

GlobalLogic wins HashiCorp EMEA SI Partner of the Year

GlobalLogic has been honoured as HashiCorp's EMEA SI Partner of the Year, showcasing their collaborative approach and innovation in digital engineering.

By Kaleah Salmon • 2 min read • Mon, 21st Oct 2024
RingCentral secures PAN-India licence for UCaaS & CCaaS
Unified Communications

RingCentral secures PAN-India licence for UCaaS & CCaaS

RingCentral has acquired a PAN-India licence for its UCaaS and CCaaS offerings, enhancing opportunities for Australian firms in the Indian market.

By Kaleah Salmon • 3 min read • Thu, 17th Oct 2024
Tandem Bank expands with Cogo on carbon management app
Fintech

Tandem Bank expands with Cogo on carbon management app

Cogo and Tandem Bank are deepening their partnership to introduce a carbon management feature in Tandem's banking app, promoting greener consumer choices.

By Catherine Knowles • 3 min read • Tue, 15th Oct 2024
Esendex introduces new self-serve tool on WhatsApp platform
Customer Experience

Esendex introduces new self-serve tool on WhatsApp platform

Esendex has launched a new self-serve feature on its WhatsApp Business Platform, streamlining how businesses engage with customers ahead of Black Friday.

By Kaleah Salmon • 2 min read • Tue, 15th Oct 2024
Kentico to host Partner Connections 2024, sharing latest innovations
Enterprise Content Management

Kentico to host Partner Connections 2024, sharing latest innovations

Kentico will host its Partner Connections 2024 events in Prague on October 8-9 and Miami on November 12-13, showcasing new features of Xperience.

By Catherine Knowles • 2 min read • Thu, 10th Oct 2024