Sitecore appoints former Salesforce executive Kathie Johnson as CMO

Global marketing technology company Sitecore has named former Salesforce Commerce Cloud executive Kathie Johnson as its new chief marketing officer. Johnson, who was most recently the chief marketing officer for Talkdesk, a leading global contact centre platform provider, is set to take the reins of Sitecore's marketing function at its San Francisco headquarters.

Johnson possesses over 25 years' experience in the B2B technology sector, where she has successfully built brands that have resonated with customers. At Talkdesk, Johnson was instrumental in leading the company through a significant growth period; she led the company to rank as #8 in the Forbes Cloud 100 list in 2022 and 2023, a massive leap from its position at #66 in 2019.

Her previous role at Salesforce, where she served as the senior vice president of marketing, saw her responsible for driving substantial increases in revenue through comprehensive marketing strategies across seven key industries. Her talents were also utilised as the vice president of marketing for Salesforce's Commerce Cloud.

Upon her appointment, Johnson states, "I am excited to join Sitecore because of its innovative technology that is a true game changer for CMOs and CDOs who seek to differentiate their companies through superior digital experiences. Sitecore is a leader in its space and continues to innovate by prioritising a roadmap focused on SaaS-based, cloud native tools built on composable architecture. I am thrilled to be part of Sitecore's journey and look forward to working with our customers, partners, and employees around the globe."

CEO of Sitecore, Steve Tzikakis, equally expressed enthusiasm for Johnson's appointment, citing her proven track record as a marketing leader. "Her formidable background securing brand expansion and delivering incredible digital experiences will massively contribute to Sitecore's efforts to disrupt, accelerate and innovate digital experience delivery," says Tzikakis. "Sitecore's compelling message offering SaaS-based, composable solutions will be greatly aided by this wonderful addition to our leadership."

Sitecore, a global leader in digital experience management software, supports many of the largest and most respected brands in healthcare, financial services, retail, automotive, manufacturing and more. Recent product developments have enabled Sitecore to introduce solutions that ease the transition to a future driven by Software as a Service (SaaS) and a composable future.

In October 2023, Sitecore revealed their extended digital-experience solution, XM Cloud Plus, which combines content management, AI-powered search, personalisation, customer data management and analytics. This was followed by the successful unveiling of XM Cloud, the industry's first fully-native cloud Content Management System (CMS) solution. Sitecore intends to continue bolstering its product portfolio with its Accelerate support package that empowers teams to unlock the full potential of a SaaS-based future.

Sitecore is recognised globally as a leader of end-to-end digital experience software, empowering major brands like L'Oréal, Microsoft, and United Airlines to deliver unforgettable experiences across every touchpoint. Their innovative solutions aid brands in building stronger connections with their customers, establishing brand leaders in transformation and innovation with their cutting-edge tools.