Workplace stories
AI-related contracts made up most of Mphasis's new business last year, helping lift annual deal wins 68% to USD $2.1 billion.
Threats are spreading beyond inboxes as phishing shifts into Teams, calendars and other collaboration tools, raising the risk for hybrid workers.
Australian businesses are pushing AI beyond pilots, prompting Glean to nearly double local headcount as ANZ customers rise more than 60 per cent.
IT teams can now track fleet-wide software gaps and route deployment tasks into Jira, Freshworks and Zapier with PDQ's latest update.
Facility teams could gain a clearer view of office use and maintenance as Eptura rolls out AI assistants, live analytics and shared data tools.
Higher-volume offices gain cloud-linked A3 monochrome printers as Ricoh expands its IM range with stronger security and lower-plastic packaging.
Nearly half of IT help requests now land after hours, leaving staff waiting longer for routine fixes as flexible work reshapes support demand.
Routine delays in NHS trusts are costing more than GBP £1 billion a year and leaving millions of appointments missed, a report says.
The deal aims to lower total cost of ownership for Azure Virtual Desktop users by linking cloud automation with cheaper endpoint management.
It aims to cut manual work for IT teams by unifying multivendor infrastructure management through natural language prompts and human oversight.
IT teams can now reuse resolved support tickets as scripts, aiming to cut repeat incidents across managed devices and speed fixes.
The add-on aims to cut the manual formatting and checking that still slow AI-made documents before they can be shared.
The rollout aims to cut time lost switching between apps by letting Gemini draw on emails, files and chats in one workwide context.
Users can now manage files, search workplace data and schedule meetings without leaving ChatGPT, as Dropbox ties three tools into the interface.
AI tools have surfaced customer records and other sensitive files at 29% of firms, highlighting weak Microsoft 365 governance.
Despite widespread confidence in governance, UK companies are already seeing AI tools surface sensitive data as Copilot rollouts accelerate.
Companies are finding that AI boosts performance only when it removes repetitive work, with human judgement still needed to prevent errors and burnout.
Businesses using cloud communications will gain clearer usage and performance data as NUWAVE embeds Tollring's Analytics 365 into partner-delivered services.
Payroll mistakes are already pushing some workers into debt, as HBHR says 61% of employees would quit if errors continued for six months.
The insurer will use cloud and AI tools to cut claims admin and speed up customer service under a five-year agreement with Microsoft.
