Workforce Technology Stories - Page 4

Global Stories

Workforce Technology stories

UKG adds real-time tools for frontline workforce control

Managers can now spot staffing gaps, compliance risks and overtime exposure as they happen, as UKG adds live tools for shift-based workforces.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Manufacturing

OutSystems honours AI leaders in 2026 innovation awards

Customers are already saving time and millions as the awards spotlight AI tools moved into day-to-day operations across logistics, banking and public services.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Digital Transformation

Totalmobile expands into Canada with Toronto headquarters

Frontline service providers in Canada are under growing pressure to modernise as labour shortages and ageing systems strain delivery.

By Sofiah Nichole Salivio • 3 min read • Last month

Unified Communications

Tendfor updates Teams customer service with AI tools

AI-driven oversight and call handling could help organisations keep customer service consistent as Teams becomes their main workspace.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Software-as-a-Service

Cezanne debuts AI workforce analytics module for UK HR teams

HR teams under pressure to prove value may gain faster workforce insights as Cezanne embeds natural-language analytics into its existing HR system.

By Mark Tarre • 3 min read • Last month

Data Analytics

UKG appoints Rod Johnson as Chief Revenue Officer

The hire is aimed at strengthening UKG's global sales push as software rivals race to turn AI features into practical workforce tools.

By Sofiah Nichole Salivio • 4 min read • Last month

Data Analytics

Workday GO offers growth potential for mid-sized enterprises

Australian and New Zealand mid-sized firms will gain faster deployments and real-time people, payroll and finance insights from Workday GO.

By David Shilovsky • 5 min read • Last month

Software-as-a-Service

NiCE World 2026 aims to push AI beyond pilot trials

Executives will hear how AI can move from pilots to live customer service operations as NiCE gathers more than 2,500 attendees in Orlando.

By Sean Mitchell • 4 min read • Last month

Digital Transformation

CoverMe launches PT platform for instant gym bookings

Gym operators could lift retention and revenue as the new service aims to turn first-time PT bookings into an instant in-app sale.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Stories from Other Regions

Workforce Technology stories

Digital Transformation

Bee Finance set to expand from three trusts to nine

Six more NHS trusts are due to join, testing whether a flexible shared service can cut costs and improve oversight at scale.

By Karen Joy Bacudo • 4 min read • Last month

Data Analytics

Zeller launches grants as hospitality operators face strain

Only 12% of Australian operators say now is a good time to open a venue, as rising costs and weaker spend squeeze margins.

By Mark Tarre • 4 min read • Last month

Digital Transformation

Platform Housing Group picks Totalmobile for repairs

The deal will give 120,000 customers a single view of repairs and safety data across 50,000 homes, replacing fragmented systems.

By Sean Mitchell • 4 min read • Last month

Digital Transformation

Calculus backs Edify with GBP £2.5m hospitality deal

The investment will help Edify expand as restaurant groups seek to cut waste, labour costs and reliance on spreadsheets and manual ordering.

By Sofiah Nichole Salivio • 4 min read • Last month

Data Analytics

AI contact centre analytics could boost Australian firms

AI-powered analytics can cut avoidable calls, speed issue resolution and uncover product gaps before they dent customer satisfaction.

By Arthur Nowak • 4 min read • Last month

Data centers

Aon sees Australian construction growth driven by defence

Labour shortages, rising costs and tighter regulation are threatening delivery on Australia's construction pipeline despite robust defence-led demand.

By Joseph Gabriel Lagonsin • 4 min read • Last month