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Workforce Technology Stories - Page 2

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Workforce Technology stories

The workforce cost most APAC organisations are failing to measure
Digital Transformation

The workforce cost most APAC organisations are failing to measure

Preventable attrition, absenteeism and hiring inefficiency are costing APAC firms millions per 1,000 employees, new research shows.

By Brenton Smith • 6 min read • Last week
Prodoscore launches MCP server for enterprise AI assistants
Software-as-a-Service

Prodoscore launches MCP server for enterprise AI assistants

Enterprise users can now query workforce data alongside sales and finance systems, as the connector is read-only and uses existing permissions.

By Sean Mitchell • 4 min read • Last month
KnowBe4 wins Frost & Sullivan email security award
Cloud Security

KnowBe4 wins Frost & Sullivan email security award

AI-driven phishing is forcing buyers to favour platforms that cut false positives and blend email defence with user training, Frost & Sullivan said.

By Mark Tarre • 4 min read • Last month
TCS tops Everest Group's store services provider ranking
Data Analytics

TCS tops Everest Group's store services provider ranking

Stores are becoming a bigger tech battleground as retailers seek tighter links between operations, checkout and customer engagement.

By Sean Mitchell • 3 min read • Last month
Deel launches field services for African site workers
Software-as-a-Service

Deel launches field services for African site workers

Employers in hazardous sectors will gain tighter pay and compliance control as the platform expands into on-site operations across more than 110 countries.

By Joseph Gabriel Lagonsin • 3 min read • Last month
Pebl expands Alfie to handle HR tasks inside platform
Software-as-a-Service

Pebl expands Alfie to handle HR tasks inside platform

HR teams can now automate approvals and reporting in Pebl's platform, cutting tickets as the company expands Alfie beyond employee Q&A.

By Mark Tarre • 3 min read • Last month
AI fears push one in three workers to quit industry
Digital Transformation

AI fears push one in three workers to quit industry

A survey of 2,500 knowledge workers found AI anxiety is driving 33% to consider switching industries, with younger staff most worried.

By Sean Mitchell • 4 min read • Last month
Zendesk contact centre voice passes 100 contact centers customers
Software-as-a-Service

Zendesk contact centre voice passes 100 contact centers customers

High call volumes and stalled omnichannel upgrades are driving firms to Zendesk's AI voice tools, which secured 100 sales opportunities in a year.

By Sean Mitchell • 4 min read • Last month
Hightekers buys Remunance to expand Rivermate in India
Artificial Intelligence

Hightekers buys Remunance to expand Rivermate in India

Existing clients will gain access to a wider international network as the acquisition gives Hightekers a stronger local base for cross-border hiring in India.

By Sean Mitchell • 4 min read • Last month

Stories from Other Regions

Workforce Technology stories

WorkPro improves platform for verified employment data
Software-as-a-Service

WorkPro improves platform for verified employment data

Workers could gain more control over verified employment records as WorkPro's new platform aims to cut repeated compliance checks across jobs.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Canadian tech firms face AI bias gap in HR policies
Data Protection

Canadian tech firms face AI bias gap in HR policies

Bias concerns are mounting as most Canadian tech firms use AI in HR, while many lack safeguards to prevent discriminatory decisions.

By Mark Tarre • 4 min read • Last month
UK tech workforce hits 2.15 million as demand grows
Digital Transformation

UK tech workforce hits 2.15 million as demand grows

Demand for digital skills is tightening hiring across UK industries, with tech roles now making up 6.4% of jobs and paying 53% more.

By Mark Tarre • 3 min read • Last month
ArvatoConnect appoints new leaders as AI reshapes service
Digital Transformation

ArvatoConnect appoints new leaders as AI reshapes service

UK regulated firms are rethinking customer service as AI cuts routine work and pushes more complex queries back to human teams.

By Sofiah Nichole Salivio • 4 min read • Last month
Australian frontline workers flag HR system frustration
Software-as-a-Service

Australian frontline workers flag HR system frustration

Frontline staff are more likely to feel overburdened and burned out as satisfaction with HR tools lags far behind managers' views.

By Mark Tarre • 4 min read • Last month
Probook raises USD $40 million for home services dispatch
Software-as-a-Service

Probook raises USD $40 million for home services dispatch

Home services operators could cut back-office headcount as the New York software firm expands after backing from Andreessen Horowitz and Sequoia Capital.

By Sean Mitchell • 4 min read • Last month
AI scheduling tool cuts aged care rostering delays
Data Protection

AI scheduling tool cuts aged care rostering delays

Aged care staff are spending half as long on morning rostering after an AI system recovered 15 hours a week at ECH.

By Mark Tarre • 4 min read • Last month
Smart CT boosts stock by a third after 10,000 buys
Network Infrastructure

Smart CT boosts stock by a third after 10,000 buys

Extra warehouse parts will help Smart CT meet demand from new contracts across government, health and retail customers in Europe and beyond.

By Sofiah Nichole Salivio • 4 min read • Last month
UK tech leaders say AI should augment workers, not replace
Software-as-a-Service

UK tech leaders say AI should augment workers, not replace

Executives say the real productivity gain lies in cutting routine tasks, as firms use AI to free staff for higher-value work and judgement.

By Mark Tarre • 4 min read • Last month