IT Brief Asia - Technology news for CIOs & IT decision-makers

Voice over Internet Protocol (VoIP) stories - Page 4

In the same way that copper telephone wires were co-opted for use by computers, the Internet Protocol was co-opted to carry telephone calls. Neither were designed for the purpose and therefore both faced technological limitations. Voice over Internet Protocol describes the transmission of telephone calls on the IP network. This was initially challenging, as IP works on a ‘best effort’ principle and sends traffic in a random stream of ‘packets’, later reassembled at destination in the correct order. Voice and video packets must arrive contiguously or they are garbled. This problem was overcome by various techniques including SIP: Session Initiation Protocol facilitates VOIP calls and is commonly used when you make a call over the internet.
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RingCentral #1 across all use cases in 2021 Gartner report

Fri, 9th Sep 2022
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uc
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cloud services
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voip
Gartner ranks RingCentral #1 for all unified communications use cases in the 2021 Critical Capabilities report.
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Businesses facing cost crisis for collaboration tools - Veritas

Wed, 7th Sep 2022
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storage
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uc
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data protection
Veritas Technologies is warning that businesses are facing a cost crisis for collaborative working tools due to COVID instigated working practices.
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BitTitan announces gold sponsorship of IT Nation APAC event

Tue, 30th Aug 2022
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uc
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voip
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contact centre
BitTitan has announced a gold sponsorship of IT Nation Connect Asia-Pacific, a three-day ConnectWise event beginning August 31.
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Proofpoint launches Intelligent Compliance Platform

Fri, 26th Aug 2022
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uc
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risk & compliance
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ai
Proofpoint has announced the launch of its Intelligent Compliance Platform, offering enterprises modern regulatory compliance safeguards.
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Pax8 adds new vendors to cloud commerce marketplace

Wed, 24th Aug 2022
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uc
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partner programmes
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microsoft
Pax8 has announced BitTitan, Call2Teams, Liongard, Nerdio and Printix are now available for its managed service provider partners in the APAC region.
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Nasuni launches Access Anywhere for hybrid working

Mon, 22nd Aug 2022
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uc
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hybrid & remote work
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voip
Nasuni has launched Nasuni Access Anywhere, providing a new and secure file solution for hybrid and remote workers.
Concentric

Concentric AI protects sensitive data with new capabilities

Tue, 16th Aug 2022
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uc
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data analytics
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martech
The new capability reveals sensitive data shared across email and business messaging platforms and highlights who has inappropriate access to content.
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BeyondTrust named Leader in 2022 Gartner Magic Quadrant

Mon, 25th Jul 2022
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uc
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pam
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cloud services
Gartner has positioned BeyondTrust as a Leader in the 2022 Gartner Magic Quadrant for Privileged Access Management (PAM).
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New BeyondTrust offering expands Microsoft Teams integration

Thu, 21st Jul 2022
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uc
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microsoft
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cloud services
BeyondTrust has unveiled Remote Support 22.2, building upon its existing integration with Microsoft Teams by introducing 1:1 screen sharing from a Teams chat.
Jabra engage 55

Hands-on Review: Jabra Engage 55 wireless headset

Wed, 13th Jul 2022
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gaming
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uc
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digital entertainment
Introducing the Danish-engineered Jabra GN Engage 55 wireless headset - the perfect solution for your video meetings.
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MNF Enterprise launches Microsoft Teams Calling app for governments and enterprise in ANZ

Wed, 13th Jul 2022
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uc
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microsoft
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government
MNF Enterprise, part of Symbio, has launched Symbio Enterprise Calling, a Microsoft Teams Calling app for enterprise customers in Australia and New Zealand.
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Datacom to use AI company Amelia as virtual employee

Wed, 13th Jul 2022
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uc
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ai
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voip
Datacom has implemented conversational AI software, Amelia, in government and enterprise client environments to deliver instant service desk support.
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Microsoft launches app for modern selling experience

Tue, 21st Jun 2022
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crm
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uc
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cx
The new release is designed to enhance CRM systems with customer engagement data from Microsoft 365 and Microsoft Teams.
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Martello and Mitel renew and extend their partnership

Mon, 20th Jun 2022
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uc
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data analytics
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martech
Martello extends partnership with Mitel to provide Mitel Performance Analytics software to more customers and partners.
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Leadership out of touch with employee expectations - Microsoft

Wed, 15th Jun 2022
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uc
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hybrid & remote work
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microsoft
Sixty percent of managers in Singapore say leadership at their company is out of touch with employee expectations.
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DocuSign, Microsoft expand partnership to accelerate anywhere work

Thu, 9th Jun 2022
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uc
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partner programmes
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hybrid & remote work
The expanded global strategic partnership offers new DocuSign Agreement Cloud integrations and capabilities across Microsoft's business solutions.
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Adobe and Microsoft announce key updates to improve workplaces

Thu, 2nd Jun 2022
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uc
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martech
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partner programmes
The two companies are working to give joint customers a modern work experience, centred on technology that improves teamwork, collaboration and efficiencies.
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New Relic enters multi-year partnership with Microsoft Azure

Fri, 20th May 2022
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uc
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devops
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public cloud
New Relic has announced a strategic partnership with Microsoft to help enterprises accelerate cloud migration and multi-cloud initiatives.
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Avaya expands Microsoft partnership to deliver OneCloud on Azure

Thu, 12th May 2022
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uc
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public cloud
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partner programmes
The joint technology and go to market agreement will help customers accelerate their digital transformation initiatives in the cloud.
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NICE CXone platform integration implemented with Regional Bank Australia

Mon, 9th May 2022
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uc
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data analytics
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fintech
NICE's CXone platform is successfully implemented by Regional Bank Australia, streamlining contact centre operations and supporting branches.