Virtual Assistant stories - Page 2
Unit4 unveils Smart Automation Services for business efficiency boost
Thu, 28th Mar 2024
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ai
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unit4
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analyst report
Unit4 has launched Smart Automation Services, a series of AI-driven services designed to boost business efficiency and evolve user experience by integrating with their ERP suite, ERPx.
Sage reveals AI-powered assistant for accounting & finance sector
Tue, 5th Mar 2024
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data protection
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encryption
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ai
Sage introduces 'Sage Copilot', an AI-powered virtual assistant aimed at revolutionising productivity and amplifying growth for SMEs in the finance sector.
Cognizant and Microsoft launch AI-powered 'Innovation Assistant'
Thu, 18th Jan 2024
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uc
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genai
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data privacy
Cognizant partners with Microsoft to launch the Innovation Assistant, an AI-powered tool designed to bolster staff innovation and customer-led solutions.
Mitch Locsin leads Philippines' digital transformation at PH Digicon 2023
Mon, 18th Dec 2023
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edutech
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uc
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iot
Mitch Locsin of PLDT Enterprise champions innovation and transformative leadership for the Philippines' digital future at PH Digicon 2023.
Boomi unveils GenAI tool, Boomi GPT, simplifying automation
Fri, 6th Oct 2023
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digital transformation
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cx
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martech
Boomi has introduced Boomi GPT, its first offering in the Boomi AI suite, promising streamlined integration and automation on the Boomi platform.
61% of customers prefer to speak with chatbots - study
Fri, 21st Jul 2023
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uc
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fintech
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cx
New survey from Boost.ai reveals customers' growing acceptance and preference for chatbots and virtual agents.
Freshworks brings on new GPT-based enhancements to AI assistant
Tue, 28th Mar 2023
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cx
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martech
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llms
Using OpenAI's ChatGPT and underlying large language models, the latest generative AI capabilities of Freddy help a wide range of customer-facing professionals.
Zoom Virtual Agent launched to assist customers and employees
Fri, 27th Jan 2023
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data analytics
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martech
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personalisation
Zoom has officially launched Zoom Virtual Agent, an intelligent conversational AI and chatbot solution designed to transform customer and employee assistance.
Voice recognition software market to hit $10.5 billion by 2030
Fri, 30th Dec 2022
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biometrics
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ai
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voice recognition
This advancement is due largely to the rise of artificial intelligence and natural language processing software, as well as improvements in computing power.
Vonage launches AI Virtual Assistant for better unified comms
Tue, 12th Oct 2021
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uc
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open source
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ai
Vonage launches AI Virtual Assistant for its unified communications solution, improving customer engagement through conversational AI.
Zoho's ManageEngine updates AI assistant with conversational analytical capabilities
Thu, 29th Jul 2021
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ai
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manageengine
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zoho
Zoho's ManageEngine updates AI assistant with augmented analytics capabilities, providing narrative insights with zero human interaction.
DRUID releases Oxygen, making AI-driven virtual assistant deployments faster and easier
Mon, 28th Jun 2021
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uc
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martech
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ai
AI company, DRUID, makes AI-driven virtual assistant deployments faster and easier, with a new revamped design in its latest technology release, Oxygen.
Lucidworks develops deep learning solution to make chatbots smarter
Tue, 19th May 2020
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uc
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cx
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martech
The company recently launched Smart Answers for chatbots and virtual assistants to avoid poor CX and long waiting times.
NZ-made virtual vet nurse launches to help struggling vets
Tue, 12th May 2020
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uc
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martech
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healthtech
A New Zealand-made virtual vet nurse named Sophie, developed by tech firm Ambit, launches free of charge to support struggling vet clinics amidst COVID-19.
Interview: Avaya seeks to improve employee experience with unified workspace
Tue, 14th Jan 2020
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uc
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daas
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avaya
TechDay spoke to Avaya International sales engineering senior director Savio Tovar Dias about how Avaya IX OneSpace will affect employee workflows.
Nine reasons to launch an intelligent chatbot
Wed, 20th Nov 2019
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uc
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martech
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ai
Sophisticated virtual assistants can be created to help with anything from 24/7 customer service and conversational commerce to supporting business users.
The future of CX: How to make chatbots work effectively in your organisation
Sun, 3rd Nov 2019
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crm
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uc
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cx
The secret to deploying virtual assistants successfully lies in implementing them in a way where everyone is a winner.
Virtual assistants could soon help those with mental illness
Wed, 18th Sep 2019
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uc
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martech
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ai
Computer scientists have created a new way of using virtual assistants that could potentially help those with mental illnesses.
Are they listening? Kiwis wary of smart devices
Mon, 2nd Sep 2019
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uc
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martech
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digital entertainment
While talking aloud, a voice-activated, home-based smart speaker asked for more info - even though it was not turned it on.
Are AI assistants teaching girls to be servants?
Thu, 23rd May 2019
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uc
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martech
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agentic ai
AI assistants with female voices reinforce harmful gender stereotypes, according to a UN study. Biases in tech could widen the digital skills gap for women.