IT Brief Asia - Technology news for CIOs & IT decision-makers

Virtual Assistant stories - Page 2

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Unit4 unveils Smart Automation Services for business efficiency boost

Thu, 28th Mar 2024
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Unit4 has launched Smart Automation Services, a series of AI-driven services designed to boost business efficiency and evolve user experience by integrating with their ERP suite, ERPx.
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Sage reveals AI-powered assistant for accounting & finance sector

Tue, 5th Mar 2024
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Sage introduces 'Sage Copilot', an AI-powered virtual assistant aimed at revolutionising productivity and amplifying growth for SMEs in the finance sector.
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Cognizant and Microsoft launch AI-powered 'Innovation Assistant'

Thu, 18th Jan 2024
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Cognizant partners with Microsoft to launch the Innovation Assistant, an AI-powered tool designed to bolster staff innovation and customer-led solutions.
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Mitch Locsin leads Philippines' digital transformation at PH Digicon 2023

Mon, 18th Dec 2023
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Mitch Locsin of PLDT Enterprise champions innovation and transformative leadership for the Philippines' digital future at PH Digicon 2023.
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Boomi unveils GenAI tool, Boomi GPT, simplifying automation

Fri, 6th Oct 2023
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Boomi has introduced Boomi GPT, its first offering in the Boomi AI suite, promising streamlined integration and automation on the Boomi platform.
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61% of customers prefer to speak with chatbots - study

Fri, 21st Jul 2023
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New survey from Boost.ai reveals customers' growing acceptance and preference for chatbots and virtual agents.
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Freshworks brings on new GPT-based enhancements to AI assistant

Tue, 28th Mar 2023
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Using OpenAI's ChatGPT and underlying large language models, the latest generative AI capabilities of Freddy help a wide range of customer-facing professionals.
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Zoom Virtual Agent launched to assist customers and employees

Fri, 27th Jan 2023
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Zoom has officially launched Zoom Virtual Agent, an intelligent conversational AI and chatbot solution designed to transform customer and employee assistance.
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Voice recognition software market to hit $10.5 billion by 2030

Fri, 30th Dec 2022
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This advancement is due largely to the rise of artificial intelligence and natural language processing software, as well as improvements in computing power.
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Vonage launches AI Virtual Assistant for better unified comms

Tue, 12th Oct 2021
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Vonage launches AI Virtual Assistant for its unified communications solution, improving customer engagement through conversational AI.
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Zoho's ManageEngine updates AI assistant with conversational analytical capabilities

Thu, 29th Jul 2021
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Zoho's ManageEngine updates AI assistant with augmented analytics capabilities, providing narrative insights with zero human interaction.
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DRUID releases Oxygen, making AI-driven virtual assistant deployments faster and easier

Mon, 28th Jun 2021
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AI company, DRUID, makes AI-driven virtual assistant deployments faster and easier, with a new revamped design in its latest technology release, Oxygen.
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Lucidworks develops deep learning solution to make chatbots smarter

Tue, 19th May 2020
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The company recently launched Smart Answers for chatbots and virtual assistants to avoid poor CX and long waiting times.
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NZ-made virtual vet nurse launches to help struggling vets

Tue, 12th May 2020
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A New Zealand-made virtual vet nurse named Sophie, developed by tech firm Ambit, launches free of charge to support struggling vet clinics amidst COVID-19.
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Interview: Avaya seeks to improve employee experience with unified workspace

Tue, 14th Jan 2020
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TechDay spoke to Avaya International sales engineering senior director Savio Tovar Dias about how Avaya IX OneSpace will affect employee workflows.
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Nine reasons to launch an intelligent chatbot

Wed, 20th Nov 2019
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Sophisticated virtual assistants can be created to help with anything from 24/7 customer service and conversational commerce to supporting business users.
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The future of CX: How to make chatbots work effectively in your organisation

Sun, 3rd Nov 2019
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The secret to deploying virtual assistants successfully lies in implementing them in a way where everyone is a winner.
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Virtual assistants could soon help those with mental illness

Wed, 18th Sep 2019
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 Computer scientists have created a new way of using virtual assistants that could potentially help those with mental illnesses.
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Are they listening? Kiwis wary of smart devices

Mon, 2nd Sep 2019
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While talking aloud, a voice-activated, home-based smart speaker asked for more info - even though it was not turned it on.
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Are AI assistants teaching girls to be servants?

Thu, 23rd May 2019
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AI assistants with female voices reinforce harmful gender stereotypes, according to a UN study. Biases in tech could widen the digital skills gap for women.