Uniphore stories
The end of standalone CDPs?
Last month
#
ecm
#
cx
#
martech
Recent mergers in MarTech signal the end of standalone CDPs, as companies focus on unified customer data platforms for seamless experiences.
Exclusive: Uniphore shares how Conversational AI can be the key to business success
Fri, 30th Sep 2022
#
uc
#
martech
#
partner programmes
Conversational AI and Automation are vital tools to help further promote organisational cohesion and communication, and Uniphore is leading the charge.
Mindfields, Uniphore partner for greater client offerings
Fri, 22nd Apr 2022
#
uc
#
cx
#
martech
Mindfields partners with Uniphore to enhance conversational automation offerings, boosting customer satisfaction and aiding post-pandemic recovery.
Uniphore and Probe CX partner to deliver enhanced CX solutions
Mon, 4th Apr 2022
#
crm
#
cx
#
martech
Uniphore and Probe CX partner to deliver advanced customer experience solutions with conversational AI and automation.
Uniphore makes additions to its flagship CX platform
Wed, 9th Mar 2022
#
crm
#
uc
#
cx
Uniphore, the conversational automation specialist, has added new solutions to its flagship Conversational AI & Automation platform.
VIS Global and Uniphore form strategic partnership
Tue, 1st Mar 2022
#
crm
#
uc
#
martech
VIS Global announced today that it has entered into a multi-country strategic partnership with Conversational Automation company Uniphore.
Video: 10 Minute IT Jams - An update from Uniphore
Mon, 21st Feb 2022
#
uc
#
partner programmes
#
open source
Uniphore's Ravi Saraogi discusses how conversational automation tech is transforming call centres in the Asia-Pacific region.
Uniphore's latest funding round reaches $400 million
Thu, 17th Feb 2022
#
ai
#
funding
#
capital raising
Uniphore, a conversational automation company, has announced its Series E funding round of $400 million, raising the company's valuation to $2.5 billion.
'Zoom fatigue' is turning Australians into frustrated multitaskers - Uniphore survey
Fri, 10th Sep 2021
#
uc
#
video conferencing
#
video communication
Australians have developed a love-hate relationship with video meetings as a result of the pandemic, according to a new survey.
'Conversational service automation' firm Uniphore raises $140m
Fri, 9th Apr 2021
#
crm
#
uc
#
cx
Uniphore secures US$140m in funding to develop conversational service automation technologies and achieve 200% headcount growth.
APAC consumers comfortable with human & AI-assisted contact centres
Tue, 23rd Mar 2021
#
crm
#
uc
#
cx
Consumer frustrations could be missed opportunities for brands to deliver a better experience while building trust and loyalty.
Uniphore and Tech Mahindra enter multi-year, multi-million dollar partnership
Mon, 14th Dec 2020
#
crm
#
uc
#
cx
Uniphore and Tech Mahindra have come together with the shared intention of driving innovation in customer experience and contact centre operations.