IT Brief Asia - Technology news for CIOs & IT decision-makers

Uniphore stories

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Exclusive: Uniphore shares how Conversational AI can be the key to business success
Fri 30 Sep 2022
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Conversational AI and Automation are vital tools to help further promote organisational cohesion and communication, and Uniphore is leading the charge.
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Mindfields, Uniphore partner for greater client offerings
Fri 22 Apr 2022
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martech
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chatbots
Mindfields has announced its partnership with Uniphore to improve Mindfields’ offerings, helping its clients move into the next phase of conversational automation.
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Uniphore and Probe CX partner to deliver enhanced CX solutions
Mon 4 Apr 2022
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The new global partnership will involve Probe CX leveraging Uniphore’s conversational automation platform to create enhanced solutions, which involve personalisation and automation.
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Uniphore makes additions to its flagship CX platform
Wed 9 Mar 2022
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Uniphore, the conversational automation specialist, has added new solutions to its flagship Conversational AI & Automation platform.
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VIS Global and Uniphore form strategic partnership
Tue 1 Mar 2022
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martech
VIS Global announced today that it has entered into a multi-country strategic partnership with Conversational Automation company Uniphore.
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Video: 10 Minute IT Jams - An update from Uniphore
Mon 21 Feb 2022
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This week, we spoke to Uniphore co-founder and president (APAC) Ravi Saraogi, who shared some insight into how conversational automation technology is shaping the way call centres and enterprises conduct business.
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Uniphore's latest funding round reaches $400 million
Thu 17 Feb 2022
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ai
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funding
Uniphore, a conversational automation company, has announced its Series E funding round of $400 million, raising the company's valuation to $2.5 billion.
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'Zoom fatigue' is turning Australians into frustrated multitaskers - Uniphore survey
Fri 10 Sep 2021
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uc
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video communication
72% of consumers felt either somewhat, very, or extremely engaged with other participants.
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'Conversational service automation' firm Uniphore raises $140m
Fri 9 Apr 2021
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"We are excited to back Uniphore and believe 2021 will be a breakout year of innovations and tremendous progress in transforming CX for the enterprise."
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APAC consumers comfortable with human & AI-assisted contact centres
Tue 23 Mar 2021
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contact centre
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Consumer frustrations could be missed opportunities for brands to deliver a better experience while building trust and loyalty.
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Uniphore and Tech Mahindra enter multi-year, multi-million dollar partnership
Mon 14 Dec 2020
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Uniphore and Tech Mahindra have come together with the shared intention of driving innovation in customer experience and contact centre operations.
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