Support stories - Page 5

Rackspace will offer 24x7 operational support and expertise for the solution, with support for deployments and the associated workloads.

​Traditional support channels were designed for the customer of yesteryear. This company has released a new software offering to address the issue.

PrintLab releases online guide to help teachers navigate the challenges of integrating 3D printing into education.

Intermedia expands into Australian & NZ market with new data center in Sydney & partnership with Manage Protect.

Trend Micro has discovered two new, critical vulnerabilities affecting QuickTime for Windows, which Apple will no longer be supporting.

SimpliVity launches new support tiers and services for enterprise applications, including its new proactive support service, OmniWatch.

Unitec has released the first designs of its new technology hub, the first major step in the education institute's 10-year $200m campus redevelopment.

Kiwi resellers are jumping on board a Microsoft initiative which enables them to get Windows OEM software at half price for refurbished computers.

Master speaking geek with the phonetic alphabet – ensuring crystal clear communication in tech support and gaming alike.

Pentech redefines tech service with a people-centric approach, thriving on deep relationships and swift, tailored solutions in Wellington.

Fujitsu secures a multi-million dollar ICT contract with Foodstuffs North Island to provide server architecture and POS systems for nearly 200 stores.

Symantec last night announced the winners of the 2013 Pacific Partner Awards at an exclusive dinner and awards ceremony.

New Zealand tops Zendesk's global customer satisfaction poll at 95%, while the French lag at 57%. Now, a new charity-linked plan boosts philanthropy.

Virtualisation offers benefits, but new complexity as Pang Yuen, Gigamon vice president, Asia Pacific Region details.

200 Square's new virtual estate agent automates listings to contracts, cutting admin costs while offering expert support through online and direct channels.

Juniper Networks strengthens its New Zealand operations with three strategic hires, aiming to boost service quality and address local data centre challenges.

Integral Axon loses out to CodeBlue as Simpl outsources its IT infrastructure, impacting internal staff and 91 virtual servers in a strategic shift.

Freightways has secured a three-year contract with Gen-i, enhancing its telecom services via Telecom's XT network, focusing on voice, mobile, and data.

Microsoft will fix two vulnerabilities it considers<br />critical, when it issues its monthly Patch Tuesday update this week.

McAfee will compensate users after a faulty update crashed Windows XP PCs, offering reimbursements and free subscription extensions to those affected.