Support stories

The investment focuses specifically on social impact and sustainability, by helping APAC businesses scale emerging solutions and business models.>>

Digital transformation in Australian and New Zealand (A/NZ) is continuing to accelerate, but gaps remain in digital skills development support for higher education faculties.>>

Juniper Networks has released a new support solution driven by artificial intelligence, designed to deliver holistic visibility and insights across its entire Junos portfolio.>>

The company has announced its new global channel sales and business development vice president, as well as a new programme which accredits partners to deliver technical support services.>>

CareAR is an augmented reality visual support platform that helps enterprises add AR capabilities to their service experience.>>

Rimini Street seeks a further US $41.3m in appeals after Court rules third-party support is in lawful competition with direct maintenance services.>>

“The Pioneer programme expands our focus and investment by collaborating with regional partners who hold deep domain expertise in applications.“>>

Maintaining a high standard of CX is now the key differentiating factor between industry leaders and laggards.>>

Comodo says the 24/7 Help Desk gives MSPs the power to surpass client expectations and delivers superior service.>>

Rackspace will offer 24x7 operational support and expertise for the solution, with support for deployments and the associated workloads.>>

​Traditional support channels were designed for the customer of yesteryear. This company has released a new software offering to address the issue.>>

Check Point has announced a new Technical Assistance Centre (TAC), 24x7 Incident Response Services for customers & channel partners in the ANZ region.>>

"With 12 data centres worldwide and over a million paid users, Intermedia is well-positioned to continue expanding our global reach.">>

Trend Micro has discovered two new, critical vulnerabilities affecting QuickTime for Windows, which Apple will no longer be supporting.>>

“With our expanded offerings, we’re able to deliver new levels of choice, business productivity, and hyperconvergence return on investment.">>

Alpha, Bravo, Charlie to the rescue. No, these aren’t superheroes who specialise in communication, they are none other than the first three letters of the phonetic alphabet.>>