Salesforce stories

Grafana brings ObservabilityCON to Sydney as APAC engineers tackle soaring AI complexity, tool sprawl and rising telemetry costs.

Salesforce launches Agentforce for Health, promising AI agents to cut admin burdens and streamline patient access, public health and research.

Tamr's direct SaaS revenue surges 102% as enterprises embrace AI-driven data mastering to underpin production-ready AI deployments.

Typeface launches a Marketing Orchestration Engine, unifying AI agents, brand data and IT controls to govern cross-channel campaigns at scale.

Smart Communications secures CSA STAR Level 2 in Singapore for its AWS-hosted SmartCOMM and SmartIQ, boosting cloud security assurance.

Sweep debuts Multi-Org Agent to map complex Salesforce estates, cutting analysis from months to days and easing consolidation and AI rollout.

Confluent upgrades its AI toolkit to link agents over live data streams and add multivariate anomaly detection for faster issue spotting.

ShinyHunters shifts to subdomain-brand phishing and vishing on mobiles, bypassing domain checks to hijack SSO logins and SaaS sessions.

Anthropic upgrades Claude Cowork with private plugin marketplaces, richer admin controls and Office-linked workflows for enterprise teams.

Lightrun has launched an AI-driven SRE tool that taps live runtime context to debug production systems and automate incident remediation.

Ultimo appoints Philip Neal as Chief Revenue Officer to drive global growth and AI-augmented EAM strategy across North America, EMEA and APAC.

G2's 2026 Best Software Awards show buyer loyalties shifting fast, with 47% new top products and a major shake-up in global rankings.

UiPath lands five places in G2's 2026 Best Software Awards, spanning AI, development, IT management and global seller categories.

Rubrik unveils Agent Cloud, promising real-time oversight, guardrails and rollback for risky AI agents embedded in enterprise systems.

Global tech firms say Singapore's Budget 2026 marks a shift from pilot projects to large-scale AI rollout and workforce-wide skills upgrades.

Aurasell launches GTM OS, an AI-native overlay that automates go-to-market workflows across existing CRMs without risky system replacement.

StarHub adopts Totogi's AI Ontology to analyse sales calls in real time, aiming to lift enterprise deal conversions and halve training time.

LIV Golf has unveiled Fan Caddie, an AI 'second-screen' assistant offering real-time stats, replays and shopping while fans watch live.

Disposable emails are quietly wrecking sender reputation, analytics and security. Here's how to block them without losing real users.

AI agents are rapidly entering Singapore sales teams, with 80% already using AI tools as leaders turn to automation to ease admin pressures.