IT Brief Asia - Technology news for CIOs & IT decision-makers

Salesforce stories - Page 2

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Salesforce, Meta suffer phishing campaign that evades typical detection methods
Thu, 3rd Aug 2023
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phishing
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cybersecurity
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salesforce
A sophisticated email phishing campaign has exploited a zero-day vulnerability in Salesforce's legitimate email services and SMTP servers.
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Commvault expands its offerings on Salesforce AppExchange
Tue, 18th Jul 2023
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data protection
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digital transformation
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salesforce
Commvault's customers benefit from the security and scalability of enterprise-grade metallic data protection as a service for Salesforce sandbox environments.
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Australian marketers looking to improve outcomes with generative AI
Fri, 9th Jun 2023
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digital transformation
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digital marketing
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salesforce
New research reveals that Australian marketers estimate generative AI will save them almost six hours of work per week the equivalent of over a month per year.
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Revolent to address growing cloud skills gap in the region
Tue, 25th Apr 2023
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cloud services
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digital transformation
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salesforce
Revolent expands into New Zealand to increase Salesforce expertise in the region, starting with the customer experience transformation business Merkle.
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Data reduces uncertainty and drives better decisions
Wed, 15th Mar 2023
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data analytics
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data
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salesforce
While Australian business leaders know using data is important, the vast majority are not harnessing its power for better decision-making and business results.
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Salesforce launches Einstein GPT, a world first in AI CRM tech
Wed, 8th Mar 2023
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crm
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ai
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salesforce
Salesforce has officially launched Einstein GPT, the world's first generative AI CRM technology, which delivers AI-created content across key interactions.
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6 things to consider when choosing accounting software on Salesforce
Wed, 1st Mar 2023
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crm
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devops
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chatbots
Choosing the best finance app on Salesforce? Consider factors like ease of implementation, flexibility, scalability, reviews, price, and training materials.
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PwC acquires Salesforce consultancy Be Intelligent
Tue, 21st Feb 2023
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crm
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digital transformation
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it automation
The strategic acquisition strengthens PwC’s industry focus areas across health, social services, energy, utilities and financial services in New Zealand.
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Organisational use of applications is growing, but integration remains a challenge
Thu, 16th Feb 2023
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salesforce
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mulesoft
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data siloes
New data shows that business application volumes within Australian organisations have increased nearly 10% in the past year.
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Publicis Sapient acquires Tquila ANZ, expands Salesforce capabilities
Fri, 10th Feb 2023
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salesforce
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mergers and acquisitions
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publicis sapient
The acquisition will ramp up Publicis Sapient's local Salesforce capabilities, while continuing to strengthen the company's global distributed delivery model.
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Vonage adds Salesforce Shield Security in its contact centre
Fri, 6th Jan 2023
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cloud services
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digital transformation
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cybersecurity
The solution adds additional business compliance and security features, optimizing customer engagement from a single platform.
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Retailers remain confident in face of economic uncertainty
Thu, 15th Dec 2022
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salesforce
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retail
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supply chain & logistics
Retailers prepared to retrain sellers for a new reality of rising inflation, supply chain bottlenecks and regulatory uncertainty.
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Veeam unveils backup service on Salesforce AppExchange
Thu, 1st Dec 2022
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dr
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data
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veeam
Veeam has announced the new Veeam Backup for Salesforce on Salesforce AppExchange, designed to eliminate the risk of losing data.
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Gentrack and Merkle bring Salesforce solutions to utilities
Wed, 30th Nov 2022
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crm
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digital transformation
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cx
Gentrack is a Salesforce consulting partner, and both Merkle and Gentrack have invested in integrating and implementing Salesforce's energy and utility cloud.
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Salesforce shares surprising Black Friday trends and insights
Tue, 29th Nov 2022
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payment gateways
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salesforce
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online shopping
Salesforce has released its latest digital commerce data based on the spending data of 1.5 billion shoppers during the Black Friday period.
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New Salesforce report sheds light on the state of marketing
Fri, 4th Nov 2022
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martech
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ai
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salesforce
According to new insights from Salesforce, 87% of marketers say their work provides greater value now than it did a year ago.
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Joint research shows how FSIs can accelerate digital transformation.
Tue, 11th Oct 2022
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digital transformation
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fintech
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salesforce
New research reveals how financial institutions can accelerate digital transformation through technology and work practices.
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Salesforce launches the first carbon credit marketplace
Fri, 23rd Sep 2022
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crm
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martech
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partner programmes
Salesforce has introduced the Net Zero Marketplace to make carbon credit purchases simple and transparent, aiming to scale the climate-positive impact.
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Hands-on review: Yubikey 5C NFC
Thu, 22nd Sep 2022
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gaming
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cybersecurity
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reviews
Founded in 2007 and specialising in computer and network security, the Swedish company Yubico is now a leader in global authentication.
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Salesforce partners with Snowflake and introduces ‘Hire Me’ button
Fri, 16th Sep 2022
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cloud services
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martech
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partner programmes
According to a recent Salesforce report, 73% of customers expect companies to understand their unique needs and expectations.
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Marketplacer available on Salesforce AppExchange now
Fri, 16th Sep 2022
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saas
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cloud services
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partner programmes
Marketplacer is now available on Salesforce AppExchange, an enterprise cloud marketplace, as the Marketplacer Salesforce Commerce Cloud Cartridge.
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Varonis unveils new security features for Salesforce admins
Thu, 15th Sep 2022
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cloud services
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saas
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cybersecurity
Data security firm adds one-click permissions comparison and analysis features for Salesforce admins, saving them time while improving security posture.
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Salesforce selects Workday Enterprise Management Cloud
Thu, 15th Sep 2022
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cloud services
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payroll systems
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hcm
Enterprise Management Cloud will help Salesforce have finance, HR, and data in one adaptable system, thus providing better insights and employee experiences.
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Salesforce introduces new Customer 360 innovations
Thu, 15th Sep 2022
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contact centre
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crm
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cx
Salesforce has introduced new Customer 360 innovations, which are set to provide companies with better automation and intelligence technologies.