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Process automation Stories - Page 51

Global Stories

Process automation stories

CPG firms modernise data systems to unlock AI at scale
Manufacturing

CPG firms modernise data systems to unlock AI at scale

Consumer goods groups race to modernise fragmented data systems as they lay foundations for scaling AI and agentic tools across factories.

By Shannon Williams • 4 min read • Thu, 29th Jan 2026
Luminance unveils AI platform to tackle 'enterprise amnesia'
Digital Transformation

Luminance unveils AI platform to tackle 'enterprise amnesia'

Luminance launches AI platform to capture contract memory and combat 'enterprise amnesia', promising 90% faster negotiations.

By Kaleah Salmon • 4 min read • Thu, 29th Jan 2026
ServiceNow deepens Claude AI integration across work
Platform-as-a-Service

ServiceNow deepens Claude AI integration across work

ServiceNow makes Anthropic's Claude its default AI across Build Agent and workflows, promising faster app development and industry-specific gains.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 29th Jan 2026
'Lazy supplier data' blamed for failures in procurement AI
Digital Transformation

'Lazy supplier data' blamed for failures in procurement AI

Lazy supplier data is crippling procurement AI, sparking hallucinations, broken automations and a 'Transformation Wall' to adoption.

By Melania Watson • 4 min read • Thu, 29th Jan 2026
Firms lack confidence in securing AI-driven identities
Digital Transformation

Firms lack confidence in securing AI-driven identities

Most IT security teams doubt they can protect fast-growing AI and machine identities, as weak governance and legacy tools widen exposure.

By Shannon Williams • 4 min read • Thu, 29th Jan 2026
US CFOs back AI for finance but insist on oversight
Digital Transformation

US CFOs back AI for finance but insist on oversight

US mid-market CFOs eye AI to free time for strategy but say adoption hinges on strict human oversight and verifiable audit trails.

By Sofiah Nichole Salivio • 4 min read • Thu, 29th Jan 2026
Kore.ai secures new funding to scale agentic AI tools
Software-as-a-Service

Kore.ai secures new funding to scale agentic AI tools

Kore.ai lands fresh backing led by AllianceBernstein to grow its enterprise agentic AI platform and accelerate global expansion plans.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 28th Jan 2026
CommBox unveils Era AI Voice to transform call centres
Unified Communications

CommBox unveils Era AI Voice to transform call centres

CommBox launches Era AI Voice, promising to automate most routine call centre conversations while keeping tight enterprise controls.

By Sofiah Nichole Salivio • 3 min read • Wed, 28th Jan 2026

Stories from Other Regions

Process automation stories

Voicescape buys Enterprise RPA to boost housing tech
Digital Transformation

Voicescape buys Enterprise RPA to boost housing tech

Voicescape acquires Enterprise RPA to fuse AI tenant engagement with housing automation, targeting stretched landlords and local authorities.

By Karen Joy Bacudo • 3 min read • Thu, 29th Jan 2026
Parramatta Catholic schools gain SAP award nod for HR revamp
Digital Transformation

Parramatta Catholic schools gain SAP award nod for HR revamp

Catholic Schools Parramatta Diocese shortlisted for SAP Best Tech award after modern HR overhaul replacing decades-old payroll system.

By Mark Tarre • 3 min read • Thu, 29th Jan 2026
Compugen & AXL team up to drive applied AI at scale
Digital Transformation

Compugen & AXL team up to drive applied AI at scale

Compugen has partnered with Toronto venture studio AXL to co-develop and scale applied AI solutions for large enterprise customers.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 29th Jan 2026
Tech & culture woes plague UK MSPs after M&A deals
Customer Relationship Management

Tech & culture woes plague UK MSPs after M&A deals

UK MSPs say post-merger tech and culture clashes are pushing up costs, delaying EBITDA gains and risking client disruption, POPX warns.

By Shannon Williams • 4 min read • Wed, 28th Jan 2026
Te Toi Mahana adopts Nintex to streamline housing ops
Digital Transformation

Te Toi Mahana adopts Nintex to streamline housing ops

Te Toi Mahana deploys Nintex Process Manager to standardise housing operations in Wellington and support a decade-long expansion plan.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 28th Jan 2026
Is 2026 the year you finally upgrade your finance systems?
Data Analytics

Is 2026 the year you finally upgrade your finance systems?

With AI maturing and ERP platforms transformed, 2026 is fast becoming the tipping point for long-delayed finance system upgrades.

By Annexa • 4 min read • Tue, 27th Jan 2026
Jelou raises USD $10m to scale WhatsApp AI across US
Data Protection

Jelou raises USD $10m to scale WhatsApp AI across US

Jelou lands USD $10m Series A to scale its WhatsApp-based transactional AI platform Brain across the US and wider Americas market.

By Sofiah Nichole Salivio • 4 min read • Tue, 27th Jan 2026
Klippa & 5edges partner to boost document automation
Document Management

Klippa & 5edges partner to boost document automation

Klippa and Belgian partner 5edges join forces to deliver AI-driven document automation and invoice processing for clients across Europe.

By Mark Tarre • 3 min read • Mon, 26th Jan 2026
AI reshapes accounting firms but full automation lags
Data Protection

AI reshapes accounting firms but full automation lags

AI is transforming everyday work in accountancy firms, but messy gaps between systems and people mean full automation remains distant.

By Karen Joy Bacudo • 4 min read • Sat, 24th Jan 2026
SER rebrands as Doxis, unveiling document intelligence push
Software-as-a-Service

SER rebrands as Doxis, unveiling document intelligence push

SER rebrands as Doxis, sharpening its focus on “document intelligence” and naming a Chief AI Officer in a wider leadership shake-up.

By Sofiah Nichole Salivio • 4 min read • Sat, 24th Jan 2026