IT Brief Asia - Technology news for CIOs & IT decision-makers

NLP / Natural language processing stories - Page 3

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CrowdStrike launches new generative AI security feature to Falcon platform
Thu, 1st Jun 2023
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ai security
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ai
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cybersecurity
CrowdStrike has launched Charlotte AI, a generative AI cybersecurity analyst designed to democratise security on its Falcon platform.
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Cohesity partners Google Cloud to expand generative AI capabilities
Sat, 27th May 2023
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paas
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public cloud
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cloud services
Cohesity unveils Cohesity Turing, an expanding set of AI capabilities that powers deep AI-driven insights for customers across industries and geographies.
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Medallia appoints New CFO & CTO
Wed, 17th May 2023
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ai
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ml
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mckesson
Medallia, a global company specializing in customer and employee experience, has appointed Dan Madden as CFO and Robert Baca as CTO.
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SentinelOne unveils multi-layer cybersecurity AI platform
Tue, 2nd May 2023
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ai
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cybersecurity
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nlp
SentinelOne threat-hunting platform seamlessly fuses real-time, embedded neural networks and a large language model-based natural language interface.
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Alibaba Cloud unveils language model, powered by generative AI
Tue, 18th Apr 2023
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cloud services
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ai
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nlp
Alibaba Cloud has launched its latest language model, Tongyi Qianwen, which will be integrated across its businesses to improve user experience.
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Alibaba Cloud unveils AI-based language model Tongyi Qianwen
Tue, 11th Apr 2023
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iot
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e-learning
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cloud services
Competitively-priced cloud products with free trial and training will make computing more inclusive for enterprises and developers to thrive in the new AI era.
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Composite AI - the next stage in the evolution of AI
Tue, 7th Feb 2023
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ml
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ai
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data management
Artificial Intelligence (AI) is deployed for many different use cases in a variety of sectors, delivering untold business benefits to enterprises.
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New Zoom virtual agent aims to transform customer support
Thu, 26th Jan 2023
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ml
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cx
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contact centre
Zoom Virtual Agent is an intelligent conversational AI and chatbot solution using natural language processing and machine learning to resolve customer queries.
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GitHub appoints Inbal Shani as new Chief Product Officer
Fri, 9th Dec 2022
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cloud services
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microsoft
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app development
GitHub has appointed Inbal Shani as their new Chief Product Officer, focusing on enhancing developer experience and productivity.
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3 ways AI is scaling helpful technologies worldwide: Google
Wed, 9th Nov 2022
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ai
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telemedicine
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climate change
Decades of research have led to rapid progress in AI. Google has announced three new ways people are poised to benefit.
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NICE enables enterprises to achieve greater consumer understanding
Wed, 26th Oct 2022
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contact centre
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it automation
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ai
NICE has announced its industry breakthrough as the first to orchestrate synchronous and asynchronous interactions at scale.
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Exclusive: Uniphore shares how Conversational AI can be the key to business success
Fri, 30th Sep 2022
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martech
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chatbots
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contact centre
Conversational AI and Automation are vital tools to help further promote organisational cohesion and communication, and Uniphore is leading the charge.
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SmartBear appoints Anthony Bryce as product management vice president
Fri, 26th Aug 2022
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cybersecurity
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ml
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micro focus
Jim Wu and Anthony Bryce have been hired as AI and data science VP and product management VP, respectively, at SmartBear Innovation Labs.
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Cyara rolls out comprehensive, automated chatbot feature
Mon, 25th Jul 2022
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contact centre
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cx
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crm
Cyara unveils new chatbot testing features in latest release of Cyara Botium, offering comprehensive, automated chatbot testing and assurance.
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New breakthrough in AI for high volume unstructured text
Wed, 13th Jul 2022
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ml
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ai
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nlp
Classifying documents or messages constitutes one of the most fundamental Natural Language Understanding functions for business artificial intelligence.
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H2O.ai democratises deep learning with H2O Hydrogen Torch
Wed, 23rd Feb 2022
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it training
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app development
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apm
H2O.ai announces H2O Hydrogen Torch, a deep learning training engine that makes it easy to make no-code image, video and natural language processing models.
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Chatbots a major player in business growth according to new research
Mon, 10th Jan 2022
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contact centre
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wfh
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martech
UK chatbot market set to boom, with spending on AI systems predicted to reach $77.6bn in 2022, according to Chatbot Trends Report 2021.
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How digital natives are changing the future of work
Wed, 8th Dec 2021
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contact centre
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ml
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cloud services

With Gen Z set to comprise one-third of the Australian workforce by 2030, there is no mistake that their presence will impact the future of the workplace.
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I, Technologist: Democratising data & technology for all employees
Thu, 15th Apr 2021
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nlp
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automation
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accenture
Organisations must embrace technology democratisation to drive innovation and transformation, according to Accenture's Technology Trends 2021 report.
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Unity4 and Daisee partner to automate CX quality management
Mon, 31st Aug 2020
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contact centre
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crm
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cx
Offers 100% customer interaction coverage even in a work from home environment and provides an automated report on a programmable scorecard.
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GCloud updates capabilities with Anthos enhancements
Mon, 31st Aug 2020
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cloud services
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managed services
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hybrid cloud
Google Cloud has announced improvements for hybrid compatibility, services, development, migration and identity security with updates to Anthos.
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AWS Contact Lens for Connect set to arrive in ANZ
Mon, 27th Jul 2020
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crm
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bi
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cloud services
The contact centre service adds machine learning capabilities that identify customer issues and trends in near-real time and enable call transcript search.
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ASC launches compliance recording solution for Teams
Tue, 12th May 2020
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cloud services
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uc
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microsoft
Records, transcribes and analyses all communications through MS Team to ensure compliance, storing it all in the cloud.
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Chch voicemail-to-text startup eyes global market
Tue, 11th Feb 2020
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nlp
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voicemail
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vxt
The Christchurch-based SaaS company with 2500 active users is looking to expand to Australia, the UK, the USA and Canada by November this year.