IT Brief Asia - Technology news for CIOs & IT decision-makers

Michael Chetner stories

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Zoom Virtual Agent launch promises big things for ANZ businesses
Tue, 31st Jan 2023
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martech
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contact centre
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chatbots
Zoom launches Zoom Contact Center and Zoom Virtual Agent in Australia and New Zealand to improve customer communication at scale.
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Zoom successfully completes IRAP Security Assessment
Mon, 14th Nov 2022
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cybersecurity
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irap
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zoom
The IRAP is an information security requirements program developed by the Australia Signals Directorate (ASD).
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Dicker Data secures distribution rights for Zoom across ANZ
Wed, 12th May 2021
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uc
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voip
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contact centre
The partnership extends the Zoom product range to all IT resellers, and also expands Dicker Data’s professional AV portfolio.
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Zoom launches Zoom for Home hardware for remote workers
Mon, 20th Jul 2020
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uc
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video conferencing
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video communication
Zoom targets remote workforce with new video conferencing product, Zoom for Home, aimed at increasing connectivity and productivity.
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Agile working: Not just a buzzword in today’s workforce
Mon, 4th Mar 2019
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uc
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mobility
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video conferencing
The technology that created the mobile workforce, also holds the solution to communicating effectively to mobile employees.
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The Automated Employee: How AI will make the office better
Fri, 22nd Jun 2018
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ai
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zoom
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retailers
AI can save employees up to 5 hours a week by handling time-consuming meeting tasks, according to research by Zoom Video Communications.
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Asking the right questions: The Australian Government’s digital storage plan
Thu, 15th Feb 2018
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cloud services
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australian government
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zoom
If Australia wants to continue to be agile across government technology, cloud technology is a must-have, and the transition needs to happen now.
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How to maintain productivity and engagement in the workplace
Wed, 7th Feb 2018
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deloitte
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dropbox
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workplace of the future
A mistake many businesses make is the belief that a remote workplace, and a stationed office, are binary opposites.
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Putting the 'Unified' in Unified Communications
Wed, 21st Sep 2011
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uc
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microsoft
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mobility
Polycom rebrands Intelligent Core platform as part of drive for interoperability.