Michael Chetner stories
Zoom Virtual Agent launch promises big things for ANZ businesses
Tue, 31st Jan 2023
#
contact centre
#
chatbots
#
omnichannel
Zoom launches Zoom Contact Center and Zoom Virtual Agent in Australia and New Zealand to improve customer communication at scale.
Zoom successfully completes IRAP Security Assessment
Mon, 14th Nov 2022
#
cybersecurity
#
communications
#
cloud provider
The IRAP is an information security requirements program developed by the Australia Signals Directorate (ASD).
Dicker Data secures distribution rights for Zoom across ANZ
Wed, 12th May 2021
#
uc
#
microsoft teams
#
david dicker
The partnership extends the Zoom product range to all IT resellers, and also expands Dicker Data’s professional AV portfolio.
Zoom launches Zoom for Home hardware for remote workers
Mon, 20th Jul 2020
#
uc
#
video conferencing
#
video communication
Zoom targets remote workforce with new video conferencing product, Zoom for Home, aimed at increasing connectivity and productivity.
Agile working: Not just a buzzword in today’s workforce
Mon, 4th Mar 2019
#
uc
#
mobility
#
video conferencing
The technology that created the mobile workforce, also holds the solution to communicating effectively to mobile employees.
The Automated Employee: How AI will make the office better
Fri, 22nd Jun 2018
#
ai
#
zoom
AI can save employees up to 5 hours a week by handling time-consuming meeting tasks, according to research by Zoom Video Communications.
Asking the right questions: The Australian Government’s digital storage plan
Thu, 15th Feb 2018
#
cloud services
#
australian government
#
zoom
If Australia wants to continue to be agile across government technology, cloud technology is a must-have, and the transition needs to happen now.
How to maintain productivity and engagement in the workplace
Wed, 7th Feb 2018
#
deloitte
#
dropbox
#
workplace of the future
A mistake many businesses make is the belief that a remote workplace, and a stationed office, are binary opposites.