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Google named Forrester AI Platforms leader on strategy
DevOps

Google named Forrester AI Platforms leader on strategy

Businesses weighing AI spending may see Google's Forrester ranking as a boost, with Gemini Enterprise aimed at uniting users, developers and IT teams.

By Sean Mitchell • 3 min read • Yesterday
Rinnai Australia cuts service times with Oracle AI
Manufacturing

Rinnai Australia cuts service times with Oracle AI

Customer enquiries are now being answered up to 35% faster as Rinnai Australia uses Oracle AI to ease pressure on its call centre.

By Joseph Gabriel Lagonsin • 3 min read • Yesterday
Litera wins MarTech award for AI legal growth tool
Customer Relationship Management

Litera wins MarTech award for AI legal growth tool

The win spotlights rising pressure on law firms to prove AI can drive fee income, not just speed up internal work.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday
Ravical adds AI governance tools for accountancy firms
Software-as-a-Service

Ravical adds AI governance tools for accountancy firms

The update is designed to help firms verify tax advice against legislation, tighten governance and spot new revenue from existing clients.

By Karen Joy Bacudo • 4 min read • 2 days ago
Aziro launches CAWi to link enterprise systems securely
Software-as-a-Service

Aziro launches CAWi to link enterprise systems securely

Disparate corporate data may become easier to use as the platform lets staff query and act across systems without moving sensitive records.

By Joseph Gabriel Lagonsin • 4 min read • 2 days ago
Workday study says AI tools cost workers a workday
Software-as-a-Service

Workday study says AI tools cost workers a workday

Many Australian and New Zealand workers are losing nearly a full day a week reconciling AI outputs across disconnected systems, Workday found.

By Mark Tarre • 4 min read • 2 days ago
Nylon opens $20m seed round after Law Cyborg rebrand
Software-as-a-Service

Nylon opens $20m seed round after Law Cyborg rebrand

The funding will help the Auckland legaltech expand in Britain and build its US product as it targets global incumbents.

By Sofiah Nichole Salivio • 4 min read • Last week
Cloudflare launches open-source AI workspace for firms
Software-as-a-Service

Cloudflare launches open-source AI workspace for firms

The browser-based system aims to let staff use AI across internal tools without new infrastructure, while tightening access and oversight.

By Mark Tarre • 4 min read • Last week
TechForce joins Anthropic's Claude partner network
Data Protection

TechForce joins Anthropic's Claude partner network

Australian businesses gain local help to move Claude pilots into live use, with TechForce handling integration, governance and approvals.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Newgen named notable vendor in Forrester archiving report
Software-as-a-Service

Newgen named notable vendor in Forrester archiving report

AI tools are making archived records more valuable, as Forrester's latest landscape places Newgen among 26 vendors in a mature market.

By Sean Mitchell • 4 min read • Last week
Arctera partners with Arca on governed legal AI workflows
Software-as-a-Service

Arctera partners with Arca on governed legal AI workflows

Legal teams will be able to search records without exporting them from governed systems, reducing compliance risk and preserving audit trails.

By Mark Tarre • 3 min read • Last week
Google tightens oversight of its AI Agent Skills repository
AIOps

Google tightens oversight of its AI Agent Skills repository

Stricter checks now govern the 15,000-star repository as Google tries to stop weak instructions and broken links hurting AI coding agents.

By Sean Mitchell • 4 min read • Last week
Thomson Reuters unveils in-house AI model for lawyers
Software-as-a-Service

Thomson Reuters unveils in-house AI model for lawyers

The in-house system is now the default in CoCounsel Legal, as Thomson Reuters seeks tighter control over accuracy and cost in high-stakes work.

By Sean Mitchell • 4 min read • Last week

Stories from Other Regions

Knowledge Management stories

Pinecone launches Nexus knowledge engine for AI agents
Software-as-a-Service

Pinecone launches Nexus knowledge engine for AI agents

It promises lower token costs, faster responses and tighter control of sensitive data as firms push agents into production.

By Mark Tarre • 4 min read • Last week
Borderless AI launches Alberni for global compliance
Software-as-a-Service

Borderless AI launches Alberni for global compliance

Employers hiring across borders could cut legal fragmentation as the new system bundles entity work, compliance tracking and case management.

By Mark Tarre • 4 min read • Last week
Power Digital launches AI marketing system for agencies
Software-as-a-Service

Power Digital launches AI marketing system for agencies

Agency clients should see clearer links between spend and revenue as Power Digital ties strategy, media and creative work into one AI system.

By Joseph Gabriel Lagonsin • 5 min read • Last week
NIIT Learning named to Training Industry AI top 20
eLearning

NIIT Learning named to Training Industry AI top 20

The ranking could help NIIT Learning win attention from corporate buyers as demand grows for AI tools that speed training content creation.

By Joseph Gabriel Lagonsin • 4 min read • Last week
We moved off ChatGPT, and 5 risks that we didn't account for as a cybersecurity company bubbled up
Software-as-a-Service

We moved off ChatGPT, and 5 risks that we didn't account for as a cybersecurity company bubbled up

Switching from ChatGPT to Copilot exposed data-loss, support and trust risks, as prompts and tools built by staff proved hard to move or manage.

By Adri Leite • 6 min read • Last week