IT Brief Asia - Technology news for CIOs & IT decision-makers

ITSM / IT service management stories - Page 2

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Axios Systems bolsters University of Canterbury's IT service management
Thu, 26th Mar 2020
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it services
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itsm
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cios
The University of Canterbury has replaced its IT service management software to address inefficiencies and improve user experience.@axiossystems.
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ManageEngine expands ESM capabilities for on-premise environments
Thu, 10th Oct 2019
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manageengine
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itsm
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zoho
ManageEngine's ServiceDesk Plus adds ESM, unifying service desks for businesses with new on-premise features.
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Interview: Ivanti 'gets serious' about Kiwi market
Fri, 8th Sep 2017
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cybersecurity
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landesk
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itsm
After opening its first NZ office and signing Duo, Ivanti’s Michael Bosnar outlines his plans and the security and ITAM opportunities for resellers.
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emt Distribution adds Matrix42 to cyber security portfolio
Wed, 5th Jul 2017
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cloud services
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support
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nz
emt Distribution partners with Matrix42, enhancing cyber security with advanced workspace management tools in ANZ.
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YOU'RE INVITED: Fresh way to master IT service management
Mon, 8th May 2017
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crm
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martech
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itsm
They have one goal: make it easy for brands to talk to customers and easy for users to get in touch with businesses.
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Why stakeholder collaboration is key to your cloud success
Fri, 21st Apr 2017
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devops
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project management
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app development
However, adoption of the cloud often starts with the infrastructure team and fails to bring other key teams along on the journey.
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Moving from blame to predictability – Service Modelling
Fri, 9th Oct 2015
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cloud services
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itsm
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cios
Grant Scurrah's Your SMP Service Modelling offers a solution to implementation delays and inefficiencies in new IT tools and cloud migration.
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Is SIAM the white knight for IT service management?
Fri, 11th Sep 2015
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itsm
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telsyte
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siam
Businesses may have been unknowingly setting up their IT Service Management (ITSM) initiatives for failure, but SIAM could be the solution.
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Your Invite: IT Service Management Forum heads to Wellington
Wed, 26th Mar 2014
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digital music
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wellington
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speakers
This year the IT Service Management Forum New Zealand chapter will be celebrating its 10th annual conference in Wellington. The event takes place May 5-7.
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Need headspace to think about your IT Service Strategy?
Wed, 17th Apr 2013
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itsmfnz
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itsm
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cios
Join the IT Service Management Forum (itSMFnz) three-day conference with Keynote presentations, speakers, workshops and social events.
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The Global Financial Crisis was bloody good for business – Ipswitch
Tue, 5th Mar 2013
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network infrastructure
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network management
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sdn
Ipswitch thrives amidst the Global Financial Crisis, proving calamity spells opportunity for savvy tech vendors.
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CIO? You need to get radical, dude
Mon, 4th Feb 2013
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itsm
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servicenow
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cios
CIOs urged to shake up IT service management with tools that are not just practical but fun, says ServiceNow's Fred Luddy.
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What keeps CIOs awake at night?
Tue, 18th Sep 2012
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itsm
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cios
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idc
Change is a constant for Australian and New Zealand CIOs with IDC believing the role will change in response to the new IT environment.
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ViFX introduces new ITSM solution to NZ market
Mon, 3rd Sep 2012
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gartner
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vifx
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itsm
ViFX teams up with Cherwell to bring innovative ITSM solution to the NZ market, aiming for more user-friendly tech management.
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Unisys releases cloud-based ITSM
Tue, 3rd Jul 2012
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unisys
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itsm
Unisys unveils cloud-based ITSM suite, offering remedy-as-a-service to improve IT support and cut costs for enterprises.
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Unisys disputes Fujitsu ISO 20000 claim
Tue, 12th Apr 2011
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unisys
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fujitsu
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itsm
Fujitsu's recent claim that it's the first vendor in New Zealand to achieve ISO 20000 accreditation is wrong, says Unisys.
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TelstraClear upgrades IT service management
Wed, 1st Dec 2010
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ipad
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itsm
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ipados
BMC Software brought in to integrate a broad range of cost-effective IT services.
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Can you manage?
Thu, 1st Jul 2010
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ird
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itsm
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cios
IT service management projects should not be undertaken lightly, but bring great benefits when done right.
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Conference packs four days into two
Tue, 13th Oct 2009
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contact centre
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itsm
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cios
Recession forces NZ Help Desks and ITSM and 13th Annual Contact Centre conferences to be scaled back to one day.
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Service with a smile
Wed, 1st Jul 2009
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it infrastructure
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itsm
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it management
Organisations facing IT management changes can consolidate their service desk for streamlined support, higher service levels, and reduced costs.