IT Brief Asia - Technology news for CIOs & IT decision-makers

Interactive Intelligence stories

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Brendan Maree joins ProHance to spur growth in Australia & New Zealand
6 days ago
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digital transformation
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contact centre
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avaya
ProHance hires experienced IT leader Brendan Maree as Vice President and Country Manager for Australia and New Zealand, marking a major stride in regional expansion.
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Amelia Adds Two Senior Sales & Channel Alliances appointments in ANZ
Tue, 9th May 2023
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contact centre
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avaya
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it industry
Amelia, an enterprise AI leader, has appointed Brendan Maree as Senior Sales Director and Samuel La Macchia as Director of Partners and Alliances.
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Qlik enhances mobile analytics experience to enable Active Intelligence
Fri, 7th May 2021
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big data
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bi
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data analytics
Qlik has introduced Qlik Sense Mobile for SaaS, a mobile analytics experience aimed at driving informed action and Active Intelligence.
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Brendan Maree takes on 8x8 vice president role
Mon, 13th Nov 2017
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uc
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contact centre
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interactive intelligence
Former Interactive Intelligence executive Brendan Maree has taken on the role of Asia Pacific vice president for unified communications provider 8x8.
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Sydney-based customer intelligence provider raises AU$4.5m in funding
Wed, 25th Jan 2017
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crm
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cx
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martech
Sydney's Local Measure secures AU$4.5m, boosting its mission to transform guest experiences in hotels worldwide with cutting-edge intelligence.
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Genesys expands business, swallows up Interactive Intelligence
Fri, 2nd Dec 2016
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contact centre
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cx
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martech
Genesys completes acquisition of call centre technology firm Interactive Intelligence, creating largest leader in customer experience.
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Spark NZ takes home award from one of its newest partners
Tue, 4th Oct 2016
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contact centre
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interactive intelligence
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spark
Spark New Zealand has won the APAC partner of the year award at the 2016 Interactive Intelligence Partner Awards.
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Interactive Intelligence snaps up Allied Telesis country manager for channel role
Mon, 11th Apr 2016
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cx
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martech
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interactive intelligence
Intractive Intelligence's new channel boss, Shayne Taylor, will be pushing the partner opportunities of PureCloud Engage.
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Interactive Intelligence named AWS Advanced Technology Partner
Thu, 17th Mar 2016
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contact centre
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cloud services
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hyperscale
Interactive Intelligence gains elite AWS Advanced Tech Partner status, bolstering their innovative PureCloud platform for customer engagement.
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AI, mobility, IoT revolutionises customer experience
Tue, 26th Jan 2016
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contact centre
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mobility
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cx
Customer experience is the top priority for companies as technology revolutionizes engagement, according to Interactive Intelligence.
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Interactive Intelligence named leading multichannel cloud contact centre vendor
Mon, 31st Aug 2015
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contact centre
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ovum
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interactive intelligence
Interactive Intelligence has managed to gain market share and sees more than half of its new customers choosing to deploy its solutions in the cloud.
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Interactive Intelligence releases communications software in NZ
Wed, 1st Jul 2015
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uc
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telephony
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interactive intelligence
Interactive Intelligence has released its latest customer engagement, unified communications and collaboration cloud services to the ANZ region.
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Interactive Intelligence hunts cloud resellers
Wed, 17th Jun 2015
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contact centre
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partner programmes
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resellers
Interactive Intelligence is on the prowl for new channel partners following the launch of its first full-cloud offering.
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Interactive Intelligence launches cloud services for Kiwi enterprises
Tue, 28th Apr 2015
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cloud services
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hyperscale
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public cloud
Interactive Intelligence has made its PureCloud Collaborate and PureCloud Communicate cloud services available for ANZ customers with AWS.
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Help your customers move to cloud UC
Tue, 3rd Mar 2015
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uc
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contact centre
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interactive intelligence
Brendan Maree, Interactive Intelligence VP Australia, New Zealand and Japan, offers some best practice for helping customers move to cloud UC.
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FMG ditches Avaya, chooses Interactive Intelligence
Thu, 5th Feb 2015
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contact centre
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customers
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nz
FMG swaps Avaya for Interactive Intelligence to enhance NZ rural insurance service with innovative multi-channel communication.
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Datacom partners with Interactive Intelligence Group, sets sights on NZ contact centres
Wed, 21st Jan 2015
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crm
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contact centre
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martech
Datacom provides exceptional customer outcomes underpinned by a service that leverages our experience and that of our partners.
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Industry veteran heads up Interactive Intelligence's ANZ IT deployment push
Tue, 8th Jul 2014
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contact centre
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interactive intelligence
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it industry
Interactive Intelligence has appointed Paul Crump as Territory Manager, ANZ, Business Process Automation.
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NZ first as Gen-i and Interactive Intelligence partner to transform contact centres
Tue, 1st Apr 2014
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cloud services
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microsoft
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contact centre
Gen-i and Interactive Intelligence's new partnership ushers in NZ's first fully managed cloud contact centre, revolutionising customer service.
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Interactive Intelligence promotes Maree to regional role
Mon, 10th Feb 2014
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contact centre
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interactive intelligence
Brendan Maree climbs the ladder at Interactive Intelligence, now VP for Japan, Australia, and New Zealand amidst sales surge.
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New Interactive Intelligence hire drives social media channel push
Thu, 30th Jan 2014
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contact centre
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social media
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interactive intelligence
Interactive Intelligence appoints Carl Price as Marketing Manager for Australia, NZ & Pacific to strengthen customer experience management.
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Sharing the workload
Mon, 24th Jun 2013
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interactive intelligence
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amtel
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workshare
The changing work environment has thrown the doors open for dramatic growth for secure file sharing and collaboration platforms such as that from Workshare.
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InIn acquires customer base from NZ reseller Amtel
Thu, 4th Apr 2013
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contact centre
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interactive intelligence
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amtel
Acquisition increases the company’s presence in the region, paving the way for a cloud-based communications services launch in New Zealand.
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Interactive Intelligence expands ANZ team
Fri, 8th Mar 2013
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contact centre
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interactive intelligence
Interactive Intelligence boosts its ANZ team with Lee Cole and Andrew Lee to enhance project management and pre-sales engineering in Sydney and Melbourne.