Intelligent automation Stories

Global Stories

Intelligent automation stories

Three technology myths CIOs should stop believing

Many firms are wasting AI spend by tackling the technology before defining the business problem, leaving CIOs to rethink old assumptions.

By Tal Nathan • 4 min read • Today

Wearables

The next eCommerce interface may not be a screen

AI agents could soon handle shopping, payments and support in the background, forcing businesses to strengthen trust as screens fade from view.

By Bobby Joseph • 6 min read • Yesterday

Digital Transformation

Boomi named leader in Forrester adaptive orchestration

Businesses need less reworking of automated workflows as demand shifts, and Forrester says Boomi is best placed to provide it.

By Joseph Gabriel Lagonsin • 4 min read • 3 days ago

Data Analytics

CFOs urged to take disciplined approach to AI spend

Quick wins in report creation and automation are tempting, but Gartner says CFOs must weigh AI spend against longer-term gains and skills gaps.

By Karen Joy Bacudo • 4 min read • Last week

Software-as-a-Service

Europe lags in AI adoption as customer service gains

European customer service teams trail global AI uptake, but those already using it say it is helping them handle more enquiries with existing staff.

By Sean Mitchell • 4 min read • Last week

Data Analytics

Procurement leaders face rising demands amid data gaps

Rising savings demands are colliding with staffing shortages and poor data, leaving procurement teams struggling to keep pace.

By Raphael Veloso • 4 min read • Last week

Data Protection

UiPath adds governance & data controls to AI platform

Enterprises adopting AI agents are getting tighter oversight and data boundaries as UiPath expands controls across automation, integration and deployment.

By Raphael Veloso • 4 min read • Last week

Digital Transformation

UiPath names 2026 partner awards winners across sectors

UiPath's partner network spans 30 countries and 250 use cases, signalling growing demand for automation projects across industries.

By Joseph Gabriel Lagonsin • 3 min read • Last week

Software-as-a-Service

Kastle raises USD $24 million to target bank lending

The funding will help Kastle expand AI agents that let banks automate lending work without replacing legacy core systems.

By Karen Joy Bacudo • 4 min read • Last week

Digital Transformation

Setting the standard for safe, scalable AI

Most AI projects stall because firms lack the standards and monitoring needed to keep models trustworthy, auditable and scalable in production.

By Jon Knisley • 5 min read • Last month

Software-as-a-Service

Freshworks expands Freddy AI with email & workflows

Support teams will soon be able to build AI workflows from plain language, as Freshworks broadens Freddy AI into email and live service-desk guidance.

By Sofiah Nichole Salivio • 4 min read • This month

Data Protection

Exclusive: ABBYY launches hybrid AI document models

Enterprises under pressure to curb AI risk and cost are being given a hybrid option that blends generative models with OCR and rules-based extraction.

By Sean Mitchell • 6 min read • This month