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Setting the standard for safe, scalable AI

Setting the standard for safe, scalable AI

Fri, 18th Sep 2026 (Today)
Jon Knisley
JON KNISLEY Director of AI Value Management ABBYY

The numbers tell a sobering story. According to McKinsey's latest State of the Internet report, just 6% of companies are really profiting from AI and , and  Gartner predicts that more than 40% of agentic AI projects will be canceled by 2027. Read those figures together and a pattern emerges that should reshape how every engineering team operationalizes  AI.

The bottleneck isn't better models. It's the operational rails that let AI run reliably, auditably, and safely at scale. The models are already good enough for the bulk of enterprise activity. What's missing is the workflow that keeps them trustworthy once they leave the sandbox.

The pilot illusion

Consider why so many pilots look brilliant, while so many production deployments quietly fail. In a pilot, a human acts as the governance layer. Someone reviews the inputs. Someone validates the outputs. Someone catches the anomaly before it reaches a customer or a regulator. The pilot succeeds not because the technology worked flawlessly, but because a person was watching every step.

Now scale that up. Data volumes race past what any team can review by hand. Multiple models run concurrently, each with its own failure modes. Audits demand traceability  never built. The human who made the pilot shine becomes the constraint that grinds the rollout to a halt. The pilot illusion explains the gap between promising demos and stalled programs.

Escaping it means answering three questions honestly, and the answers are often surprising:

  • What did you promise your AI would do?
  • Can you prove it's doing it?
  • Will that proof survive at scale?

If you can't answer all three with evidence rather than optimism, you don't have a model problem. You have a workflow problem. And workflow problems get addressed with standards and observability, the two pillars of any manture governance stack.

Pillar one: standards, because you can't govern what isn't structured

Every document format that your AI touches today, such as PDF, HTML, Markdown, JSON, or hOCR, was designed for a different era. None were created for machine consumption. The result is a patchwork of partial solutions that forces brittle, custom parsing at every integration point. Models waste compute deciphering structure instead of extracting meaning. McKinsey found that successful AI programs spend 50 to 70% of their budget on data readiness. That's part of the hefty developer tax, paid in engineering hours that should have gone to shipping features.

Unstructured inputs create a second problem: hallucination. When document structure is ambiguous, AI falls back on probabilistic guesswork. Bad inputs produce bad outputs, and at scale, bad outputs compound. Add audit blindness as a third cost, and the picture is complete. Without structured data lineage, monitoring is guesswork and proving compliance becomes nearly impossible.

This is where DocLang can help. It's an open-source, AI-native document standard co-founded by IBM, ABBYY, NVIDIA and Red Hat under the Linux Foundation. Think of it as the JSON for documents, a common representation the whole industry can build on. Four properties make it work:

  • Semantic and geometric integration. DocLang preserves both what a document means and where each element sits on the page, in a single format. Layout carries context, and DocLang keeps it intact.
  • Embedded governance metadata. Usage rules travel with the data itself. Flags for RAG, training, and summarization are baked into the document, so a downstream system knows not just what a document says, but what it's permitted to do with it.
  • Token optimization. A structured, predictable layout maps cleanly to large language model (LLM) tokens, cutting overhead and costs by nearly 8x.
  • Deterministic grounding. When AI receives predictable, unambiguous inputs, it stops guessing. Hallucination rates drop sharply.

For developers, the payoff is direct. You eliminate custom parsers, automate data protection at the source, accelerate deployments, and ground your pipelines in inputs you can trust. Standards aren't bureaucracy. They're the foundation that makes everything above them governable.

Pillar two: observability, because deployment is the starting line

Most teams pour their energy into getting a model to production and comparatively little into keeping it healthy afterward. That's a mistake. Deployment is the starting line, not the finish.

In addition to hallucinations, models also drift. MIT research shows that 91% of machine learning models degrade in performance over time, and error rates can climb by 35% within six months when no one is monitoring. The world your model learned from keeps changing, and a model frozen at training day slowly falls out of step with reality. Without continuous monitoring, you simply cannot answer the question that matters most: is it still doing what we promised?

A practical observability checklist looks like this:

  • Are production models continuously monitored?
  • Are drift thresholds defined, with alerts that fire before customers feel the impact?
  • Is there clear ownership for model health after deployment?
  • Can you audit model decisions end to end?

Answer yes to all four,  and you've closed the loop that the pilot illusion left open. The human passed on governance to the system. 

The governance paradox

ABBYY's 2026 State of Intelligent Automation research, drawn from 1,200 senior managers across six countries, surfaces a tension every technical leader will recognize. Some 54% of business leaders say AI is being adopted faster than they can govern it. Here's the paradox: 70% say governance is slowing their AI initiatives, yet 75% say governance made those initiatives more successful. Governance feels like friction in the moment but turns out to be the reason projects reach production at all.

That's the mindset shift. Governance isn't a tax on speed. Standards plus observability equal governance, and governance is what turns a promising pilot into a durable, auditable, scalable system. You need both intent and proof to win with AI. Structure your data with intention through a format like DocLang, monitor relentlessly once you deploy, and you build the operational rails the rest of the industry is still missing.

The organizations that scale AI won't have the best models. They'll have the best governance stacks.