Freshservice stories

Freshworks boosts AI revenue with a 15% rise in quarterly revenue and launches Freshservice for Business Teams, expanding beyond IT departments.

McLaren Racing partners with Freshworks to adopt AI-powered IT solutions, enhancing global IT efficiency for the 2025 Formula 1 season and beyond.

Freshworks launches Freddy AI Agent Studio, enabling businesses to deploy autonomous AI agents for faster, no-code customer and IT support solutions.

Freshworks and Unisys have formed a global partnership to enhance IT service management solutions for mid-market clients, aiming for rapid expansion.

Freshworks has unveiled the Freddy AI Agent, designed to boost customer and employee experiences by autonomously resolving service requests in minutes.

Freshworks has launched Freddy AI Agent, an innovative tool that autonomously resolves 45% of customer queries, promising quick, no-code deployment.

Porsche eBike bolsters its IT efficiency, harnessing Freshworks' AI-enabled business software for streamlined services.

Freshworks reports a surge in Microsoft Teams usage by Freshservice customers, increasing productivity for over 250,000 users.

Bitkub, the leading crypto exchange in ASEAN, has partnered with Freshworks to enhance its customer service operations.

Freshworks reports a notable increase in Microsoft Teams usage by Freshservice customers, improving employee experiences with AI support.

They have one goal: make it easy for brands to talk to customers and easy for users to get in touch with businesses.