IT Brief Asia - Technology news for CIOs & IT decision-makers
Asia
Guides
#
artificial intelligence
#
digital transformation
#
disaster recovery
#
hybrid & remote work
#
internet of things
Search

Enlighten AutoSummary stories

Story image
NICE named Technology Leader by QKS for Customer Journey Analytics
Thu, 7th Dec 2023
#
uc
#
cx
#
martech
Software provider NICE earned the title of Technology Leader in the 2023 SPARK Matrix for Customer Journey Analytics by QKS.
Story image
NICE launches Enlighten AutoSummary to deliver seamless CX
Wed, 14th Dec 2022
#
uc
#
cx
#
martech
NICE Enlighten AutoSummary delivers smart, automated agent interaction summaries using AI to automatically identify critical tasks, contact reasons and actions.