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Employee Experience (EX) stories

Freshworks launches Freddy AI Agent Studio for service
Software-as-a-Service

Freshworks launches Freddy AI Agent Studio for service

Longer after-hours waits for IT help could ease as the new studio lets firms build no-code agents for tasks across Teams, Slack and portals.

By Sofiah Nichole Salivio • 4 min read • Yesterday
YASH named Major Contender in Everest digital workplace
Digital Transformation

YASH named Major Contender in Everest digital workplace

Mid-market buyers are increasingly favouring flexible workplace deals as YASH earns recognition for scalable cloud and security services.

By Mark Tarre • 3 min read • Yesterday
Happl raises USD $11 million Series A led by Portage
Digital Transformation

Happl raises USD $11 million Series A led by Portage

Managing employee benefits across 160 countries will get easier for multinational employers after the London software firm secured fresh backing.

By Sean Mitchell • 3 min read • 2 days ago
Workday brings HR & finance tasks into Microsoft 365
Financial Systems

Workday brings HR & finance tasks into Microsoft 365

Employees can now handle leave, payslip and expense queries without leaving Microsoft 365, as Workday pushes HR and finance work into Copilot.

By Mark Tarre • 4 min read • 2 days ago
aconso signs Workday partnership for HR document tools
Data Protection

aconso signs Workday partnership for HR document tools

Workday users will gain automated HR paperwork, digital signatures and GDPR-aligned archiving as aconso joins its Marketplace.

By Sean Mitchell • 3 min read • 2 days ago
UKG launches AI payroll tool to cut payment errors
Data Analytics

UKG launches AI payroll tool to cut payment errors

Errors in hourly workers' pay could be flagged sooner, as the new system analyses runs against five years of history before payday.

By Sean Mitchell • 4 min read • 3 days ago
Emburse launches AI agent to prepare expense reports
Digital Transformation

Emburse launches AI agent to prepare expense reports

Employees could soon spend far less time on claims, as the new system cuts expense report preparation from 30 minutes to under five.

By Sofiah Nichole Salivio • 4 min read • 3 days ago
Eightfold launches TalentForge to build custom HR tools
Software-as-a-Service

Eightfold launches TalentForge to build custom HR tools

Large employers could gain more tailored hiring and workforce tools as Eightfold extends beyond packaged HR software into custom-built systems.

By Sofiah Nichole Salivio • 5 min read • 4 days ago
Tanium adds four products to NATO assurance catalogue
Endpoint Protection

Tanium adds four products to NATO assurance catalogue

The listing could speed procurement for defence buyers seeking pre-evaluated tools for secure deployment across complex NATO environments.

By Sofiah Nichole Salivio • 3 min read • 4 days ago
Omnissa adds Windows Server management to Workspace ONE
Internet of Things

Omnissa adds Windows Server management to Workspace ONE

Omnissa expands Workspace ONE with Windows Server management, aiming to cut costs and simplify IT operations with one cloud console.

By Sean Mitchell • 4 min read • 5 days ago
Atera offers fee-free Robin if AI misses support target
Digital Transformation

Atera offers fee-free Robin if AI misses support target

Atera will waive all fees for Robin if the autonomous IT agent fails to resolve 50% of targeted technical tickets within 90 days.

By Joseph Gabriel Lagonsin • 4 min read • 5 days ago
Tech Mahindra deepens UKG partnership in North America
Software-as-a-Service

Tech Mahindra deepens UKG partnership in North America

The tie-up could speed adoption of workforce software among North American retailers and manufacturers seeking tighter payroll and scheduling control.

By Mark Tarre • 4 min read • Last week
KPMG expands ServiceNow alliance in USD $40 million AI push
Software-as-a-Service

KPMG expands ServiceNow alliance in USD $40 million AI push

Clients could see faster AI rollouts across back-office workflows as KPMG deepens a three-year USD $40 million alliance with ServiceNow.

By Sean Mitchell • 4 min read • Last week
ServiceNow unveils Otto & expands AI Control Tower
Digital Transformation

ServiceNow unveils Otto & expands AI Control Tower

The move aims to help enterprises govern AI tools across clouds and systems as they wrestle with rising risk, complexity and automation.

By Sofiah Nichole Salivio • 5 min read • Last week

Stories from Other Regions

Employee Experience (EX) stories

Retailers prioritise cost control over staff experience
Digital Transformation

Retailers prioritise cost control over staff experience

Higher labour costs are pushing retailers to cut hiring and raise prices as employee experience slips down the agenda, WorkJam says.

By Sean Mitchell • 4 min read • 2 days ago
Control, agility, long-term value: The 4 non-negotiables for cloud communications
Unified Communications

Control, agility, long-term value: The 4 non-negotiables for cloud communications

Vendor lock-in can turn cloud voice upgrades into costly transformation programmes, raising service risk and limiting control over future changes.

By Sam Winterbotton • 5 min read • 2 days ago
Tāmaki Health cuts hiring time with Oracle cloud HCM
Digital Transformation

Tāmaki Health cuts hiring time with Oracle cloud HCM

Hiring now takes about three weeks at New Zealand's largest privately owned primary healthcare group after it replaced slow legacy HR systems.

By Joseph Gabriel Lagonsin • 3 min read • 4 days ago
Humankind buys The Mintable in management training deal
Human Capital Management

Humankind buys The Mintable in management training deal

Humankind expands into Australia with The Mintable buy, combining management training software and people advisory services for growing firms.

By Sean Mitchell • 3 min read • Last week