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Zendesk adds real-time voice translation for contact centres
Software-as-a-Service

Zendesk adds real-time voice translation for contact centres

It could ease staffing bottlenecks and cut waits for multilingual customers, as live translation is built into one support workflow.

By Sofiah Nichole Salivio • 4 min read • This month
Huawei Cloud launches the CodeArts Agent in Singapore
DevOps

Huawei Cloud launches the CodeArts Agent in Singapore

The Singapore debut puts Huawei Cloud in the race to win enterprise developers as AI tools shift from code suggestions to full project support.

By Sofiah Nichole Salivio • 3 min read • Last month
iManage to launch next-gen AI platform in October 2026
Software-as-a-Service

iManage to launch next-gen AI platform in October 2026

The rollout will let law firms and other clients run AI inside governed repositories without weakening confidentiality or audit controls.

By Mark Tarre • 4 min read • Last month
Skillsoft launches AI Coach to widen workplace access
Software-as-a-Service

Skillsoft launches AI Coach to widen workplace access

Broader coaching access could help employers turn training into day-to-day performance as Skillsoft trials the tool with selected customers.

By Mark Tarre • 4 min read • Last month
Netchex launches AI HR teammates for deskless workers
Software-as-a-Service

Netchex launches AI HR teammates for deskless workers

Frontline employers could cut payroll errors and admin time as the early access rollout targets hotels, clinics and other deskless workplaces.

By Sofiah Nichole Salivio • 4 min read • Tue, 21st Jul 2026
Eltropy opens AI agent marketplace for fintech partners
Software-as-a-Service

Eltropy opens AI agent marketplace for fintech partners

Community banks and credit unions could get faster access to specialist AI tools as Eltropy opens its platform to vetted fintech builders.

By Karen Joy Bacudo • 4 min read • Fri, 10th Jul 2026
Komprise launches Transparent File Tables for AI analytics
Hybrid Cloud

Komprise launches Transparent File Tables for AI analytics

Enterprises can now query file-based data in Snowflake and Databricks without first moving petabytes into a lakehouse, cutting AI prep delays.

By Sofiah Nichole Salivio • 3 min read • Tue, 23rd Jun 2026
Aviatrix adds Microsoft agent security across clouds
Hybrid Cloud

Aviatrix adds Microsoft agent security across clouds

Security teams may get a single set of controls for AI agents across clouds as Aviatrix enforces Microsoft policy rules at network level.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 10th Jun 2026
Boomi adds governance tools for enterprise AI agents
Data Protection

Boomi adds governance tools for enterprise AI agents

Businesses using multiple AI systems will get tighter controls as Boomi adds policy enforcement, monitoring and workflow orchestration tools.

By Joseph Gabriel Lagonsin • 5 min read • Thu, 14th May 2026
OpenAI rolls out GPT-5.5 with coding & research gains
DevOps

OpenAI rolls out GPT-5.5 with coding & research gains

Codex and ChatGPT users get a model that OpenAI says performs better on coding, research and office work while using fewer tokens.

By Mark Tarre • 4 min read • Fri, 24th Apr 2026
Trend Micro rebrands consumer arm as TrendLife with Kaleida
Data Protection

Trend Micro rebrands consumer arm as TrendLife with Kaleida

Households facing rising AI fraud risks are the target of a new family assistant as the firm shifts its consumer unit around digital safety.

By Kaleah Salmon • 4 min read • Tue, 21st Apr 2026
Nutanix expands Kubernetes & AI push for neoclouds
Virtualisation

Nutanix expands Kubernetes & AI push for neoclouds

The move could help enterprises and AI cloud operators manage containers, GPUs and data with one model as demand for edge and agentic AI grows.

By Joseph Gabriel Lagonsin • 5 min read • Thu, 9th Apr 2026
OutSystems launches agentic systems engineering for AI
Digital Transformation

OutSystems launches agentic systems engineering for AI

Enterprise developers are under pressure to govern AI coding tools across legacy systems as OutSystems rolls out context-aware software engineering.

By Sean Mitchell • 4 min read • Wed, 1st Apr 2026
Milestone unveils app platform & faster BriefCam AI
Virtualisation

Milestone unveils app platform & faster BriefCam AI

Milestone debuts XProtect App Platform and a faster on-premise BriefCam engine, promising smoother AI video analytics and fewer disruptions.

By Sean Mitchell • 4 min read • Fri, 20th Mar 2026
Siemens unveils agentic AI toolkit for chip verification
Semiconductors

Siemens unveils agentic AI toolkit for chip verification

Siemens launches Questa One Agentic Toolkit, bringing governed agentic AI workflows to automate and accelerate complex chip verification.

By Sofiah Nichole Salivio • 4 min read • Sat, 28th Feb 2026

Stories from Other Regions

Early Access Program stories

Inforcer launches Microsoft 365 threat response for MSPs
Cloud Security

Inforcer launches Microsoft 365 threat response for MSPs

MSPs can now detect and contain Microsoft 365 breaches in one platform, as Inforcer adds incident response to its security suite.

By Sofiah Nichole Salivio • 3 min read • Tue, 9th Jun 2026
Black Ore opens Tax Autopilot to thousands of CPA firms
Digital Transformation

Black Ore opens Tax Autopilot to thousands of CPA firms

The roll-out comes as firms face a mounting accountant shortage, with Black Ore claiming Tax Autopilot can slash return prep time by up to 98%.

By Sofiah Nichole Salivio • 4 min read • Thu, 30th Apr 2026