Customer Satisfaction stories - Page 2
Viettel Cyber Security named top cybersecurity firm
Viettel Cyber Security's portfolio of solutions earns it the 2023 Vietnam Company of the Year Award from Frost & Sullivan.
SIAM market set to increase from $4.8bn to $6bn by 2028
The global Service Integration and Management market is set to grow to $6 billion by 2028, driven by large enterprises and the manufacturing sector.
Denodo named Leader in Gartner's Data Integration Tools for fourth year
Denodo secures title as Leader in Gartner's Magic Quadrant for data tools for fourth year running.
FPT Software hits $1 billion marker as first Vietnam-origin tech firm
FPT Software, Vietnam's tech giant, reports over $1bn global revenue; a first in the nation's IT sector.
DerScanner honoured as high performer by G2 in software analysis
App security tester, DerScanner, gains High Performer status from top software marketplace, G2.
Kentico emerges as Leader in G2 Grid Report for Digital Experience Platforms
Kentico hailed as Leader in Winter 2024's G2 Grid Report for Digital Experience Platforms thanks to high customer satisfaction and market presence.
N4L's commitment to secure digital schooling featured in 2023 report
Network for Learning's 2023 Annual Report highlights the unwavering commitment to secure digital education provision for NZ schools.
8x8's new tool 'Sales Assist' empowers retailers and enhances shopping experience
8x8 unveils 'Sales Assist', a new tool designed to enhance customer satisfaction and streamline the retail experience.
FICO launches advanced analytics platform for banking in India
Global analytics leader, FICO, is now offering its advanced cloud-based platform to the Indian banking sector.
AWS reveals enhanced features for supply chain service
Amazon Web Services (AWS) reveals new capabilities for its Supply Chain service, aiming to optimise customers' supply chain processes.
CommBank & More enhance strategic partnership with groundbreaking services
CommBank and More strengthen strategic partnership by introducing unique, industry-first services, making banking and telecommunications more cohesive.
Mystifly partners with Google Cloud to revolutionise travel technology sector
Mystifly announces its partnership with Google Cloud, aiming to stimulate growth and innovation in the travel technology sector.
Majority of online consumers prioritise quick delivery, survey reveals
73% of online shoppers expect two-day delivery, underlines new ChannelAdvisor survey on global consumer trends.
ServiceNow & Amazon Web Services announce five-year strategic collaboration
ServiceNow and Amazon Web Services (AWS) have announced a five-year strategic collaboration offering AI-powered business applications.
Half of firms yet to adopt AI for business, reveals Valcon's study
Over half of surveyed businesses haven't adopted AI in their operations, despite recognising its benefits, says Valcon.
Tough times? Aussie brands need a multi-channel strategy
Diversifying across multiple channels not only provides a competitive advantage but also helps brands hedge against potential downturns.
Medallia links with PwC UK to uplift customer experience across Britain
Medallia forms strategic alliance with PwC UK, intending to enhance customer experience and navigate declining satisfaction rates in the UK market.
EzyCollect unveils direct debit feature for seamless B2B payments
Automated B2B payment specialist, ezyCollect, has introduced a Direct Debit Authorisation feature to streamline client onboarding and ensure timely payments.
ShipStation & ChannelEngine partnership aims to enhance global ecommerce experiences
ShipStation and ChannelEngine's new partnership targets enhancing global ecommerce, easing merchants' shipping logistics and marketplace integration.
NTT DATA UK&I & eir partner to improve customer service with AI
NTT DATA UK&I and eir are set to transform customer experience in the telecommunication sector via a strategic AI partnership.
LogicMonitor launches AI tool Co-Pilot to enhance IT operations efficiency
LogicMonitor unveils AI tool Co-Pilot, designed to streamline IT operations, foster innovation and improve user experience.
BP invests in AI forecasting to enhance CX, reduce waste
BP partners with RELEX Solutions for an AI-driven platform to optimise supply chain across its 300 UK retail stores.
Rubrik launches AI companion 'Ruby' to enhance cyber detection and recovery
Rubrik introduces AI assistant, Ruby, aiming to bolster cyber threat detection and recovery by using advanced AI and automation.
Cybage Software welcomes Geoffrey Van Haeren to Advisory Board
Cybage Software Pvt. Ltd welcomes industry expert Geoffrey Van Haeren to its Advisory Board, adding to its expertise and innovation.