IT Brief Asia - Technology news for CIOs & IT decision-makers

Customer retention stories - Page 5

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Radiant Logic announces wins, including customer retention rate of 95%+
Thu, 19th Jan 2023
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cx
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martech
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financial results
Radiant Logic has delivered a fourth straight year of profitable growth and an expanding customer base despite economic uncertainty.
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Amperity to help Reckitt maximize and scale first-party data
Wed, 14th Dec 2022
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data analytics
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cx
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martech
The global consumer products company behind Lysol, Air Wick and Enfamil deploy a customer data platform to build long-term customer loyalty and drive revenue.
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How investing in card-linked loyalty programs can improve customer retention
Tue, 1st Feb 2022
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data analytics
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cx
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martech
Retailers can improve customer retention and secure repeat business through card-linked loyalty programs that remove friction and inconvenience for shoppers.
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BitTitan looks to 'automate profitability' with expanded MSPComplete
Wed, 5th Apr 2017
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cx
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martech
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physical security
BitTitan says its new expanded version of the MSPComplete platform empowers partners to increase revenue and reduce service delivery costs.
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New VadaXchange call-centre system helps Greenfingers reach its 50,000 customers
Tue, 29th Apr 2014
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uc
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devops
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cx
Greenfingers needed a robust call-centre solution that enabled its staff around the country to provide a great customer service experience.
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Clearswift’s Kiwi Connector
Wed, 1st Jun 2011
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cx
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martech
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cloud services
Security software company Clearswift has appointed Connector Systems as a distributor as the company strengthens its Asia Pacific presence.
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The telephone: Your vital marketing tool
Mon, 1st Nov 2010
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cx
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martech
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apps
Consistent communication with clients every 90 days via telephone marketing can boost sales and maintain vital business relationships, experts say.
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Report: Value of social media missed by SMEs
Thu, 3rd Jun 2010
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cx
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martech
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power / energy
Small business owners are still missing opportunities to get customers through using social media, according to a new study in the US.
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Return to sender no more. . .
Sat, 1st Sep 2007
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cx
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martech
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risk & compliance
Experian’s QAS launches NZ QuickAddress Batch, slashing mail return costs of up to USD $25 per item by enhancing address accuracy and data management.