Customer Communication Management (CCM) stories
Smart Communications expands cloud archive platform with Joisto
Last week
#
saas
#
storage
#
document management
Smart Communications has acquired cloud archive firm Joisto, enhancing its platform to securely manage regulatory-compliant digital records for enterprises.
Arrow Electronics named Cloud Commerce Manager for Broadcom
Wed, 28th Aug 2024
#
private cloud
#
public cloud
#
it automation
Arrow Electronics has been appointed by Broadcom as the Cloud Commerce Manager for VMware Cloud Service Provider partners across 19 European countries.
CSA unveils CCM Implementation Guidelines v2.0 for cloud security
Fri, 7th Jun 2024
#
cloud security
#
risk & compliance
#
cloud security alliance
Cloud Security Alliance launches the Cloud Controls Matrix Implementation Guidelines v2.0, enhancing the cloud security framework.
GoTo launches a customer communications solution for SMBs
Thu, 3rd Mar 2022
#
crm
#
uc
#
martech
GoTo, formerly known as LogMeIn, has announced the evolution of its Contact-Center-as-a-Service (CCaaS) solution within the GoTo Connect product.
Interview: Hyland director talks CCM and why it's crucial in 2020
Mon, 6th Jul 2020
#
crm
#
martech
#
open source
Hyland's Content Composer CCM tool streamlines customer communication management with personalised, omnichannel delivery.