CCM / Customer Communication Management stories
GoTo launches a customer communications solution for SMBs
Thu, 3rd Mar 2022
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crm
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contact centre
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martech
GoTo, formerly known as LogMeIn, has announced the evolution of its Contact-Center-as-a-Service (CCaaS) solution within the GoTo Connect product.
Interview: Hyland director talks CCM and why it's crucial in 2020
Mon, 6th Jul 2020
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crm
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martech
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open source
TechDay spoke to TechDay spoke to Hyland director of Asia Pacific Eugene Chng, who walks through the benefits of Customer Communication Management and its myriad benefits.