Communication stories - Page 9
BICS successfully deploys Infovista to power advanced analytics
Fri, 20th Jan 2023
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saas
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data analytics
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it automation
BICS has successfully deployed Infovista's Automated Assurance & Operations solution to power its suite of advanced analytics solutions.
Singtel launches Zoom's solutions for digital transformation
Thu, 19th Jan 2023
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uc
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paas
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digital transformation
These services will be available to enterprises with Singtel's Zoom Phone Connector, where phone calls can be enabled from fixed lines to Zoom Meetings.
How to create a unified technology team
Tue, 17th Jan 2023
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uc
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management
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collaboration
CTOs and technology leaders must adopt the best approach to unify teams, or risk finger-pointing when issues arise. Error management and collaboration are key.
Miscommunication in IT security leads to cybersecurity incidents
Fri, 13th Jan 2023
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socs
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cybersecurity
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kaspersky
Miscommunication with IT departments has led to cybersecurity incidents in over 68% of organizations, says Kaspersky.
Zoom announces new features to make meetings better in 2023
Fri, 13th Jan 2023
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virtualisation
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av
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zoom
Having announced animal avatars earlier last year, Zoom has added personal avatars, customizable virtual characters that users can use in meetings.
Vonage adds Salesforce Shield Security in its contact centre
Fri, 6th Jan 2023
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data analytics
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digital transformation
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martech
The solution adds additional business compliance and security features, optimizing customer engagement from a single platform.
Mission critical communication market continues to grow in APAC
Fri, 30th Dec 2022
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edutech
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r&d
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critical infrastructure
The mission critical communication market in APAC is expected to grow from US$3,894.55 million in 2022 to US$ 6,951.60 million by 2028.
Vonage named APAC CPaaS Company of the Year for fourth time
Wed, 21st Dec 2022
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api
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analyst report
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vonage
Frost & Sullivan has named Vonage Asia Pacific Communications Platform as a Service (CPaaS) Company of the Year for a record-breaking fourth consecutive year.
New tools for Zoho Desk revealed for global market
Tue, 20th Dec 2022
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crm
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cx
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martech
These developments have been put in place to help customer service agents to improve engagement and deliver better customer experiences.
Exclusive: IPI edges out competition with compliance solutions
Wed, 23rd Nov 2022
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risk & compliance
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hybrid & remote work
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cloud services
IPI is a people- and purpose-led business, and with 21 years in the industry, it's not hard to see why their solutions and expertise are highly sought after.
BlackBerry SecuSUITE expands partner network in Asia Pacific
Wed, 23rd Nov 2022
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data protection
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partner programmes
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supply chain
New partners offer BlackBerrys' anti-eavesdropping technology to protect real-time communications for customers across the region.
Zoom rolls out updates and innovations at flagship conference
Fri, 18th Nov 2022
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productivity
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modernisation
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zoom
Most notably, Zoom underscored the next step in its platform evolution with the beta launch of new product productivity tools: Zoom Mail and Calendar.
ServiceNow and Zoom expand ongoing partnership
Thu, 10th Nov 2022
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hybrid & remote work
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servicenow
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wfh
ServiceNow and Zoom have expanded their partnership to offer better connectivity and collaboration solutions for customers.
Video: 10 Minute IT Jams - An update from Sennheiser
Thu, 27th Oct 2022
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uc
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digital entertainment
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hybrid & remote work
Jason Grbevski joins us to discuss how the company is working within the business and education communication markets.
Fraud and inefficiencies to cost CPaaS $1.4 billion by 2026
Fri, 21st Oct 2022
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paas
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iaas
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cloud services
New research reveals that fighting fraud and achieving consolidation as the top challenges for CPaaS providers.
Callroute and Coolwave team up to deliver global SIP solutions
Wed, 12th Oct 2022
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uc
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partner programmes
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contact centre
Callroute has partnered with Coolwave Communications to automate the provisioning of cloud telephony services across UCaaS and CCaaS platforms.
WyreStorm unveils new video bars and an HD video system
Fri, 16th Sep 2022
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ai
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hd
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av
WyreStorm has released new products, including two video bars and a high-definition (HD) video system, to improve customers' audio and video experience.
KT SAT and Thales Alenia Space sign comms satellite contract
Wed, 14th Sep 2022
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spacetech
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broadcasting
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kt sat
South Korean satellite service provider KT SAT and Thales Alenia Space have signed a contract for the KOREASAT 6A communications satellite.
Kacific partners with Vodafone PNG for mobile satellite deployment
Fri, 26th Aug 2022
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spacetech
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vodafone
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kacific
Kacific has partnered with Vodafone PNG to deploy the satellite operator's Mobile Backhaul services in the remote region.
Evergreen Shipping Agency rolls out Avaya Cloud Office
Wed, 24th Aug 2022
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crm
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uc
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cx
Evergreen Shipping Agency has achieved record employee engagement and customer service availability through remote work enabled by Avaya technology.