Communication stories - Page 10

One of Australia's largest providers of disability support services, has chosen the NICE CXone platform to help streamline its contact centre operations.

Infobip has integrated its WhatsApp and SMS channels through Microsoft Dynamics 365 Sales and Microsoft Dynamics 365 Marketing.

8x8 CPaaS can now deliver no-code functionality that can enable enterprises to further create better customer experiences, the company says.

Motorola Solutions with its partner, Nippon Airport Radio Services deployed the mission critical communication system to Kansai.

Zoom hires Greg Tomb as new president, bringing over 20 years of experience from Google Cloud; will oversee go-to-market strategy and revenue efforts.

Finance functions and leaders have marked 2022 down as a year for process improvement, writes Servicely's founder and CEO Dion Williams.

Telecoms fraud is a growing concern as cybercriminals use advanced technology to outpace anti-fraud solutions. Measures are being taken to minimize the threats.

Motorola Solutions to upgrade Taiwan National Police Agency's communication network in $128m project. Increased coverage and new security features expected.

Symbio has recently announced the consolidation of its international business (TNZI) under the Symbio brand to support its Asia Pacific expansion strategy.

Remote working has highlighted the need for digital transformation in organizations, offering stability, resilience, and flexibility for the future.

NICE's CXone platform is successfully implemented by Regional Bank Australia, streamlining contact centre operations and supporting branches.

Global remote work is helping businesses expand into new markets. Speaking to customers in their native language is key to success.

S-NET Communications, a provider of cloud-based business communications and networking solutions, has expanded its partnership with SASE leader Versa Networks.

TeleGeography's global study reveals that the cost of SD-WAN has fallen significantly, driving a change in user preferences for monitoring features.

Avaya and Alcatel-Lucent Enterprise announce a strategic partnership to accelerate customers transformations to the cloud.

It's a question that's been pondered over the decades, shrouded in mystery. How can organisations give customers what they really want?.

Automation of manual processes can streamline business operations, eliminate errors, and free up staff for growth activities.

Are you pressed to meet higher growth targets, needing more business opportunities but hampered by shrinking operational budgets?.

Verloop.io partners with Vonage to expand conversational AI applications across multiple channels, including WhatsApp and Facebook Messenger.

HGC partners with Kacific to provide better broadband solutions in Southeast Asia, with a focus on the Philippines.