IT Brief Asia - Technology news for CIOs & IT decision-makers

Cloud Communications stories

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Cloud Industry Forum announces partnership with Disruptive Live
Fri, 14th Jul 2023
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digital transformation
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paas
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vr
The partnership will deliver a weekly, live-streamed news and interview show on cloud computing starting Monday, July 17, at 10am GMT.
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Vonage empowers customer engagement with latest release
Fri, 7th Jul 2023
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digital transformation
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messaging
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cloud communications
The new Vonage Conversational Commerce mobile app for iOS and Android enables conversational commerce agents to access and leverage live chat features on the go.
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RingCentral completes global first, rolls out compliant cloud phone services in India
Wed, 5th Jul 2023
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contact centre
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enterprise
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telecommunications
"India is a key strategic market for us, and adding this country as our 46th country for global availability of RingCentral MVP is an important milestone."
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Access4 renews agreement with CommsPlus Distribution
Tue, 20th Jun 2023
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cloud services
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uc
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saas
CommsPlus Distribution currently provides the Access4 unified cloud communications and collaboration solution through SASBOSS to over 35 partners nationwide.
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Ngee Ann Poly and AWS launch cloud computing specialisation
Thu, 1st Jun 2023
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cloud services
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aws
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cloud specialists
Internships and AWS training and certification programme integration into NP's curriculum to advance local info-communications technology workforce.
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Knight Frank launches SEA-5 Data Centre Opportunity Index
Tue, 18th Apr 2023
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data centre operators
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data centre maintenance / management
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it infrastructure
The proprietary tool assesses the data centre ranking of each SEA-5 market, including Malaysia, Indonesia, Thailand, Philippines and Vietnam.
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Vonage named Leader for conversational cloud by Opus
Tue, 11th Apr 2023
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digital transformation
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leadership
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research
"Vonage is well placed as a leader in this shifting landscape thanks to the comprehensive, flexible Vonage Communications Platform."
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Symbio, Cisco partner to launch Webex Calling in Singapore
Wed, 6th Jul 2022
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cloud services
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it infrastructure
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cisco
Symbio has partnered with Cisco to launch a unified communications offering for Cisco's Cloud Connect for Webex Calling.
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RingCentral and Mitel enter strategic partnership to enrich cloud comms
Thu, 6th Jan 2022
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contact centre
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mitel
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ringcentral
RingCentral and Mitel have announced a strategic partnership to provide Mitel’s global customer base with a streamlined migration path to RingCentral’s Message Video Phone (MVP) cloud communications platform.
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Video: 10 Minute IT Jams - An interactive demo of Twilio's Messaging API
Fri, 20th Aug 2021
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twilio
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cloud communications
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10 minute it jams
Twilio developer evangelist Phil Nash showcases an interactive demo on the solution, and discusses customer success stories with this and other Twilio APIs.
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Video: 10 Minute IT Jams - Who is Twilio?
Wed, 11th Aug 2021
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twilio
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cloud communications
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api management
In today's interview we have Twilio vice president for APJ Lee Hawksley, who discusses the company's products and solutions.
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Zoom moves into contact centre market, acquiring Five9 in $14.7 billion stock transaction
Tue, 20th Jul 2021
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crm
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contact centre
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martech
Zoom has announced a definitive agreement to acquire the cloud contact centre Five9 in an all-stock transaction valued at approximately $14.7 billion. 
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8x8 unveils Experience Communications as a Service to help organisations meet new work requirements
Fri, 28th May 2021
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contact centre
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cx
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martech
"XCaaS eliminates communications silos, brings the employee experience and customer experience back together, and helps drive the cloud communications industry forward significantly."
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Dialpad expands Australian channel leadership team
Tue, 25th May 2021
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contact centre
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cloud communications
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dialpad
The new team leads will support Dialpad’s national channel program and assist with partner enablement and growth.
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8x8 adds new business messaging features to Microsoft Teams
Tue, 11th May 2021
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contact centre
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microsoft
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microsoft teams
8x8 has announced its new 8x8 Voice for Microsoft Teams app has now added SMS, MMS, and fax capabilities to extend the teams experience for users.
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LoopUp appoints Leigh Henderson as director of consulting for Australia
Thu, 28th Jan 2021
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microsoft
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uc
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microsoft teams
As part of his new role, Henderson will oversee the execution of Microsoft Teams cloud telephony deployments, from initial planning to project delivery.
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RingCentral launches new partner programme
Thu, 4th Jun 2020
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uc
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contact centre
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partner programmes
Enables qualifying partners to manage the sales process end-to-end for opportunities for organisations of up to 400 employees.
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Arkadin relaunches as NTT’s cloud communications division
Tue, 24th Mar 2020
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microsoft
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uc
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cisco
The division will continue to work with organisations to provide collaboration solutions, which in the recent climate is more important than ever.
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MNF Enterprise and AARNet announce cloud calling partnership
Mon, 24th Feb 2020
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uc
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edutech
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microsoft teams
Together, the two companies will provide voice communications solutions to the country’s education and research sector.
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8x8 names three new global execs
Mon, 20th Jan 2020
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uc
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contact centre
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8x8
New chief marketing officer, chief customer officer, and head of commercial sales to continue expansion.e
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Quantum expands offerings with new line of distributed cloud services
Fri, 28th Jun 2019
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cloud services
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hybrid cloud
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quantum computing
“We’re seeing more customers who want the simplicity of cloud computing, but the performance and economics of on-premise storage."
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Zoom Phone beta announced for local customers
Thu, 16th May 2019
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voip
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contact centre
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uc
Zoom is bringing its full Phone solution to Australia in July, but has launched a beta for us to try now.
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Exclusive: How the channel can take advantage of cloud communications
Mon, 1st Apr 2019
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contact centre
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uc
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ingram micro
"As the partner community increasingly moves towards an 'as a service' revenue model, cloud is the logical arena for VARS, MSPs and consultants."
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Cloud communications turns US$45b collaboration market on its head
Tue, 29th Jan 2019
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microsoft
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uc
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contact centre
It comes as little surprise that cloud is continuing on its disruptive path – this time in the collaboration market.
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