Business Process Outsourcing (BPO) stories - Page 2
Silver Spring Pathfinder creates opportunities with Avaya
Mon, 17th Oct 2022
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uc
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cloud services
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avaya
Silver Spring Pathfinder (SSP) has used Avaya technology to provide employment opportunities for disadvantaged Singaporeans.
Digital adoption an immediate priority for CFOs
Fri, 25th Jun 2021
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cfo
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outsourcing
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bpo
Half of CFOs are focused on building a resilient and digital future-ready organization, according to a survey by WNS.
Video: 10 Minute IT Jams - Who is BPESA?
Fri, 2nd Oct 2020
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data protection
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digital transformation
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data privacy
TechDay explores the growth opportunity for South Africa as big brands flock to the country for software development. #BPESA #offshoring.
Fujitsu enhances RunMyProcess business process automation
Fri, 22nd May 2020
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it automation
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fujitsu
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outsourcing
Major features in new ProcessModeler include design automation and simplification as well as more structured and more intuitive settings controls.
Appian and Celonis partner up to boost business process transformation
Thu, 16th Jan 2020
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partner programmes
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apm
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lcnc
Appian partners with Celonis to accelerate digital business process transformation and continuous improvement.
Rapid growth continues for business process applications market
Tue, 31st Dec 2019
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outsourcing
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globaldata
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bpo
New research from GlobalData shows that the business process applications market will surpass US$93 billion within the next three years.
Harcourts chooses Nintex to advance business operations
Thu, 14th Nov 2019
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crm
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cx
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martech
Harcourts invests in Nintex Promapp to enhance global operations, streamline processes, and boost productivity for over 10,000 staff across 900 offices.
Northern Melbourne council launches cloud-based solution Nintex
Tue, 13th Aug 2019
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cx
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martech
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apm
The cloud-based solution will be used to improve customer experience, and to capture and manage processes, according to a statement.
How processes can be the key to RoI in digital transformation
Mon, 29th Oct 2018
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it automation
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rpa
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apm
Process management and automation is vital to any digital transformation, but it is about more than just taking some forms online.
Writer Information expands business process services in India with new facility
Fri, 2nd Jun 2017
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hyperscale
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dc
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cloud services
The facility has a capacity of 120 seats and the company plans to expand operations across other states in India.
The new age of outsourcing
Sun, 1st Nov 2009
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outsourcing
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sales
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channel development
Keeping everything in-house may no longer be the best move, in terms of containing costs and generating fresh revenue.