IT Brief Asia logo
Technology news for Asia's largest enterprises
Story image

Srisawan Hospital to enhance patient experience with InterSystems TrakCare

The new Srisawan Hospital in Bangkok has chosen InterSystems TrakCare to help create enhanced patient experiences and promote further digital engagement.

TrakCare will enable paperless operations, mobile access, executive dashboards, JCI and HIMSS EMRAM audits, and interoperability to integrate patient engagement applications.

Srisawan Hospital currently operates a 200-bed tertiary facility in Nakhonsawan province in central Thailand. Its new 60-bed facility in Bangkok will offer a range of specialties, including cardiology, oncology and stroke treatment. 

InterSystems says that the TrakCare technology will act as a single source of truth for healthcare information, with an electronic medical record, clinical support, and digital workflows for every department, including laboratory and radiology.

"The healthcare provider is committed to making its new hospital fully digital and phasing out paper-based processes," says Dr Varis Vimolchalao, Srisawans Chief Operating Officer.

"Quick and easy access to medical records, digital workflows and executive dashboards will support excellence in patient experience."

Dr Vimolchalao also says that the hospital is continuing to engage in digital transformation initiatives and that TrakCare will assist in these efforts in a number of ways.

"Srisawan is also building digital patient engagement into its transformation plans. Right now, we have healthcare information systems that connect hospitals and care providers, but we don't have systems that connect hospitals and patients," he says.

"Srisawan will use the interoperability provided by TrakCare leveraging the InterSystems IRIS for Health data platform to integrate patient engagement applications. For example, patients often request additional information from clinicians before signing a consent form. If we provide that digitally the timing of a procedure or the post-op care plan we can relieve a bottleneck in the patient experience."

Executive dashboards will also be used to enhance patient experience. TrakCare will allow clinicians to monitor almost every activity to provide a better service.

There is also a focus on tracking and data analytics, with TrakCare being able to support a variety of accredited bodies.

"TrakCare will also log detailed patient interactions to support accreditation by bodies like JCI (Joint Commission International) and HIMSS (Healthcare Information and Management Systems Society). TrakCare captures all the data we need to show auditors," says Dr Vimolchalao.

Because TrakCare is an Internet-based system, this will allow care providers to access updated patient information from whatever device they want to use, wherever they are.

With a built-in interoperability platform, TrackCare will also be able to connect with a patient's mobile app. This app allows patients to be able to register from home before arriving at the hospital and shorten their visit and induction process.

InterSystems and Srisawan Hospital are working together closely to implement TrakCare before the new hospital opens. They say they will then extend full digital operations to the Nakhonsawan facility.

"As well as going digital to support excellence in patient experience, Srisawan Hospital is building interoperability for digital patient engagement, says Luciano Brustia, Regional Managing Director Asia Pacific for InterSystems. 

"We see patient engagement as the next stage of digital transformation for private hospitals. People want to be more involved in managing their health now, making it a competitive differentiator."

Related stories
Top stories
Story image
Digital Transformation
Smartsheet reveals new product innovations during Engage
New features on data visibility, project control and third-party solution integration are in store for local Smartsheet customers.
Story image
Digital Transformation
Ensono delivers cloud economics with engineering resources
The new service offers access to global cloud engineering and DevSecOps experts focused on accelerating digital transformation.
Story image
Artificial Intelligence
ASUS Servers announce AI developments at NVIDIA GTC
The Taiwanese multinational now offers NVIDIA-certified servers with H100 Tensor Core GPU and AI enterprise software suite.
Story image
Software-as-a-Service
Micro Focus HCMX wins honours in cloud management reports
HCMX was also ranked as a market leader among all the participating vendors in the Hybrid Cloud Discovery and Mapping Solutions Tool, 2022.
Story image
Internet of Things
Absolute’s Persistence tech in Insyde’s Snapdragon platforms
Insyde extends Absolute’s secure device management and self-healing endpoint capabilities to a broader range of enterprise-ready devices.
Story image
No-code
Eradicating ‘App Fatigue’ and retention problems through implementing no-code ITSM
Almost always, simplicity is best. Intuitive designs and practical workflows are the keys to preventing fatigue.
Story image
Customer Relationship Management
Digitally evolve the smart way – federated content
Digital transformation became the ‘buzz word’ for many companies. Time to re-evaluate those old legacy systems, move to new and better ways of doing things
Story image
Artificial Intelligence
Ordr improves security and management of connected devices
It has implemented more than 80 integrations within the Ordr Data Lake while adding security enhancements to accelerate zero trust segmentation.
Story image
Computing
NVIDIA unveils new centralised computing technology for autonomous vehicles
NVIDIA has unveiled DRIVE Thor, a centralised car computer that is set to make the driving experience safer and easier for autonomous vehicles.
Story image
Malware
SonicWall threat report mid-year update highlights significant threat variance
The 2022 SonicWall Cyber Threat Report mid-year update from SonicWall gives an in-depth insight into many of the current trends across the threat landscape.
Story image
iOS
Microsoft announces a variety of new updates to Windows 11
The company says that ​last year’s launch of Windows 11 gave the PC a new outlook and that customer feedback has reflected that it is the most loved version of Windows ever.
Story image
Digital Transformation
Air Liquide successfully deploys Workday HCM across APAC
Air Liquide has successfully deployed Workday Human Capital Management (HCM) to digitally transform its HR processes and capabilities throughout Asia Pacific.
Story image
Ransomware
Absolute recognised in KuppingerCole Leadership Compass 2022
The company's Absolute Secure Access was recognised for its ability to protect users and resources while improving the remote worker experience.
Story image
Customer experience
Nutanix rolls out next era of its global partner program
"Elevate now supports and rewards partners along this entire journey through purpose-built benefits and incentives.”
Story image
Cybersecurity
Macroeconomic headwinds driving security up priority list
Current macroeconomic headwinds are driving security up enterprise’s priority list and reshaping the hardware Security Module market.
Story image
Observability
Virtualisation Security Market to reach over $7 billion by 2032 - report
A new report from Future Market Insights has found that the Virtualisation Security Market is anticipated to reach a valuation of US $7.6 billion.
Story image
Sustainable IT
Equinix partners NUS to use hydrogen tech in data centres
The partners will develop hydrogen fuel technologies for green data centres in tropical climates, and for use in Equinix’s global network.
Story image
Cybersecurity
Kaspersky updates endpoint detection and response solution
"One of the goals was to make all the solutions capabilities accessible for all types of our users, even those who are making their first steps in EDR."
Story image
IoT security
Nozomi Networks and WALLIX strengthen OT network security
By combining WALLIX and Nozomi Networks solutions, end-to-end visibility and traceability for maximum security in an industrial environment is provided.
Story image
Ransomware
Commvault unveils early warning system, Metallic ThreatWise
A first among data protection vendors, the new cyber deception service detects and contains ransomware threats.
Story image
Data analytics
Cross-team partnerships: The foundation for seamless digital experiences for customers
The region’s digital consumer population will continue to grow exponentially, reaching 370 million by the end of 2022.
Story image
Network Management
New report identifies progress and benefits of 5G network lifecycles
Infovista has welcomed the findings of a new industry survey by TM Forum on the use and benefits of the automation within the 5G network lifecycle.
Story image
Internet of Things
IoT Analytics forecasts continued global growth of cellular IoT
Approximately 2.5 billion modules are forecasted to be shipped by the end of 2022, and wholesale prices are also increasing with the average cellular IoT chipset wholesale selling price growing to 16 % in 1H 2022.
Story image
Cybersecurity
Aqua Security solution to stop software supply chain attacks
Development and security teams can now proactively address the most critical software supply chain risks from code through runtime.
Story image
Customer experience
Loyalty, pricing and service are D2Cs biggest shortfalls
There is a key gap between brand manufacturer drivers for D2C deployment and their executional shortfalls, a new report reveals.
AWS Marketplace
Whitepaper: A practical guide for mitigating risk in today’s modern applications
Link image
Story image
Springboard
Springboard, Cataleya to offer switching infrastructure solutions
The partnership bundles Springboard's business intelligence platform with Cataleya's switching solutions to rapidly transform voice and messaging.
Story image
Hybrid Cloud
Lenovo announces a new end-to-end infrastructure solution
Lenovo infrastructure solutions V3 portfolio delivers innovations to assist companies of all sizes in deploying and managing hybrid multi-cloud and edge environments
Story image
Business
Accenture solutions help companies promote diversity, inclusion and equity
Research from experts at Accenture and other third-party sources has revealed some alarming statistics about employees' professional wellbeing and work attitude.
Story image
Cybersecurity
StackHawk launches deeper API security test coverage
Expansion of test coverage includes custom scan discovery, custom test scripts and custom test data for REST APIs.
Story image
Malware
Cybereason delivers nation-state level of protection to enterprises
Cybereason has announced new advancements in Cybereason NGAV that deliver nation-state level protection for organisations of all sizes.
Story image
Digital Transformation
Alibaba Cloud unveils roadmap for international business
The Chinese firm commits US$1 billion to boost ecosystem capabilities while showcasing new products and comprehensive customer support for complete services.
Story image
Spryker
Ready, set, flop: four reasons why your online marketplace could struggle to gain traction
There’s a saying that ‘you have to spend money to make money’. That’s not always the case but the old maxim certainly holds true when it comes to online marketplaces.
Story image
Secure Code Warrior
Secure Code Warrior announces Coding Labs innovation
Coding Labs mechanisms allow developers to move from learning to applying secure coding knowledge more efficiently, leading to fewer code vulnerabilities.
Story image
Customer Relationship Management
Diagnostic: Does your tech stack up for growth?
It’s common for tech companies to encounter limitations in their tech stack as they experience growth. After all, at first, you only need to invest in systems to support the needs of an early-stage or single-entity business.
Story image
Software-as-a-Service
Jabra launches AI-powered SaaS solution for contact centres
Engineered to transform contact centre call experiences, the solution employs AI technology that provides real-time insights to improve customer calls.
Story image
Cybersecurity
Test your API Security with Infinite API Scanner
The effectiveness of API scanning technology can mean the difference between successful and unsuccessful programming outcomes, and often enterprises and IT leaders struggle to get it right.
Story image
Customer Relationship Management
Salesforce launches the first carbon credit marketplace
Salesforce has introduced the Net Zero Marketplace to make carbon credit purchases simple and transparent, aiming to scale the climate-positive impact.
Story image
IT infrastructure
Bentley Systems announces finalists for the 2022 Going Digital Awards in Infrastructure
The company says that this annual awards program honours the work of Bentley software users who are advancing infrastructure design, construction, and operations throughout the world.
Aws Marketplace
Learn how to implement a backup and recovery plan for a new generation of Kubernetes-based modern applications
Link image
Story image
Firewall
Barracuda tackles intensified threat landscape with latest releases
"The Barracuda XDR solution combines data across our security stacks through a single dashboard view, giving us the visibility we need."
Story image
Digital commerce
VTEX and Adyen partner to extend unified commerce experience
"Through our partnership we are creating an all-in-one place that allows sellers to meet customers where they are in the buying process and unlock opportunities."