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New Relic boosts open source commitment with native OpenTelemetry support
Thu, 21st Mar 2024

New Relic has deepened its commitment to open source with the announcement of native support for OpenTelemetry and Prometheus-instrumented hosts and Kubernetes clusters.

The platform's latest initiative enables organisations to instrument Kubernetes clusters and hosts utilising OpenTelemetry Collector and Prometheus Node Exporter in a single step. Additionally, users will gain immediate entry to pre-configured user interfaces (UIs) that synchronise performance data across applications and infrastructure automatically.

Instrumenting open-source tools like OpenTelemetry and Prometheus to work with commercial observability platforms can be time-consuming and require specialised knowledge. New Relic is making this process simpler by supporting engineers in gathering key telemetry for each resource, establishing tagging for correlation, creating dashboards, and defining acceptable performance thresholds.

New Relic Chief Product Officer Manav Khurana said, “Open source frameworks like OpenTelemetry are an integral part of the tech stack, and that reliance continues to grow. Most observability platforms only offer primitive support for these tools. That is why we offer native support for OpenTelemetry in our platform. We are now simplifying observability for engineers using OpenTelemetry and Prometheus so they can spend less time on instrumentation, setup, and troubleshooting and more time on what matters most to them - shipping code and driving innovation.”

ZeroFlucs CTO Carly Christensen stated, “One of the major reasons we chose New Relic over other observability platforms is because of how deeply and natively integrated it is with OpenTelemetry. They continue to push ahead of any other vendor on the market by adding new features like native support for OpenTelemetry and Prometheus-instrumented hosts and Kubernetes clusters. This, combined with the cost effectiveness of their platform – they charge based on consumption – is why we rely on New Relic as our single source of truth for observability.”

By populating golden signals for hosts and Kubernetes in its native UIs, New Relic's native support ensures automatic correlation between application and infrastructure telephony. Consequently, teams can quickly detect and isolate the root cause of performance issues across their applications and linked infrastructure in one place.

The observability platform's latest capabilities include one-step instrumentation for Kubernetes clusters and hosts using the OpenTelemetry collector and Prometheus Node Exporter, immediate access to built-in dashboards and native UIs with standardised golden metrics, automated relationship mapping between application and infrastructure to render topology maps, and faster debugging owing to automatic correlation with application and infrastructure logs.

Support for OpenTelemetry and Prometheus-instrumented hosts and Kubernetes clusters will be available to customers in the coming months.