GRP partners with Rimini Street to enhance SAP support

GRP, one of the largest steel manufacturers in Indonesia, has partnered with Rimini Street to support its SAP S/4HANA environment, enhancing its competitive standing and advancing its Industry 4.0 initiatives.

Rimini Street, a global provider of enterprise software support, announced that GRP has chosen Rimini Support for S/4HANA to provide essential support for its key systems.

This decision allows GRP to allocate resources and funding towards its smart factory project, which is an integral part of its Industry 4.0 ambitions.

Ivan Widjaksono, Head of Digital Transformation at GRP, stated, "With Rimini Street fully supporting our SAP systems, my team can focus 100% on realising our Industry 4.0 vision. It's more than the cost savings they provide, which of course is hugely beneficial to funding our projects, but knowing that we have top-tier SAP support experts on our side at every minute of every day, allows us to direct our attention towards projects that keep us on the competitive forefront."

Michael Cortesio, Rimini Street's Vice President of Manufacturing and Industry Solutions, commented, "GRP represents the broader manufacturing industry that sees Industry 4.0 as an opportunity to run more efficiently and gain a competitive edge.

However, getting there requires finding ways to convert OPEX savings into CAPEX investments to implement hyper-automation solutions such as artificial intelligence (AI) and robotic process automations (RPAs). And Rimini Street has a long history of partnering with manufacturing companies to not only fund innovation, but to also deliver strategic advice and expertise on the road to modernisation as a trusted partner."

For GRP, the S/4HANA system is crucial as it gathers and manages production floor data, which is then utilised to generate analytic reports via an integrated AI system. This system enhances SAP data visualisation and predictive analysis, thus expediting decision-making processes.

Widjaksono emphasised the importance of data, saying, "Data is everything when it comes to AI. Making sure we have SAP data collection running full-speed is essential to our operations, as the results can help us make fast, on-the-spot and long-term strategic decisions that impact production, cost, profitability, resource planning and more."

"We needed a trusted support partner that appreciates the criticality of our S/4HANA systems and its connectivity to the systems that fuel our operations, including the customisations we've made to the core."

"Compared to the vendor and other competitors, Rimini Street was a standout choice."

The switch to Rimini Street provides GRP several advantages, such as direct access to a dedicated Primary Support Engineer along with a network of experts globally, industry-leading service level agreements guaranteeing swift responses, and significant annual savings on support fees.

"We're a manufacturer running 24 hours a day, so our SAP must be running 24 hours a day also. Rimini Street makes that possible," noted Widjaksono.

GRP is focusing on cost reduction, operational efficiency, and business growth through digital transformation.

Widjaksono further acknowledged, "By having the right information at your fingertips, and not siloed, we can be agile in our decision-making which helps us with growth and profitability."

He described Rimini Street as a "snowball of savings and innovation" that enables companies to reinvest initial savings into further innovation projects, which potentially yield additional financial benefits.

"If we would have signed on with Rimini Street earlier, we could have accelerated our digital transformation projects.

I recommend all business leaders connect with Rimini Street as soon as possible and learn how to partner together to achieve your business objectives," he advised.