Stories that mention Peter Hughes

Digital insight through UCaaS to improve customer experience - RingCentral
Wed, 11th May 2022
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crm
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contact centre
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cx
One of the most quoted adages in business is "if you can't measure it, you can't manage it" this has been a long-held problem in telephony and customer service.

RingCentral survey reveals how Aussie workers feel about hybrid and remote working
Tue, 7th Dec 2021
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wfh
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ringcentral
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remote working
Australian workers are anxious about a possible return to the office, while business leaders and decision makers called to offer wide scale support for hybrid and remote working.

Five must-haves for unified communications to bridge the gaps in a hybrid workplace
Mon, 28th Jun 2021
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contact centre
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wfh
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uc
Despite the benefits of remote work, the office will continue to play a key role in how businesses operate in the future.

Having a healthy company culture could mean success during COVID-19
Fri, 13th Nov 2020
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wfh
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ringcentral
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remote working
"[Businesses] need to consider a larger and more permanent remote and hybrid workforce working from anywhere, enabled by the right technology and support."

Tritium transforms global communications with RingCentral Australia
Thu, 20th Feb 2020
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contact centre
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productivity
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communications
Tritium has chosen RingCentral Australia as its global communications solution as it looks to support rapid growth and enhance employee productivity.