Stories that mention Peter Hughes
Digital insight through UCaaS to improve customer experience - RingCentral
Wed, 11th May 2022
#
crm
#
contact centre
#
cx
One of the most quoted adages in business is "if you can't measure it, you can't manage it" this has been a long-held problem in telephony and customer service.
RingCentral survey reveals how Aussie workers feel about hybrid and remote working
Tue, 7th Dec 2021
#
wfh
#
ringcentral
#
remote working
Australian workers are anxious about a possible return to the office, while business leaders and decision makers called to offer wide scale support for hybrid and remote working.
Five must-haves for unified communications to bridge the gaps in a hybrid workplace
Mon, 28th Jun 2021
#
contact centre
#
wfh
#
uc
Despite the benefits of remote work, the office will continue to play a key role in how businesses operate in the future.
Having a healthy company culture could mean success during COVID-19
Fri, 13th Nov 2020
#
wfh
#
ringcentral
#
remote working
"[Businesses] need to consider a larger and more permanent remote and hybrid workforce working from anywhere, enabled by the right technology and support."
Tritium transforms global communications with RingCentral Australia
Thu, 20th Feb 2020
#
contact centre
#
productivity
#
communications
Tritium has chosen RingCentral Australia as its global communications solution as it looks to support rapid growth and enhance employee productivity.