IT Brief Asia logo
Technology news for Asia's largest enterprises
Story image

Having a healthy company culture could mean success during COVID-19

FYI, this story is more than a year old

Creating frequent opportunities for both social and professional remote interactions leads to more engaged, productive workforce, according to new study.

RingCentral Australia has released the findings of its Connected Culture Report, a study that explores how remote work impacts employee productivity and wellbeing, and the importance of remaining connected.

The study defines companies that foster a connected culture as those that blend effective technology that helps teams stay connected with a commitment to supporting work/life balance, while also providing ways for people to interact and engage with one another.

During the COVID-19 pandemic, the majority of knowledge workers (defined as those always working on a laptop or computer and collaborating with others at least some of the time) moved from working in an office to working from home.

Across Australia, 78% normally worked in a company office before the pandemic, whereas at the time of the survey 68% were working from home full time.

Positive and negative influences on employees

At a high level, the survey uncovered a number of insights into worker productivity and wellness, and factors that have had both positive and negative influences on the employee experience.

According to the Connected Culture Report, one of the biggest positives from RingCentral's survey was the discovery that remaining connected to employees and having a 'remote champion' helps people be more resilient and productive when working remotely.

Almost one in ten workers (8.6%) reported feeling more productive, physically active, emotionally well, and more connected to colleagues during the shift to remote work.

80% of employees reporting high levels of emotional wellbeing said they are the same or more productive working remotely, while 58% of employees who said their companies are making an attempt to help them connect said they feel physically healthy.

Furthermore, 75% of employees reporting high levels of emotional wellbeing said they feel more connected to their colleagues.

On the whole, when businesses and individuals are thriving this can often be attributed to having a connected culture.

Employees at companies that promote a connected culture cite better physical (58%) and emotional well-being (55%) than employees of companies that do not promote a connected culture (50% and 48%, respectively).

Of those who reported working at companies that foster a connected culture, 34% say they are more productive working remotely.

Meanwhile, of those who reported working at companies that don't foster a connected culture, only 15% said they were more productive working remotely.

Areas for improvement

The survey found that there are a number of aspects Australian organisations can focus on to improve the remote working experience.

The top factors cited by workers that make them feel more connected are talking to people (67%); a sense of productivity (65%); fulfilment from the work they are doing (64%); and collaborating (47%).

The dominant top-ranked feature Australian respondents missed about the physical office culture was face-to-face communication (39%).

When asked what their company was doing to help them feel more connected while working remotely, Australian knowledge workers chose frequent communications (50%); enhanced collaboration tools (28%); and virtual happy hours (25%) as the top three.

Also, 58% were satisfied with the actions of their company to connect employees, with just 15% unsatisfied with their company's efforts.

The impact on women and men

Correlating with other studies conducted into the impact of the pandemic on our global and local workforce, RingCentral's report found that women were more adversely affected than men in switching to remote working arrangements.

Group work (defined as any tasks performed among teams) was the least productive task for women, with 46% saying they struggle with it compared to 37% of men.

Women also reported lower levels of happiness and emotional wellbeing than men while working remotely, with 48% of women compared to 58% of men reporting good or better mental health.

According to the report, one of the factors at play might be their access to a closed office space or a door to a dedicated workspace at home, with 53% of men compared to 39% of women citing this as the reason for higher productivity levels.

Comment from RingCentral

RingCentral regional vice president sales Peter Hughes says, "Overall, mental and physical wellbeing has taken a significant hit during the pandemic.

"Businesses should be assessing and planning for how they will operate post-pandemic, and how they will manage their workforce."

Hughes says, "They need to consider a larger and more permanent remote and hybrid workforce working from anywhere, enabled by the right technology and support.

"It is really important that businesses identify their remote champions because these are the people who have thrived during the crisis and are likely to continue to thrive working remotely in the longer-term.

"From there, it remains critical that businesses continue to focus on the total employee experience their systems of experience for all staff, no matter where they are working.

"That includes constantly improving their remote workers access to resources and collaborative tools, so that they continue to feel connected to their company's culture and their colleagues."

Related stories
Top stories
Story image
Cybersecurity
Spike in demand for cybersecurity training amid skills shortage
"Organisations cannot just rely on cybersecurity professionals to safeguard the businesses’ infrastructure and protect their data."
Story image
Network Management
VMware announces CSP product innovations and partnerships
These additions enable CSPs to modernise networks and accelerate 5G core, RAN and edge deployments and lifecycle management.
Story image
eCommerce
New FedEx report reveals biggest trends in eCommerce
The report shows that SMEs and consumers agree that there's room for further growth in the already booming eCommerce sector.
Story image
Revenue management
BillingPlatform improves offerings to foster customer revenue growth
BillingPlatform has enhanced its platform and products with a focus on helping customers drive revenue growth through improved CPQ functionality, new B2B digital commerce capabilities and expanding its payment integrations to include Stripe, Stax Payments and Adyen.
Story image
Web Development
Kafkawize joins Aiven to further open source journey
The acquisition signals Aiven's evolution from an open-source contributor to a steward of open-source communities. As part of this transition, Kafkawize has also been renamed Klaw.
Story image
Artificial Intelligence
TeamViewer and Hyundai Motor sign new strategic partnership
TeamViewer and Hyundai Motor have signed a strategic partnership with the hopes of accelerating digital innovation within an automotive smart factory.
Story image
Sustainable IT
Adobe surveys sustainability at work in Hong Kong employees
The top three sustainability practices are reducing paper usage (46%), digital document storage and management (43%), and curbing electricity consumption (37%).
Story image
Cybersecurity
Best practices for industrial cyber resilience
Operational technology (OT) security is gaining more attention than ever before, but sufficient understanding of what it takes to prevent breaches is still lacking amongst many organisations.
Story image
Artificial Intelligence
Zendesk adds AI capabilities to customer support solutions
Zendesk recently announced Intelligent Triage and Smart Assist, new artificial intelligence (AI) solutions empowering businesses with customer support.
Story image
IT Automation
Tech job moves - Adobe, Ambit, blueAPACHE, Cue & DC Blox
We round up all job appointments from September 26-,30 2022, in one place to keep you updated with the latest from across the tech industries.
Story image
Databricks
Qlik and Databricks partnership advances cloud analytics
Qlik has announced two significant enhancements to its partnership with Databricks that make it easier for customers to combine Qlik's solutions and Databricks.
Story image
Firewall
Forrester names Akamai as web application firewall leader
"We continually monitor and improve our capabilities to defend customers from new threats, while enabling customers to protect evolving attack surfaces."
Story image
Data Protection
99% of security experts unhappy with tokenisation investment
Cybersecurity experts are looking for a solution that provides the strength of tokenisation while removing the friction that has accompanied it in the past.
Story image
Radio access network
Dell and Fujitsu team up on Open RAN solutions and initiatives
Dell Technologies and Fujitsu are working together to make it easier for CSPs to accelerate the adoption and simplify the deployment of Open RAN.
Story image
Tax
BlackLine adds tax hyperautomation capabilities to its solutions
The extension to BlackLine's intercompany solutions comes in response to organisations facing increasing intercompany tax scrutiny globally.
Story image
Artificial Intelligence
Fortinet advances AIOps to aid the hybrid workforce
"We’re continuing our commitment to AI innovation by delivering AIOps capabilities across our robust portfolio of enterprise networking technology."
Story image
Customer Relationship Management
NetSuite helps Australian bridal boutique to scale operations globally
Grace Loves Lace is now using Oracle NetSuite to create enhanced experiences for brides from Queensland, Australia, to locations worldwide. 
Aws Marketplace
Learn how to implement a backup and recovery plan for a new generation of Kubernetes-based modern applications
Link image
Story image
Cloud Services
Dell and Wind River transform telecom cloud deployments
Dell’s industry-first co-engineered solution with Wind River speeds the adoption of open, cloud-native network technologies.
Story image
Omnichannel
The need for purpose-built mobility in retail today
Against the backdrop of increasing competition, retailers are increasingly looking for ways in which they can take costs out of their business without sacrificing operational efficiencies.
Story image
Cloud
MYOB provides efficiency boost with new inventory solution
Premium Inventory is an integrated solution that helps goods-based businesses improve efficiency, reduce costs and increase cashflow.
Story image
Sustainable IT
Equinix commits US$50 million to advance digital inclusion
Establishes the Equinix Foundation, an employee-driven charitable organisation, to advance digital inclusion through grants and strategic partnerships.
Story image
Microsoft
Yubico research finds concerning trends around authentication security practices
A new global survey from Yubico has found that 59% of employees still rely on usernames and passwords as the primary method to authenticate their accounts.
Story image
eCommerce
Customer loyalty drops when brands don't innovate - report
Customers are quick to flee slow-to-innovate brands with lagging commerce experiences, with millennials and Gen Z leading the migration.
Story image
Cloud Services
Workday shares a vision to transform the partner ecosystem
The firm will unveil an enhanced partner program in early 2023, including three consolidated tracks for innovation, go-to-market, and service partners.
Story image
Apple
Jamf shows intent to acquire mobile security firm ZecOps
This acquisition positions Jamf to help IT and security teams strengthen their organisation’s mobile security posture.
Story image
Cloud
IBM releases Transformation Index to assist cloud innovation
IBM has released its Transformation Index: State of Cloud, commissioned by the company and conducted by an independent research firm.
Story image
Subscriptions
Denodo targets mid-market with new subscription models
These new subscriptions will help mid-market companies to streamline data integration and accelerate speed to insights.
Story image
Customer Relationship Management
Diagnostic: Does your tech stack up for growth?
It’s common for tech companies to encounter limitations in their tech stack as they experience growth. After all, at first, you only need to invest in systems to support the needs of an early-stage or single-entity business.
Story image
Firewall
Barracuda accelerates growth in its data protection business
Barracuda cloud-to-cloud backup protects against evolving cyber threats, such as ransomware, and is now transactable in the Azure Marketplace.
Story image
Cybersecurity
Test your API Security with Infinite API Scanner
The effectiveness of API scanning technology can mean the difference between successful and unsuccessful programming outcomes, and often enterprises and IT leaders struggle to get it right.
Story image
Digital Transformation
NEC Corporation and Red Hat expand global collaboration
NEC Corporation and Red Hat have announced an expanded global collaboration to drive IT modernisation and digital transformation on Red Hat OpenShift.
Story image
Digital Transformation
How businesses can stay connected with their clients in a digital environment
Staying connected in a virtual world requires strong communication and collaboration, especially with many workplaces adopting a work-from-anywhere business model.
Story image
Legacy
Trellix enables greater cyber resiliency with extended XDR platform
"Legacy SIEM technology has failed to modernise security operations. We are confident Trellix XDR fills this critical gap.”
Story image
Ransomware
Commonwealth tackling rising cybercrime threat in Asia
Ransomware, identity theft, and virtual security attacks identified as growing threats to security and economic growth.
Story image
Cybersecurity
Continuous attack attempts discovered on Atlassian Confluence zero day
Following a coordinated disclosure of a zero-day vulnerability by Volexity in Atlassian Confluence, attackers went wild to exploit it.
Story image
Artificial Intelligence
Exclusive: Uniphore shares how Conversational AI can be the key to business success
Conversational AI and Automation are vital tools to help further promote organisational cohesion and communication, and Uniphore is leading the charge.
Story image
IT infrastructure
Kyndryl launches open solution, powered by co-creation
Kyndryl Vital is led by global teams of designers who work alongside customers and partners to define and solve complex problems with innovation.
Story image
Microsoft
A deep dive into a Corporate Espionage operation
In the last few years, we have seen a dramatic shift in the level of sophistication of cyberattacks, mostly thanks to the introduction of the profit-sharing business model for financially motivated threat actors.
AWS Marketplace
Whitepaper: A practical guide for mitigating risk in today’s modern applications
Link image
Story image
Malware
Black Lotus Labs discovers new, multipurpose malware
Black Lotus Labs, the threat intelligence team at Lumen, has discovered a new, rapidly growing, multipurpose malware written in the Go programming language.