Stories that mention Omer Minkara
NICE launches Enlighten AutoSummary to deliver seamless CX
Wed, 14th Dec 2022
#
ai
#
cx
#
it automation
NICE Enlighten AutoSummary delivers smart, automated agent interaction summaries using AI to automatically identify critical tasks, contact reasons and actions.
NICE infuses voice of customer capabilities with artificial intelligence
Mon, 28th Jun 2021
#
bi
#
contact centre
#
crm
NICE has brought its artificial intelligence (AI) technologies to the heart of the contact centre.