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Polycom names Deane Jessep its new NZ regional manager, targeting greater connectivity advancements amid a booming market.

Small businesses are flocking to shared workspaces, a cost-effective move fostering networking and collaboration, says Wall Street Journal.

NZ sees a surge in Unified Communications to boost customer service ahead of the Rugby World Cup, with custom solutions leading the charge.

Unified Communications (UC) ushers in a new communication era, offering bespoke tech solutions for enhanced collaboration and efficiency.

Here are some of the trends identified by the New Zealand Unified Communications Market Report 2011 from Frost & Sullivan:.

Polycom rebrands Intelligent Core as RealPresence, aiming to boost UC interoperability and double revenue to USD $3 billion with open standards.

Kordia becomes NZ's first telco to win Microsoft's Lync SIP Trunking certification, signaling a boost for Unified Communications services.

New Zealand's UC market set to soar past $200m by 2017, driven by firms seeking cost cuts and bring-your-own-device flexibility.

Adopting Unified Communications can automate business processes, reduce human error, and increase ROI, transforming contact centres.

Polycom launches UC Intelligent Core software, revolutionising teleconferencing by enabling universal connection among a myriad of devices.

Better online conferencing facilities, based on Citrix's GoToMeeting technology, will be offered by Skype later this year.

2011 sees a surge in technology focusing on compliance, consumer-inspired enterprise tools, and deepening of social media integration in business processes.

Social media boffin Simone McCallum, shares personal insights into maximising the man-hours you pump into Twitter.

Amid chaos, contact centres evolve, using strategic training to foster growth and transform customer service into a refined profession.

Businesses embrace VoIP for cost-effective, high-quality communication, revolutionising customer interaction and enhancing remote work.

Businesses grapple with social media's dual role as a productivity tool and security risk in today's interconnected corporate world.

Businesses overcome WAN woes, harnessing optimized solutions for bottom-line benefits, increased productivity, and future-proofing.

Cloud computing surges in popularity, but experts affirm WAN optimisation is crucial now more than ever for closing the branch office gap.

Businesses aiming to maximise WAN and internet performance can look to solutions like WAN optimisation and CDNs, essential for swift online services.

ShoreTel signs deal with NSC Group to offer IP phone solutions to mid and large size companies in Australia and New Zealand.