Stories by Mike Hicks
Why it matters to choose the right cloud provider for you
Cloud and digital efforts will risk failing user expectations while lift-and-shift remains the main method of migrating and re-hosting application workloads.
Three unexpected consequences of your cloud choices
Cloud adoption has reached a stage of maturity in many enterprises. While maturity comes with time and experience, it’s not uniformly visible across all cloud domains.
Cloud cost-cutting is in vogue, but pitfalls abound
Something interesting is happening in cloud finance management, and the way to think about this is: there’s more than one way to skin the cloud costs problem.
‘Evidence and escalate’ is the new mantra for taking ANZ businesses digital
To do digital experience properly, we - as enterprise IT teams and network professionals - need to get on the front foot.
What is an internet outage?
As more essential services are delivered digitally, availability becomes the most pressing concern, writes Cisco ThousandEyes solutions architect Mike Hicks.
How SASE is helping organisations forge new digital work experiences
More organisations are reimagining the way that staff connect from remote locations, writes ThousandEyes principal solutions architect Mike Hicks.
Why taking a DevOps approach to network performance can improve application experience
By adopting a DevOps approach to their work, IT teams can achieve better optimised applications and consistent, reliable performance for end users.
Why better API monitoring is critical for achieving quality customer service
To optimise the complete service delivery and maintain an excellent digital experience, it’s essential to consider how the APIs perform, writes ThousandEyes principal solutions analyst ANZ Mike Hicks.
Three keys to keep remote workforce operational: VPNs, SaaS apps, and internet health
In many ways, the COVID-19 pandemic has ushered in what is effectively the largest work-from-home experiment ever conducted in human history. For many organisations, this has brought forward plans they had for digital transformation.
Internet speed is not why your video meeting is slow
It’s time to stop confusing performance and latency, writes ThousandEyes principal solutions architect Mike Hicks.
Network intelligence is stopping a wave of DDoS misdiagnosis
Security teams already know the value of a layered defence; it’s time to add more layers, writes ThousandEyes principal solutions analyst Mike Hicks.