Stories by Mike Hicks
Why it matters to choose the right cloud provider for you
Wed, 19th Apr 2023
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it infrastructure
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availability
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cloud provider
Cloud and digital efforts will risk failing user expectations while lift-and-shift remains the main method of migrating and re-hosting application workloads.
Three unexpected consequences of your cloud choices
Thu, 8th Dec 2022
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cloud services
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it automation
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google
Cloud adoption has reached a stage of maturity in many enterprises. While maturity comes with time and experience, it’s not uniformly visible across all cloud domains.
Cloud cost-cutting is in vogue, but pitfalls abound
Mon, 10th Oct 2022
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cloud services
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cloud infrastructure
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spending
Something interesting is happening in cloud finance management, and the way to think about this is: there’s more than one way to skin the cloud costs problem.
‘Evidence and escalate’ is the new mantra for taking ANZ businesses digital
Thu, 10th Feb 2022
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digital
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security technology alliance
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escalation
To do digital experience properly, we - as enterprise IT teams and network professionals - need to get on the front foot.
What is an internet outage?
Mon, 6th Sep 2021
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ddos
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outage
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thousandeyes
As more essential services are delivered digitally, availability becomes the most pressing concern, writes Cisco ThousandEyes solutions architect Mike Hicks.
How SASE is helping organisations forge new digital work experiences
Tue, 25th May 2021
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cybersecurity
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casb
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sase
More organisations are reimagining the way that staff connect from remote locations, writes ThousandEyes principal solutions architect Mike Hicks.
Why taking a DevOps approach to network performance can improve application experience
Mon, 10th May 2021
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devops
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project management
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app development
By adopting a DevOps approach to their work, IT teams can achieve better optimised applications and consistent, reliable performance for end users.
Why better API monitoring is critical for achieving quality customer service
Fri, 9th Apr 2021
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crm
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martech
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customer service
To optimise the complete service delivery and maintain an excellent digital experience, it’s essential to consider how the APIs perform, writes ThousandEyes principal solutions analyst ANZ Mike Hicks.
Three keys to keep remote workforce operational: VPNs, SaaS apps, and internet health
Wed, 13th Jan 2021
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saas
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vpn
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wfh
In many ways, the COVID-19 pandemic has ushered in what is effectively the largest work-from-home experiment ever conducted in human history. For many organisations, this has brought forward plans they had for digital transformation.
Internet speed is not why your video meeting is slow
Thu, 1st Oct 2020
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microsoft
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uc
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microsoft teams
It’s time to stop confusing performance and latency, writes ThousandEyes principal solutions architect Mike Hicks.
Network intelligence is stopping a wave of DDoS misdiagnosis
Tue, 4th Aug 2020
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ddos
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cybersecurity
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cybersafety
Security teams already know the value of a layered defence; it’s time to add more layers, writes ThousandEyes principal solutions analyst Mike Hicks.