X stories - Page 15

Christchurch reeling from 6.3 magnitude quake; comms disrupted, Cathedral damaged. Live updates via #eqnz. Emergency lines: 0800 779997.

A number of south Auckland residential and business customers are without broadband - Orcon and SlingShot customers also effected.

Google and Facebook's exploratory acquisition talks with Twitter have stalled, with a hefty price tag of $8-10 billion cited.

Lukewarm Media unveils new Primal Carnage trailer, featuring intense human vs dinosaur action in a thrilling FPS experience.

Journalist Andy Baio sidesteps Murdoch's iPad Wall with 'The Daily: Indexed', making digital news free and searchable for all.

Retailers are urged to embrace a multichannel strategy to enhance customer loyalty and meet the evolving expectations of consumers, a study says.

Speak-to-tweet service offers people on the ground a way to still be heard on the internet without a connection.

Gone are the days of letters and faxes; today's customer service lives on social media, offering quick, public, and easy interactions 24/7.

Customer care steps into the future with social media, blending casual banter with traditional support to meet evolving consumer expectations.

Brett Waters, Vice President Asia Pacific – South, RightNow, says it's time for the call centre to listen rather than deflect.

Social CRM revolutionises customer engagement, blending traditional CRM with social media to foster relationships and boost loyalty.

New research highlights the power of complaints on social media, urging NZ businesses to embrace online feedback for better customer service.

NZ companies warned to embrace social media in customer service or risk losing out to savvy online consumers and tarnishing their brand.

Facebookers in shock as a fake news story claims the social network will shut down in March, sparking worldwide panic and confusion.

As the US government continues its assault on Wikileaks, Twitter is taking a stand for the privacy rights of its users – whistleblowers included.

Despite Skype 5 for Mac's recent update, users voice frustration over persistent issues, notably a feature that blocks webcam access for other programs.

DC Universe Online becomes SOE's fastest-selling game, outpacing even the EverQuest series, with strong sales on both PS3 and PC.

Apple hints at ditching the home button on iPads and iPhones for advanced multi-touch gestures, fulfilling a longstanding vision of Steve Jobs.

IRD raises concerns over cloud data storage locations, stressing NZ data centers meet tax obligations. Xero responds promptly, ensuring compliance.

Salesforce launches Chatter Free, a game-changing enterprise collaboration app, aiming to boost social collaboration within firms.