IT Brief Asia - Technology news for CIOs & IT decision-makers

Workflow Automation stories - Page 37

Workflow automation refers to designing, streamlining, executing, and automating a series of tasks so that they can be easily spread among people and technologies to fit business needs.

It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.

Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
Interconnected gears data flows process automation optimization global market impact

Celonis named global process mining leader by Everest Group assessment

Fri, 27th Jun 2025
#
crm
#
data analytics
#
digital transformation
Celonis has been named a Leader in process mining by Everest Group for the sixth year running, praised for AI innovations and strong market impact globally.
Detailed illustration security operations center analysts monitoring threats

ReliaQuest launches GreyMatter automation to speed threat response

Fri, 27th Jun 2025
#
uc
#
cloud security
#
advanced persistent threat protection
ReliaQuest unveils GreyMatter Workflows, automating security operations to cut response times by 64% and reduce manual tasks by over half.
Modern office professionals ai powered chatbot virtual agent customer interactions

Genesys unveils AI Studio to power safe, scalable virtual agents

Fri, 27th Jun 2025
#
uc
#
digital transformation
#
cx
Genesys launches Cloud AI Studio with AI Guides, enabling firms to build scalable, ethical virtual agents for complex customer interactions without coding.
Secure digital cloud shields software apps automated gears it governance

Josys launches AI SaaS risk tool & boosts identity automation

Thu, 26th Jun 2025
#
data protection
#
cloud security
#
mdm
Josys launches AI-powered SaaS Risk Analyzer to automate software risk assessments, plus new identity workflows, enhancing IT control and governance.
Business professionals collaborating ai digital agents data charts cloud networks

Salesforce unveils Agentforce 3 to accelerate enterprise AI adoption

Thu, 26th Jun 2025
#
uc
#
siem
#
hyperscale
Salesforce launches Agentforce 3 to help enterprises scale AI adoption with enhanced control, interoperability, and real-time hybrid workforce insights.
Ps   ramsey mcgrory   headshot

Ramsey McGrory named President of Prisma to drive AI growth

Thu, 26th Jun 2025
#
martech
#
rpa
#
omnichannel
Ramsey McGrory has been named President of Prisma at Mediaocean, to lead AI-driven growth and platform innovation in global media buying.
Interconnected nodes lines network grid dynamic data flow software automation

Make unveils Make Grid for real-time automation & AI mapping

Thu, 26th Jun 2025
#
saas
#
digital transformation
#
rpa
Make launches Make Grid, a real-time visual map providing firms with complete oversight of their automation and AI workflows to manage complexity and scale.
Unfinished robotic parts computer components dusty office desk abandoned

Over 40% of agentic AI projects set for cancellation by 2027

Wed, 25th Jun 2025
#
digital transformation
#
rpa
#
risk & compliance
Over 40% of agentic AI projects are predicted to be cancelled by 2027 due to costs, unclear value, and risk issues, finds Gartner research.
Digital illustration secure cloud environment with ai agents protecting data

Okta launches Cross App Access to boost AI security in firms

Tue, 24th Jun 2025
#
firewalls
#
digital transformation
#
network security
Okta has launched Cross App Access to enhance enterprise AI security by giving IT teams central control and visibility over AI agent interactions with apps.
Luxury hotel lobby elegant travelers digital devices high end decor

PIXI unveils AI platform to transform luxury travel content

Sat, 21st Jun 2025
#
rpa
#
ai
#
gen z
PIXI launches AI platform to transform luxury travel marketing, offering hotels and advisors instant access to curated, secure visual content globally.
Human customer service agent computer screens robotic arms automation

NiCE launches CXone Mpower Agents to automate customer service

Wed, 18th Jun 2025
#
uc
#
digital transformation
#
cx
NiCE launches CXone Mpower Agents, AI-driven tools designed to automate and streamline customer service across front, middle, and back-office operations.
Stylized interlocking cloud icons circuit patterns connected glowing line secure data sharing ai automation

NiCE & Snowflake partner to boost secure AI-driven data sharing

Tue, 17th Jun 2025
#
uc
#
data analytics
#
digital transformation
NiCE teams up with Snowflake to enable secure, AI-driven sharing and automation of customer data, enhancing efficiency and personalisation across enterprises.
Laptop connected to cloud icons with gears and automation symbols it automation cloud endpoint

Aiden Technologies now available in Azure Marketplace via MACC

Fri, 13th Jun 2025
#
paas
#
iaas
#
it automation
Aiden Technologies is now available in the Microsoft Azure Marketplace via MACC, enabling organisations to acquire its endpoint management platform using existing Azure funds.
Office desk automated document processing data charts scanner

Adeptia unveils AIDP to boost enterprise document automation

Thu, 12th Jun 2025
#
data analytics
#
digital transformation
#
rpa
Adeptia launches AIDP, an AI-driven document processing tool, to enhance automation and data accuracy for enterprises in regulated sectors.
Digital robot banker in suit at trading desk with multiple monitors displaying financial graphs

KX & NVIDIA launch AI Banker Agent to boost global trading

Thu, 12th Jun 2025
#
data analytics
#
rpa
#
risk & compliance
KX and NVIDIA have launched the AI Banker Agent, an AI system designed to enhance real-time decision-making and client service in global trading markets.
Friendly humanoid robot smiling customer interacting computer automated processes

Talkdesk unveils CXA platform for autonomous AI customer journeys

Thu, 12th Jun 2025
#
crm
#
uc
#
digital transformation
Talkdesk launches CXA platform using autonomous AI agents to streamline and personalise customer journeys, aiming to transform CX across industries.
Software developer computer workstation digital screens graphs gears automation monitoring

Datadog unveils IDP to boost developer autonomy & speed

Thu, 12th Jun 2025
#
virtualisation
#
devops
#
siem
Datadog has launched its Internal Developer Portal, using live observability data to help developers deliver software faster while ensuring security and compliance.
Modern office workspace illustration computers servers network connections security padlock icon centered

Cisco reveals AI-powered solutions for secure digital workplaces

Wed, 11th Jun 2025
#
firewalls
#
network infrastructure
#
network security
Cisco has unveiled AI-powered solutions to enhance secure digital workplaces, boosting network management, security, and efficiency for modern enterprises.
Abstract digital illustration interconnected nodes flowcharts cybersecurity workflows speed efficiency

Cobalt unveils platform updates to streamline pentesting workflows

Fri, 6th Jun 2025
#
uc
#
devops
#
rpa
Cobalt updates its Offensive Security Platform to streamline pentesting with faster launches, real-time collaboration, clearer risk prioritisation, and workflow automation.
Modern ai assistant interacting with digital marketing and customer support interfaces

Adobe unveils AI agents to streamline marketing & support

Thu, 5th Jun 2025
#
saas
#
digital transformation
#
cx
Adobe launches AI agents to help marketers and support teams streamline workflows and improve customer experience across its Experience Platform.