IT Brief Asia - Technology news for CIOs & IT decision-makers

Workflow Automation stories - Page 32

Workflow automation refers to designing, streamlining, executing, and automating a series of tasks so that they can be easily spread among people and technologies to fit business needs.

It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.

Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
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Dubai arbitration centre launches DANA digital platform for cases

Tue, 18th Nov 2025
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digital transformation
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customer service
Dubai International Arbitration Centre launches DANA digital platform to streamline case management and enhance transparency in dispute resolution from January 2026.
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Salesforce says AI to run 50% of customer service cases by 2027

Tue, 18th Nov 2025
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digital transformation
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Companies forecast major cost reductions and higher satisfaction scores as AI automates routine cases and redefines service workflows.
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Malaysia forum explores digital transformation & AI adoption

Mon, 17th Nov 2025
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data analytics
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digital transformation
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Canon Marketing Malaysia hosted the Think Big Klang Valley Series 2025 in Kuala Lumpur to drive digital transformation and AI adoption in Malaysian businesses.
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DoiT & Ingram Micro partner to deliver FinOps to AWS resellers

Sun, 16th Nov 2025
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rpa
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finops
DoiT teams up with Ingram Micro to offer FinOps 3.0 via Xvantage, empowering 5,000+ AWS resellers to optimise cloud costs with AI-driven insights.
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LinkDaddy launches AI-powered backlink report for faster SEO insights

Fri, 14th Nov 2025
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ai
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marketing
LinkDaddy launches AI-driven Backlink Strategy Report, slashing SEO analysis time from hours to under an hour for agencies and marketers.
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Nintex & Strateq unite to drive automation in South-East Asia

Fri, 14th Nov 2025
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data analytics
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digital transformation
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partner programmes
Nintex and Strateq partner to deliver tailored automation and orchestration solutions across South-East Asia's finance, healthcare, and public sectors.
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Mendix Connect for Workstation links cloud apps to shop floors

Fri, 14th Nov 2025
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digital transformation
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rpa
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supply chain
Mendix Connect for Workstation links cloud apps to factory devices, boosting real-time control and AI-driven automation for manufacturers worldwide.
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Exclusive: Oracle's marketplace passes 400 Fusion AI agents

Tue, 11th Nov 2025
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Oracle's Fusion AI agent platform surpasses 400 agents, enabling partners like Deloitte and Accenture to develop and distribute AI tools within enterprise apps.
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Smartsheet unveils AI-driven upgrades to boost enterprise agility

Thu, 6th Nov 2025
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Smartsheet launches AI-powered tools including Smart Agents and Scenario Planning to boost agility and security for over 123,000 enterprise users worldwide.
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Vinmar automates USD $3 billion unit with Celonis platform

Wed, 5th Nov 2025
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rpa
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supply chain
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erp
Vinmar International automates its USD $3 billion order-to-cash unit using Celonis, boosting efficiency and reducing manual processes globally.
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Zendesk named leader for AI-first customer service by Gartner

Thu, 30th Oct 2025
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crm
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devops
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digital transformation
Zendesk has been named a Leader in Gartner's 2025 Magic Quadrant for CRM Customer Engagement, praised for its AI-first Resolution Platform.
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Exclusive: The future of creative agencies as platforms

Thu, 30th Oct 2025
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digital transformation
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martech
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partner programmes
Adobe leads a quiet revolution as agencies transform into tech platforms, automating creative workflows with AI to boost speed and scale content production.
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Grammarly rebrands as Superhuman & launches AI suite

Thu, 30th Oct 2025
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partner programmes
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rpa
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erp
Grammarly rebrands as Superhuman, bundling writing, docs and email tools with new proactive AI agents in a cross-app subscription suite.
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Canon Singapore launches AI-powered imageFORCE C5100 series

Mon, 27th Oct 2025
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digital transformation
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rpa
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ai
Canon Singapore unveils the AI-powered imageFORCE C5100 series, boosting office productivity and security while promoting sustainable practices.
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Ransomware groups surge as automation cuts attack time to 18 mins

Thu, 23rd Oct 2025
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ransomware
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advanced persistent threat protection
Automation and AI slash ransomware attack times to 18 minutes, challenging defenders to match speed with automated defences, says ReliaQuest report.
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Canon launches imageFORCE C5100 to boost AI adoption in SMEs

Thu, 23rd Oct 2025
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ai
Canon Singapore unveils the imageFORCE C5100 series, an AI-powered office platform designed to help SMEs in Singapore adopt advanced digital technologies.
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Cyware & Microsoft partner to streamline threat intelligence sharing

Thu, 23rd Oct 2025
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advanced persistent threat protection
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rpa
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cybersecurity
Cyware partners with Microsoft to enable seamless bi-directional threat intelligence sharing between Cyware and Microsoft Sentinel, enhancing security operations.
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FlexTecs unveils AI-powered AP Inbox Assist to boost control

Thu, 23rd Oct 2025
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fintech
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rpa
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risk & compliance
FlexTecs launches AP Inbox Assist, an AI-powered module for its FlexTrap platform to automate AP inboxes and enhance financial control and risk detection.
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UnifyApps secures USD $50 million to scale enterprise AI platform

Thu, 23rd Oct 2025
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digital transformation
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cx
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martech
UnifyApps raises USD $50 million to expand its AI platform, aiming to help firms scale enterprise AI with low-code solutions and new leadership.
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Illumio launches AI Insights Agent to tackle security alert fatigue

Wed, 22nd Oct 2025
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rpa
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breach prevention
Illumio launches Insights Agent, an AI tool offering real-time, role-specific threat alerts to ease alert fatigue and speed incident response.